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Brisbane Visitor Information and Booking Centre

Hoyts Regent Building 167 Queen St | Regent Building, Queen Street Mall, Brisbane, Queensland 4000, Australia
+61 7 3006 6290
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Whether its tour and accommodation bookings, event and entertainment information, brochures and maps, or general tourist advice, the Brisbane Visitor Information and Booking Centre in the Queen Street Mall have it all covered. This accredited Visitor Information and Booking Centre is a one-stop-shop of travel services covering the Brisbane, Moreton Bay and Islands, Scenic Rim and Ipswich and Country Valley areas.
  • Excellent64%
  • Very good22%
  • Average5%
  • Poor6%
  • Terrible3%
Travellers talk about
“regent theatre” (10 reviews)
“walking tour” (11 reviews)
“queen st mall” (4 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 5:30 AM
LOCATION
Hoyts Regent Building 167 Queen St | Regent Building, Queen Street Mall, Brisbane, Queensland 4000, Australia
CONTACT
Website
+61 7 3006 6290
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Write a ReviewReviews (117)
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"regent theatre"
in 10 reviews
"walking tour"
in 11 reviews
"queen st mall"
in 4 reviews
"great insight"
in 2 reviews
"beautiful old building"
in 2 reviews
"brisbane greeter"
in 3 reviews
"city hall"
in 5 reviews
"small group"
in 2 reviews
"public transport"
in 3 reviews
"great location"
in 2 reviews
"visiting brisbane"
in 2 reviews
"tours"
in 16 reviews
"volunteers"
in 5 reviews
"translink"
in 3 reviews
"depth"
in 2 reviews
"sights"
in 6 reviews
"foyer"
in 2 reviews
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1 - 10 of 99 reviews

Reviewed 18 March 2018

We found that the best way to learn about a new city is to visit the Tourist Information Centres. This one is exceptional, it's located in a redundant theatre but the decor has been maintained. They offer a free 2.5 hour walking tour around the...More

3  Thank Sarrie554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 12 April 2018

Thank you for your positive feedback. Tina is one of our passionate volunteers who loves to show off our beautiful city of Brisbane to all our visitors. We hope that you enjoyed your stay and will return some time soon.

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Reviewed 17 March 2018 via mobile

One of our highlights while visiting Brisbane. If you enjoy history this tour is highly recommended. John Goodship was not only very informative but had a great sense of humor. The tour lasts about 2 1/2 hours. This tour is a must for first timers...More

3  Thank Philip I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 12 April 2018

Thank you for your kind review. John is a very dedicated volunteer at the Brisbane Visitor Information Centre. He loves showing off our beautiful city of Brisbane to all our Australian and International visitors. We hope you enjoyed your stay and will visit us again...More

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Reviewed 15 March 2018

I was helped by Libby, who gave me the perfect combination of trips to maximise my 3 days in Brisbane. Very professional and proactive, she managed to point me to all the experiences I wanted to have even if some of the trips I was...More

Thank Gise74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 20 March 2018

Thank you for positive feedback. Libby is a wonderful member of staff and very passionate about our beautiful city of Brisbane. We're very happy you enjoyed your stay and look forward to welcoming you back one day.

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Reviewed 21 February 2018

loved learning about this building ,, it was a theatre way back wen and a very interesting and sad story to be foundMore

Thank Kristina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 23 February 2018

Thank you for visiting the Brisbane visitor information centre located in the old Regent Theatre. It is one of the most beautiful buildings in the heart of Brisbane City. Once you come inside you're taken back in time. The paintings on the ceilings are amazing...More

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Reviewed 11 February 2018

free 2.5 hour tour by a local , Alison . Well prepared as most retired school teachers are. Insightful and shared her personal experiences. Limited to a small group so you must sign up ahead. Saw sights that we would have missed in our 1...More

1  Thank roger_d_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 13 February 2018

Thank you for your kind review. Experiencing a Brisbane walk with one of our passionate local volunteers is a great way to get to know our beautiful City of Brisbane. We're happy you enjoyed it, thank you for choosing to come to Brisbane, we hope...More

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Reviewed 6 February 2018

We booked a place on the free walking tour for the day after we had originally planned, as on the day we arrived it was fully booked, but it was definitely worth the wait. The tour with our guide, Sue, was interesting and informative, and...More

Thank SueJ1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 8 February 2018

Thank you for your kind review. Our volunteers that take our daily walking tours are passionate Brisbane locals that love to show off our beautiful city to our visitors. Brisbane is a very walkable city and there is no better way to see it than...More

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Reviewed 3 February 2018

Excellent tourist information center with extremely nice and helpful staff. Best thing about it: its located in this beautiful old building that used to be a theater. Make sure to look up while you in there. Make sure to go on the free walking tour,...More

Thank Forgetable I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 5 February 2018

Thank you for your kind review. Our volunteers and staff take great pride in providing visitors to our beautiful city with as much information to ensure they experience the best our City has to offer. We look forward to welcoming you to Brisbane again soon.

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Reviewed 30 January 2018

In traveling around town I did stop at Queens Mall outdoor mini visitor center, where I was trying to locate the Hoyts Regent Building. The gentleman was kind enough to not only point me in the right direction, he actually took time out of his...More

1  Thank froglag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

It is housed in an amazing heritage building - even if you don't need info it is a MUST SEE - We haven't seen a more beautiful info centre anywhere. Info centers usually offer so much more than you can find online - this is...More

Thank sueton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 31 January 2018

Good Afternoon, Thank you kindly for your positive feedback. The Brisbane visitor information & booking centre is located in the former Regent Theatre one of the most beautiful buildings in Brisbane City. It is a Heritage listed building which means we will always retain this...More

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Reviewed 28 November 2017 via mobile

Great insight into the city from arcades to the City Hall. Jan was extremely knowledgeable and helpful. Highly recommended

Thank maidwet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 5 December 2017

Thank you for visiting our beautiful city of Brisbane. We're glad you enjoyed our walk with our lovely volunteer Jan. It's a great way to see our city through the eyes of a passionate Brisbane local. We hope you visit us again soon.

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Ask a question
Questions & Answers
Lizzy D
10 September 2017|
AnswerShow all 5 answers
Response from mghion | Property representative |
Thank you for your enquiry. You may like to visit the Brisbane Greeters website where you can book in specific walks. These depart daily at 10.00am but must be pre booked. We look forward to welcoming you to our... More
0
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Charles N
15 January 2016|
AnswerShow all 3 answers
Response from Webtones | Reviewed this property |
Yes, go to the visitor information centre in the Queen st mall first. They can help you with your tours but also the building is a tourist attraction in its own right. Enjoy your stay in Oz.
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