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Spa Serenity - CLOSED

Review Highlights
Not luxury but....

Having read previous reviews, I was worried about going for my treatments! Must say though, yes... read more

Reviewed 14 January 2014
sister 'spa' day

I booked this spa day for myself and sisters as a treat. We were welcomed by the therapists who... read more

Reviewed 3 December 2013
Telford, United Kingdom
Read all 26 reviews
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Traveller Overview
  • Excellent26%
  • Very good11%
  • Average0%
  • Poor11%
  • Terrible52%
27 May 2015
“Amazon voucher. For spa serenity”
17 Feb 2014
“What a scam !”
Stratford Road | The Regency Hotel Solihull, Shirley, Solihull, England
+44 870 609 6133
Reviews (26)
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1 - 10 of 26 reviews
Reviewed 28 May 2015

I paid £78 for treatment at Spa Serenity but forgot to claim it. However, it appears they are no longer in operation as they hired space in an hotel, are no longer there and do not appear to be anywhere else. Other people turned up...More

Thank Dianne H
Reviewed 18 February 2014

Bought this via Groupon - managed to book 1 out of the two sessions. The 1st was a nightmare to book as they made excuses till i said I would get a refund off Groupon then all off a sudden magically they could fit me...More

1  Thank Ketsy500
Reviewed 10 February 2014

After buying a groupon voucher for spa serenity - I am very disappointed!! After arriving at the Regency Hotel with my mom and nan I was feeling very excited to commence our pampering (with our pre booked beauty treatments). On arrival I approached the reception...More

1  Thank RACHEL W
Reviewed 27 January 2014 via mobile

I brought a groupon voucher to receive 3 treatments. My appointment was booked and I was really looking forward to treat. I arrvied to the salon at 18.10 despite my appointment booked in for 18.30. Upon arrival the gym receptionist informed that the salon was...More

2  Thank Poonam M
Reviewed 14 January 2014

Having read previous reviews, I was worried about going for my treatments! Must say though, yes treatment rooms are tiny, place is in need of refurb, which is happening, but the treatments and the girls are lovely. Not a 'luxury' spa, but worth the cost...More

1  Thank dizabel
Reviewed 1 January 2014

We got this Spa deal from Groupon. As we went into the Spa entrance we were coldly welcomed by a pool attendant. Very unpleasant , not welcoming at all. We told him we had a voucher, he quickly said the treatment rooms were only rented...More

1  Thank shellpots
Reviewed 3 December 2013

I booked this spa day for myself and sisters as a treat. We were welcomed by the therapists who were really nice and we were all pleased with our treatments, the 2 rooms were relaxing and welcoming. HOWEVER the venue was really disappointing, dated, dirty...More

Thank stella2205
Reviewed 30 November 2013

I bought a groupon voucher and I was ready to walk straight back out as this is far from a luxury spa. The waiting area is a stool (containing towels), which you have to move off every time towels are required, and a table in...More

1  Thank KJ0700
Reviewed 23 November 2013

Was bought a visit to this "spa" with a massage through Wowcher as a birthday present. Massage was cancelled on the day due to illness, but we asked if we could visit the spa anyway. Couldn't believe it when we arrived - changing rooms were...More

Thank Anon455
Reviewed 11 November 2013

If you are looking to go to a spa to have a relaxing and luxurious experience this is defiantly NOT the place to go. Our day started with a young girl who looked clearly upset telling us that she was very sorry to say that...More

1  Thank helen b
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