Lasseters Casino
Lasseters Casino
3.5

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3.5
184 reviews
Excellent
37
Very good
56
Average
42
Poor
23
Terrible
26

david r
Park Avenue16 contributions
Jan 2024 • Couples
Hotel great for Rooms
Letdown is the Casino.
There seems to be no Dress Code as there are many Vagrants wandering around inside the Casino asking for money.
We are here to enjoy not to be pestered by smelly (and I mean really smelly) Vagrants.
The stench (strong body odour of people whom do not shower or bathe for weeks or months on end and expect others to put up with this) lingers as the Vagrants move around looking for handouts..
Written 7 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

aussiewanderers
Sydney, Australia610 contributions
Sept 2023 • Couples
While there are card tables, they are poorly patronised, the poker machines being the main attraction for the locals, who were mainly aboriginal people. The Juicy Something provides good pub-like food next to the bar, while there is also a fine dining option which we did not try. A cafe produces good quality coffees and other hot drinks. If you are staying at the adjacent hilton, the casino offers a good alternative to the relatively expensive (and in our experience, slow) Saltbush restaurant in the hotel.
Written 19 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert D
Macmasters Beach, Australia16 contributions
Sept 2023 • Couples
Very tired joint went for a meal could not find a table that wasn't clean or chipped. Lounges were ripped. Sat outside had a beer and went to Double tree for a feed. Mecure need to get there act together.
Written 16 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sean M
2 contributions
Aug 2023 • Couples
Dreary sh!thole..for a casino that doesn't payout, I can't understand why they extend their rort to charging a surcharge...give this place a miss unless you're an auditor..
Written 24 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carolyn P
Perth, Australia44 contributions
Jul 2023 • Couples
Bad experience overall.
-Safe did not work but it took 5 visits over 3 days from maintenance to sort it out (replace it)
- TV did not have sound and some channels stopped working altogether. 4 visits from Maintence over 2 days could not sort it out but they promised to get IT to fix it- the only problem was the next 3 days IT were not available because it was a long weekend. We never heard from IT. TV was not fixed over the 7 day stay.
- No soap or body wash is the shower- had to ask to have it fixed.
- The queen sized bed was made with double bed bottom sheet so each time we rolled over the sheet came loose and tangled around us. We had to show housekeeping before it was fixed.
- When we asked to discuss the above matters with the Manager we were advised that he/she was not available for the next 3 days as they do not work on the weekend or on any public holiday. They never got back to us.
Room service was bad- cold and the soup was all of 4 mouthfuls (0.5cm in a soup bowl) and very expensive.
Our thoughts on the above- It was all PATHETIC. Over priced and non existent customer service.
Other matters-
Restaurant Tali looks tired and scruffy
Security gates rarely closed properly
Room was tired and worn

The only positive point-
The breakfast chef at Tali was awesome.

I would not stay here again - if I had any choice I would stay at Doubletree instead as the service, security and quality that we experienced there last year were of a much higher standard for the same price.
Written 13 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daniel W
Greater Adelaide, Australia1 contribution
Dec 2022 • Solo
Im a local government employee and IHG member and have stayed several times over many years and different owners. I have two gripes !
* Why after each stay do I have to ring back to find out where my $ 50 per night room reimbursement is?
* And when do you plan to change the 20 year old room service menu ?
Written 2 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom L
1 contribution
Oct 2022 • Solo
One of five stars for your ridiculous 3% surcharge. Just remove a increase the menu price. The poor staff member didn't even know what the surcharge is for. The reason Alice doesn't attract tourism is due to all these little annoyances everywhere you go.
Written 1 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peter R
Maroochydore, Australia2,419 contributions
Sept 2022
The staff were lovely, and the rooms were great with a nice bed and great shower. The meals at the restaurant were great.
Written 20 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pisces62
Adelaide, Australia13 contributions
Aug 2022
Recently spent a couple of nights here, first night dined at main restaurant, disappointed, majority international staff seemed uninterested in the job and the language barrier was an issue, food VERY overpriced and very ordinary, came back within a week as was already prebooked, needed to do some washing and all 3 washers were out of order! Seriously!!! Not a good look for travellers paying big bucks to come and stay, food basic, service a struggle and amenities unavailable for use. On top of it all we are booked in to stay again in a few days on return trip and have no choice but to return as everywhere else booked out. Cant wait!! Stay tuned.
Written 15 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gpmcc08m
Brisbane, Australia11 contributions
Jun 2022
Stayed two nights at the Casino. The room was large however bathroom a bit on the small side. Very clean and able to slide open balcony door for some fresh air which is great when you need a break from air conditioning.
Staff helpful and polite. Layout of complex a bit confusing depending on aspect.
Written 6 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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