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Brisbane Visitor Information and Booking Centre

Open Now: 10:00 AM - 5:00 AM
Open today: 10:00 AM - 5:00 AM
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Review Highlights
Brisbane walking tour

Saturday we did a free walking tour of Brisbane city with Martin from the Visitor Centre in Queen... read more

Reviewed 2 weeks ago
Sue M
,
Engadine, Australia
via mobile
Awesome guided walk

We would like to thank volunteer Martin from the information ctr for his awesome guided walk... read more

Reviewed 7 October 2018
Kezbil
,
Frankston, Australia
via mobile
Read all 128 reviews
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Traveller Overview
  • Excellent62%
  • Very good23%
  • Average5%
  • Poor7%
  • Terrible3%
Travellers talk about
“regent theatre”(12 reviews)
“walking tour”(13 reviews)
About
Whether its tour and accommodation bookings, event and entertainment information, brochures and maps, or general tourist advice, the Brisbane Visitor Information and Booking Centre in the Queen Street Mall have it all covered. This accredited...more
Open Now
Hours Today: 10:00 AM - 5:00 AM
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Contact
Queen St | Regent Building, Queen Street Mall, Brisbane, Queensland 4000, Australia
Website
+61 7 3006 6290
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Reviews (128)
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All reviews regent theatre walking tour amazing knowledge knowledgeable guide queen street mall brisbane greeter small group beautiful old building central brisbane public transport city hall tours volunteers translink card sights interests
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1 - 10 of 110 reviews
Reviewed 1 week ago

Dropped in there whilst walking around the City tourist sites. The building is an old picture theatre foyer which is really lovely to look at. The service from the crabby information volunteers however, let our experience down. The lady we spoke to obviously had an...More

Thank Acid23
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 1 week ago

Thank you for your email. It is very disappointing to read such a review. Our volunteers are extremely passionate about our city and passionate about providing the very best welcome to our visitors. It would be greatly appreciated if you can advise on which day...More

Reviewed 2 weeks ago via mobile

Saturday we did a free walking tour of Brisbane city with Martin from the Visitor Centre in Queen Street Mall.He was terrific, very knowledgeable and when we showed interest he extended our time to allow us to see more.We saw all the historic, cultural and...More

Thank Sue M
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 2 weeks ago

Hi Sue, Thank you for your kind review. Martin is one of our long standing volunteers who shows great passion of our beautiful city. We hope you enjoyed your stay in Brisbane and will visit again soon.

Reviewed 7 October 2018 via mobile

We would like to thank volunteer Martin from the information ctr for his awesome guided walk, sharing with us his amazing knowledge about Brisbane.. its history.. quirky stories etc and his great company on our visit 7th Oct. Our day was great thanks to his...More

Thank Kezbil
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 9 October 2018

Thank you for your kind review. Martin is one of our highly valued volunteers who loves to showcase our beautiful city of Brisbane to our visitors. We hope you enjoyed your stay and will visit again soon.

Reviewed 9 September 2018 via mobile

Happened upon this place and ended up signing up for s walking tour through Brisbane. Jill was an awesome guide and provided an enjoyable Sunday walk through the city seeing things I wouldn’t have otherwise.

Thank Tim K
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 11 September 2018

Hi Tim Thank you for your kind review. Our volunteers and staff are passionate about our beautiful city of Brisbane and love showing our visitors all the hidden secrets our city has to offer. We hope you enjoyed your stay and will visit again soon.

Reviewed 2 September 2018

When we travel overseas we always go on city walks, so decided we should do the same in our city. It was a very interesting and informative morning. We saw and learnt things we never knew, walked down lane ways we didn't know existed and...More

Thank John W
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 4 September 2018

Hi John Thank you for your kind review. I have lived in Brisbane all my life and I totally agree once you take the guided walk there are so many new things to learn. I highly recommend this guided walk not only for new visitors...More

Reviewed 23 July 2018

Staff are really good here and know their stuff, from which bus to take to where, to topping up on your Go Card, and where to visit and how to get there. The Building itself is beautiful as well, when you there there look up...More

Thank Bernice D
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 25 July 2018

Thank you for your kind review. Our staff and volunteers are here to provide the very best service and information to all our visitors. We hope you enjoyed your stay in our beautiful city and hope you can visit Brisbane again soon.

Reviewed 23 July 2018 via mobile

Hubby & I visited on arrival in Brisbane. We found the staff very helpful with everything from attractions to buying a ‘Go-card’ for train & ferry trips. We signed up for the FREE walking tour of the city with the lovely Jill. She made the...More

Thank Kim B
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 2 August 2018

Thank you for positive feed back. Jill is one of our lovely volunteers who is dedicated and passionate about showing visitors to our beautiful city of Brisbane all that the city has to offer. We hope you enjoyed your stay and will visit again soon.

Reviewed 22 July 2018 via mobile

We were so impressed with the two and a half hour free walking tour around central Brisbane. It combined history, architecture, quirky lanes, art work, science and many interesting facts and stories. Jill was amazing and made sure our small group all felt included. The...More

Thank Beate S
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 2 August 2018

Thank you for the positive feedback. Jill is one of our lovely volunteers who loves showing visitors to our beautiful city of Brisbane all the wonderful things that our city has to offer. We hope you enjoyed your time in Brisbane and will visit us...More

Reviewed 3 July 2018 via mobile

We came in here to get ideas for a day trip and Muriel organised for it for us snap crackle pop superbly. She understood what we needed and our specific interests and booked us a bespoke road trip to the Lamington National Park with quite...More

Thank fizzylicious
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 5 July 2018

Thank you for your kind comments. The Brisbane visitor information centre prides itself on providing superior service to our local and international visitors to ensure you have the most wonderful experience in our beautiful city of Brisbane. We hope to welcome you again soon.

Reviewed 2 July 2018

The staff at this centre are amazing - super friendly, helpful and knowledgeable. If they don't know the answer they find someone who does. Have lived 2 hours from Brisbane for the past 32 years - this visitor centre still helped me to enjoy Brisbane...More

Thank Traceysbeach
mghion, Manager at Brisbane Visitor Information and Booking Centre, responded to this reviewResponded 4 July 2018

Thank you for your kind comments. Our volunteers and staff pride themselves on providing the very best service for our International and domestic visitors. We want everyone to love our beautiful city of Brisbane as much as we do. We hope that you will return...More

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Questions & Answers
Ask a question
Lizzy D
10 September 2017|
AnswerShow all 5 answers
Response from mghion | Property representative |
Thank you for your enquiry. You may like to visit the Brisbane Greeters website where you can book in specific walks. These depart daily at 10.00am but must be pre booked. We look forward to welcoming you to our... More
0
Votes
Charles N
15 January 2016|
AnswerShow all 3 answers
Response from Webtones | Reviewed this property |
Yes, go to the visitor information centre in the Queen st mall first. They can help you with your tours but also the building is a tourist attraction in its own right. Enjoy your stay in Oz.
0
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