Port de Calais
Port de Calais
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3.0
136 reviews
Excellent
24
Very good
37
Average
22
Poor
12
Terrible
41
Olegs
5 contributions
Feb 2024 • Couples
This is the most disorganised port ever. Nobody knows where to drive, there are no queue directions provided, no indications at all. All the drivers were confused and angry but port staff did nothing about it. The trip on ferry is one and a half hour long, the queue for border check is 2 hours.
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellie
Vienna, Austria6 contributions
Dec 2023 • Solo
I was there during a Eurotunnel strike, so many people were there and the situation was out of control. There were two people as far as I could see who were sending people to various queues, but the problem is that they weren't really queues and there ended up being more lines than check-in desks. Passengers were getting so aggressive and fights were breaking out, but rather than trying to sort out the mess they caused, the people who were in charge of organising the lines, just disappeared.
Passengers were trying to get people to straighten out as Irish Ferries passengers were jammed between P and O Ferry lines which were not moving.
After all that ridiculous mess, we went through check in to find that the same chaos went on to get to passport control.
Passengers were trying to get people to straighten out as Irish Ferries passengers were jammed between P and O Ferry lines which were not moving.
After all that ridiculous mess, we went through check in to find that the same chaos went on to get to passport control.
Written 23 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christiane J
London, UK5 contributions
Oct 2023 • Couples
The queues for UK passport controls are appalling 3+ hours and no staff to prioritise cars with earlier ferries. Many of us missed our 1:25 am sailing with PO. Next sailing 5 am. All shops closed. I will never use Calais again
Written 13 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vic B
Rochester, UK48 contributions
Aug 2023 • Couples
Calais Port Authority has invested a lot of money in infrastructure and modernisation. Someone should mention to them that they have got it catastrophically wrong. Frustrating and annoying are only two adjectives to describe the experience that is CALAIS PORT ,many more adjectives, but I can't print them. Whoever planned the new system of roadways must have lost the plot part way the design through but still had the front to actually make it a reality. My granddaughter drew like this when she was 2 years old. Be aware that the 'recommended hour check-in before departure' could be 3+ hours, if you're lucky. I think I used more fuel driving around CALAIS PORT than I had over the previous 4 hours of Autoroute driving. So when you plan your expenses for crossing the Channel factor in the cost of an extra half a tank of fuel and if you run an all electric car, make sure it's got plenty of battery life left, didn't see many charging points in the port. It can only get...!
Written 29 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delzee l
Harrow, UK1 contribution
Aug 2023 • Couples
Absolutly dreadful
3 hours to get through
1 hr to get through p&o ferry que and hour get through french customs and an hour to get through boarder custom.
I allowed 90 time and coming from uk took 45 mins, but clearly missed my ferry then put onto a delayed ferry.
What is the hold up????
I go to france every year, and since the new ferry port its like staff are on a go slow.
Uk to france took 45 mins
But france to uk 3 hours
Then once your finally through there is 1 toilet in for 1000000s of people which stinks and no toilet paper.
Shocked at how things have gotten with the ferry port
3 hours to get through
1 hr to get through p&o ferry que and hour get through french customs and an hour to get through boarder custom.
I allowed 90 time and coming from uk took 45 mins, but clearly missed my ferry then put onto a delayed ferry.
What is the hold up????
I go to france every year, and since the new ferry port its like staff are on a go slow.
Uk to france took 45 mins
But france to uk 3 hours
Then once your finally through there is 1 toilet in for 1000000s of people which stinks and no toilet paper.
Shocked at how things have gotten with the ferry port
Written 13 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TUIMAN84
Lancashire, UK82 contributions
Jun 2023 • Friends
I recently travelled back home from France by ferry and used the port facilities. The facilities that this port offers are disgusting. Toilets with no toilet roll in them. Dirty paper all over the floor. Advertising food & drink and all machines empty or out of order. Take a leaf out of dovers book and get a proper facility with shops and restaurants.
Written 12 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go299891
4 contributions
Apr 2023 • Couples
We walked to the terminal from the station. Google maps directs you to the original terminal despite the fact there is a new terminal. There are zero signs to inform you of this and absolutely nobody in the old building to let you know. When you finally complete the 25 minute (additional) walk to the new terminal, there are no shops/cafe’s at all. All you have is two vending machines which are rubbish.
