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Tourist Information Desk - CDG Terminal 2E

Closed Now: 7:15 AM - 8:45 PM
Open today: 7:15 AM - 8:45 PM
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  • Excellent37%
  • Very good43%
  • Average10%
  • Poor3%
  • Terrible7%
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avenue Charles de Gaulle | Terminal 2E, Arrivals level, Transit area, Gate 7, 95700 Roissy-en-France, France
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Reviews (156)
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All reviews tourist information desk first stop accurate directions roissy bus helpful and spoke english one person eiffel tower ibis hotel museum pass tickets attendant advice questions paris travel bonjour connection
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1 - 10 of 78 reviews
Reviewed 2 days ago

I can only say best things about this tourist info desk. People working here are so kind, so professional and so dedicated to their work, that I haven't seen such in any similar place worldwide. Not only they give you free maps, discount vouchers and...More

Date of experience: December 2018
Thank B1714D
Reviewed 12 December 2018

We stopped here in order to get an update into the Gilets Jaunes demonstrations the weekend we were travelling and the tickets we could buy from them. In the end we decided to buy our Batobus on Seine tour here (having purchased our Louvre tickets...More

Date of experience: December 2018
Thank TERRAvelista
Reviewed 10 September 2018

CDG is a massive airport with multiple separate terminals. It handles almost 70 million passengers per year. They do a great job with moving people within the airport. However the taxi situation is some of the worst I have ever seen. You follow the signs,...More

Date of experience: August 2018
Thank David D
Reviewed 5 September 2018

there was no line and attendants were very helpful in providing maps, offering accurate directions on taking the train and Metro to the nearest stop for our hotel; they also sell Metro passes (suggest a pass lasting your entire stay as you'll use it) and...More

Date of experience: August 2018
Thank hbonnemx
Reviewed 12 August 2018

We knew ahead of time to go here when we landed and where it was to purchase our Museum passes. They had 3 ladies working but there was still a long line. But getting the passes here means you already have then. If you wait...More

Date of experience: June 2018
1  Thank nriemen
Reviewed 10 August 2018

We needed to get to our hotel from the airport, and staff were giving us conflicting directions as there is more than one Ibis hotel in the airport proximity

Date of experience: June 2018
Thank Martin P
Reviewed 1 August 2018

Had a hard time finding the hotel shuttle area and could find no one to ask for help. Better signage is needed!

Date of experience: May 2018
Thank Monica T
Reviewed 27 July 2018

If you are a first time visitor to France and can only speak 5% French, the tourist information desk is very helpful with navigating the airport whether its locating the nearest elevators, bathrooms, trains/bus stations or the bureau de change. It helps that they can...More

Date of experience: July 2018
Thank nornannadi
Reviewed 5 July 2018

We had no difficulty finding the Tourist Information Centre in Terminal 2 on our arrival. There was no queue. Greet the attendant with a polite "Bonjour" to start your interaction on a positive note. We purchased our Museum Passes and Roissy Bus tickets here. The...More

Date of experience: June 2018
1  Thank Laura B
Reviewed 4 July 2018

After a very long flight I needed to call my rental car company to pick me up at the airport. The person at the desk was so helpful and spoke English.

Date of experience: April 2018
Thank Brellie
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Questions & Answers
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Ann H
11 October 2016|
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Response from Michelle G | Reviewed this property |
Yes. The website says this: "In each terminal, in the public area, Paris Aéroport staff is standing by to provide information and guides, maps of the airport, tourist information, etc. " Have a great trip!
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