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Underworld Adventures Ltd

Open today: 8:00 AM - 9:00 PM

Underworld Adventures Ltd
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Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible3%
Travellers talk about
“train ride”(83 reviews)
“cave system”(33 reviews)
“glow worms”(164 reviews)
See our Underworld Adventures:For Underworld Rafting:Join us on a simply magical journey of discovery in the Nile River GlowWorm Caves. Float on an underground lake illuminated only by GlowWorms and admire a wonderland of Stactites & Stalagmites in...more
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Hours Today: 8:00 AM - 9:00 PM
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Suggested duration: 2-3 hours
Charleston 7865, New Zealand
+64 3-788 8168
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Reviews (403)
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All reviews train ride cave system glow worms the river cave rafting inner tubes new zealand wet suits stalactites and stalagmites an amazing experience small group great adventure four hours cave walk guide peter caving trip mid winter
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1 - 10 of 384 reviews
Reviewed 5 days ago

We were really lucky we happened to be the only two on our booking so we essentially had a private tour! Our guide was incredible and having worked there for a number of years knew the cave system like the back of her hand. She...More

Date of experience: November 2018
Thank hannahdaisyreviews
Reviewed 1 week ago

We paid $130 (for 6) to rain ride through the so called 'rainforest'. The service was so disorganised, no one seemed to know what was going on, we were told we may have to wait between 10 - 45 minutes but waited an hour for...More

Date of experience: January 2019
Thank blackbach9
Reviewed 2 weeks ago via mobile

We were provided helmets, shoes, socks and wet suits however these are extremely worn and in much need of replacement/repaired. The right sizes weren’t available for everyone which isn’t ideal Lockers aren’t available and we were asked to leave our valuables in our car which...More

Date of experience: January 2019
Thank caseydoll
Reviewed 2 weeks ago via mobile

We booked the black water rafting trip and were all underwhelmed with the day. On arrival it was shambolic and understaffed. Must have taken at least an hour just to get our wetsuits and there did not seem to be a system for the sizing...More

Date of experience: December 2018
Thank angusgott
Reviewed 2 weeks ago

This was the most fun we had in NZ. We got fitted out with a full wet suit, booties and all, then embarked on our journey to the mouth of the cave. This was an experience in itself. Peter, our guide, was brilliant. He was...More

Date of experience: December 2018
Thank Geoff170158
Reviewed 3 weeks ago

Knowledgeable local exuberant guides led our groups through caves of formations, into the stream to bob through the cavern of glow-worms, and out down the gentle rapids and back to the quaint train to base. It was a memorable highlight of our trip.

Date of experience: December 2018
Thank mickangi2
Reviewed 3 weeks ago via mobile

I have to admit, I wasn’t quite ready for the wonderfully long cave trek but it was worth it. From start to finish, the guides were wonderfully informative, helpful and kind. I had maneuvering problems, so kylie let me use a walking stick from the...More

Date of experience: December 2018
Thank revett2016
Reviewed 3 weeks ago

We did the Underworld Tour and every part of it was just great: the train through the rainforest, the walking in the cave and of course the glowworms! It is no real rafting, but we had a lot of fun in the tubes on the...More

Date of experience: December 2018
Thank Lena G
Reviewed 9 December 2018 via mobile

Combined glow worm caves and rafting (tyre tube). Plus a little train ride to the starting point. We had a fantastic trip with a very knowledgeable and patient guide. All the gear you need is provided and the guide took photos of us along the...More

Date of experience: December 2018
Thank PhilRichardson2
Reviewed 8 December 2018 via mobile

This had everything. Completely bonkers experience but so glad we did it. Great value too. If you're traveling the west coast of NZ don't miss it.

Date of experience: November 2018
Thank kurtresponse
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Questions & Answers
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Bernice P
27 January 2018|
AnswerShow all 3 answers
Response from GreensinOz | Reviewed this property |
Hi, we had swimming stuff on underneath everything else.. so just need that, towels and toiletries and warm clothes.. it is wonderful!!!
14 November 2016|
AnswerShow all 7 answers
Response from Alys847 | Reviewed this property |
I have been to both Te Anau and Waitomo caves. I would recommend the Charleston Cave as the more enjoyable experience of the three. Smaller cave but a much more intimate experience and the stalactites absolutely amazing... More