Written 16 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan C
Corralejo, Spain20 contributions
Oct 2022 • Couples
2nd time through this new complex and believe me it doesn’t get any easier. French appear not bothered who leaves where as the UK border control think everyone has a stow away somewhere in there vehicle. The signage to navigate to the parking lanes for the ferries is to small and to high very hard to see in the dark as well as trying to negotiate many turns.
Give yourself at least 1 hour for your check in.
Good Luck. It was far easier when the old port layout was in use, they call it progress I think.
Give yourself at least 1 hour for your check in.
Good Luck. It was far easier when the old port layout was in use, they call it progress I think.
Written 30 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Russell P
Solihull, UK9 contributions
Oct 2022 • Couples
British passport control was poor. Some lanes fine but others were closed half way through, people won’t let you in to new lane and a trainee on our lane which made it extra slow. Arrive 2 hours before your ferry and expect a long queue.
Written 23 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluebellplasnewydd
Cardiff, UK2,000 contributions
Sept 2022
This is a new huge complex with hardly any help from staff. We missed our ferry despite being through all formalities. The journey by road is easy enough. It is when you get there that the problems start. The signage to the booths is confusing and flashing all the time. You have to find the booth of your specific ferry operator. Tickets are checked and then you have French Passport Control, British Passport Control, a customs shed and even inspections by random staff after you have passed through. We had to open the boot of the car on 2 occasions but the officials seemed more interested in how fast the car would go rather than any contraband. After all this the signage continued to be very poor, high on a gantry and small lettering. We missed the signs for our Ferry Lane and after trying to negotiate the one way system ended up on the way out which meant a 10 mile motorway journey to turn round. We then had to go through all the formalities again. I thought that outgoing and incoming passengers had to be strictly separated. Anyway we missed our ferry but the DFDS staff were very helpful and put us on the next 2 hours later. The problems are bad signs and the vast nature of the terminal. So keep you wits about you in this terminal. We could not find any food for sale but there is a large and well stocked Duty Free shop at reasonable prices.
Written 26 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RichTetbury
Cotswolds, UK224 contributions
Is there any transport for foot passengers from the new port to the local railway station or is it a case simply finding your own way? Roughly how long is the walk?
_ana1501
Recife, PE
Vou fazer a travessia de Dover para Calais em dezembro e gostaria de saber se tem transporte para ir do Porto de Calais para a estação de trem Calais Ville?
Jocelyn A
Margate, UK132 contributions
We are going from Dover to Calais for daytrip on a Saturday for my birthday as footpassengers. When we've done it before found we wasted a lot of time wandering around not finding much to do.
Can anyone tell me a cheap, easy, quick way for the 4 of us to get to a shopping centre such as Cite Europe from the port or a better place to spend a few hours?
Could we get to Belgium easily?
Thanks.
ad04
Crawley, UK5 contributions
We walked to the beach 🏖 really lovely was about 45 minutes
Jean H
Cumbria, England8 contributions
Is there any overnight parking for cars and caravans on the port for those who have an early departure
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Claim your listingPORT DE CALAIS: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Port de Calais
- Hotels near Port de Calais:
- (1.87 km) Hotel Meurice
- (2.98 km) La Cle d'Opale
- (1.63 km) Holiday Inn Calais, an IHG hotel
- (1.82 km) Ibis Styles Calais Centre
- (13.88 km) La Fermette du Lac
- Restaurants near Port de Calais:
- (1.33 km) Oh! Mouettes
- (1.35 km) Le Grand Bleu
- (1.53 km) Au Cote d'Argent
- (1.78 km) L'Atelier Gourmand
- (2.03 km) La Route des Epices
- Attractions near Port de Calais:
- (0.52 km) P&O Ferries Dover - Calais
- (2.26 km) The Burghers of Calais
- (2.26 km) l'Hotel de Ville de Calais
- (2.44 km) La Cite De La Dentelle Et De La Mode De Calais
- (2.18 km) Calais Beach