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Brisbane Visitor Information and Booking Centre

Open Now: 9:00 AM - 5:30 AM
Open today: 9:00 AM - 5:30 AM
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Traveller Overview
  • Excellent64%
  • Very good22%
  • Average5%
  • Poor6%
  • Terrible3%
Travellers talk about
“regent theatre”(12 reviews)
“walking tour”(12 reviews)
“queen st mall”(4 reviews)
About
Whether its tour and accommodation bookings, event and entertainment information, brochures and maps, or general tourist advice, the Brisbane Visitor Information and Booking Centre in the Queen Street Mall have it all covered. This accredited...more
Open Now
Hours Today: 9:00 AM - 5:30 AM
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Contact
Hoyts Regent Building 167 Queen St | Regent Building, Queen Street Mall, Brisbane, Queensland 4000, Australia
Website
+61 7 3006 6290
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Reviews (125)
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All reviewsregent theatrewalking tourqueen st mallknowledgeable guidesmall groupbrisbane greeterbeautiful old buildingcentral brisbanepublic transportcity halltourstranslinkvolunteerscardsightsinterestsstories
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1 - 10 of 107 reviews
Reviewed 1 week ago via mobile

Happened upon this place and ended up signing up for s walking tour through Brisbane. Jill was an awesome guide and provided an enjoyable Sunday walk through the city seeing things I wouldn’t have otherwise.

Thank Tim K
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 1 week ago

Hi Tim Thank you for your kind review. Our volunteers and staff are passionate about our beautiful city of Brisbane and love showing our visitors all the hidden secrets our city has to offer. We hope you enjoyed your stay and will visit again soon.

Reviewed 2 weeks ago

When we travel overseas we always go on city walks, so decided we should do the same in our city. It was a very interesting and informative morning. We saw and learnt things we never knew, walked down lane ways we didn't know existed and...More

Thank John W
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 2 weeks ago

Hi John Thank you for your kind review. I have lived in Brisbane all my life and I totally agree once you take the guided walk there are so many new things to learn. I highly recommend this guided walk not only for new visitors...More

Reviewed 23 July 2018

Staff are really good here and know their stuff, from which bus to take to where, to topping up on your Go Card, and where to visit and how to get there. The Building itself is beautiful as well, when you there there look up...More

Thank Bernice D
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 25 July 2018

Thank you for your kind review. Our staff and volunteers are here to provide the very best service and information to all our visitors. We hope you enjoyed your stay in our beautiful city and hope you can visit Brisbane again soon.

Reviewed 23 July 2018 via mobile

Hubby & I visited on arrival in Brisbane. We found the staff very helpful with everything from attractions to buying a ‘Go-card’ for train & ferry trips. We signed up for the FREE walking tour of the city with the lovely Jill. She made the...More

Thank Kim B
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 2 August 2018

Thank you for positive feed back. Jill is one of our lovely volunteers who is dedicated and passionate about showing visitors to our beautiful city of Brisbane all that the city has to offer. We hope you enjoyed your stay and will visit again soon.

Reviewed 22 July 2018 via mobile

We were so impressed with the two and a half hour free walking tour around central Brisbane. It combined history, architecture, quirky lanes, art work, science and many interesting facts and stories. Jill was amazing and made sure our small group all felt included. The...More

Thank Beate S
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 2 August 2018

Thank you for the positive feedback. Jill is one of our lovely volunteers who loves showing visitors to our beautiful city of Brisbane all the wonderful things that our city has to offer. We hope you enjoyed your time in Brisbane and will visit us...More

Reviewed 3 July 2018 via mobile

We came in here to get ideas for a day trip and Muriel organised for it for us snap crackle pop superbly. She understood what we needed and our specific interests and booked us a bespoke road trip to the Lamington National Park with quite...More

Thank fizzylicious
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 5 July 2018

Thank you for your kind comments. The Brisbane visitor information centre prides itself on providing superior service to our local and international visitors to ensure you have the most wonderful experience in our beautiful city of Brisbane. We hope to welcome you again soon.

Reviewed 2 July 2018

The staff at this centre are amazing - super friendly, helpful and knowledgeable. If they don't know the answer they find someone who does. Have lived 2 hours from Brisbane for the past 32 years - this visitor centre still helped me to enjoy Brisbane...More

Thank Traceysbeach
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 4 July 2018

Thank you for your kind comments. Our volunteers and staff pride themselves on providing the very best service for our International and domestic visitors. We want everyone to love our beautiful city of Brisbane as much as we do. We hope that you will return...More

Reviewed 29 June 2018

This is in the beautiful old Regent Theatre building in Queen Street Mall. You pass through a squad of friendly volunteers near the entrance. The booking desks are out the back. Between them and the entrance is the helpful Translink desk. You can seek advice...More

Thank Bob D
Reviewed 18 March 2018

We found that the best way to learn about a new city is to visit the Tourist Information Centres. This one is exceptional, it's located in a redundant theatre but the decor has been maintained. They offer a free 2.5 hour walking tour around the...More

3  Thank Sarrie554
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 12 April 2018

Thank you for your positive feedback. Tina is one of our passionate volunteers who loves to show off our beautiful city of Brisbane to all our visitors. We hope that you enjoyed your stay and will return some time soon.

Reviewed 17 March 2018 via mobile

One of our highlights while visiting Brisbane. If you enjoy history this tour is highly recommended. John Goodship was not only very informative but had a great sense of humor. The tour lasts about 2 1/2 hours. This tour is a must for first timers...More

3  Thank Philip I
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 12 April 2018

Thank you for your kind review. John is a very dedicated volunteer at the Brisbane Visitor Information Centre. He loves showing off our beautiful city of Brisbane to all our Australian and International visitors. We hope you enjoyed your stay and will visit us again...More

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Questions & Answers
Ask a question
Lizzy D
10 September 2017|
AnswerShow all 5 answers
Response from mghion | Property representative |
Thank you for your enquiry. You may like to visit the Brisbane Greeters website where you can book in specific walks. These depart daily at 10.00am but must be pre booked. We look forward to welcoming you to our... More
0
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Charles N
15 January 2016|
AnswerShow all 3 answers
Response from Webtones | Reviewed this property |
Yes, go to the visitor information centre in the Queen st mall first. They can help you with your tours but also the building is a tourist attraction in its own right. Enjoy your stay in Oz.
0
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