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Went here about a week or so ago the staff were just sitting about playing on the computer whispering to customers while there was books every where it was very quietMore
Date of experience: September 2016
1 Thank Frankie W
LibrariesNI, Manager at Glengormley Library, responded to this reviewResponded 10 October 2016
Thank you for your review, I am sorry that your recent visit did not meet your expectations. Staff use quieter times at the counter to catch up on tasks, this can include processing deliveries of books, or preparing books to be sent to other libraries....More
Really don't know where these reviews for positive "friendly" staff are coming from every time ive been in the staff are sulky and barely look at you. Also keep you waiting ages when you pay to print things before they realise you exist. Can barely...More
My family and I were traveling to Ballyclare and our GPS was not working properly. I stopped into the library for some much needed WiFi. I could not log on as I do not have a library card. I went to the desk and the...More
Date of experience: August 2016
Thank Kristine P
LibrariesNI, Manager at Glengormley Library, responded to this reviewResponded 10 August 2016
Hello Kristine, thank you for your kind words, I am glad that Glengormley Library staff were able to help you get to your destination.
Today a visit to your local library is a totally different experience to what my youth was. You enter into a relaxed and warm environment. Source your books and with a scan of your ticket your on your way. There are computers if you need...More
This used to be my local library and I have to say it is the best. It is a spacious study area as well as having a large choice of books under every subject imaginable...there is a kids section. Newspapers are available and they have...More