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Tourist Information Desk - CDG Terminal 2E

avenue Charles de Gaulle | Terminal 2E, Arrivals level, Transit area, Gate 7, 95700 Roissy-en-France, France
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Review Highlights
Buy yoiur passes here

We knew ahead of time to go here when we landed and where it was to purchase our Museum passes... read more

Reviewed 5 days ago
nriemen
,
Winchester, Virginia
Directions not clear

We needed to get to our hotel from the airport, and staff were giving us conflicting directions as... read more

Reviewed 1 week ago
Martin P
,
Pagewood
Read all 147 reviews
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Overview
  • Excellent35%
  • Very good43%
  • Average10%
  • Poor4%
  • Terrible8%
Travellers talk about
“first stop” (3 reviews)
“roissy bus” (2 reviews)
“one person” (2 reviews)
Closed Now
Hours
Hours Today: 7:15 AM - 8:45 PM
LOCATION
avenue Charles de Gaulle | Terminal 2E, Arrivals level, Transit area, Gate 7, 95700 Roissy-en-France, France
CONTACT
Website
Write a ReviewReviews (147)
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"first stop"
in 3 reviews
"roissy bus"
in 2 reviews
"one person"
in 2 reviews
"directions"
in 8 reviews
"tickets"
in 8 reviews
"english"
in 9 reviews
"desk"
in 10 reviews
"information"
in 12 reviews
"advice"
in 5 reviews
"airport"
in 17 reviews
"travel"
in 6 reviews
"questions"
in 6 reviews
"paris"
in 11 reviews
"hotel"
in 8 reviews
"attendant"
in 3 reviews
"bonjour"
in 3 reviews
"connection"
in 3 reviews
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1 - 10 of 74 reviews

Reviewed 5 days ago

We knew ahead of time to go here when we landed and where it was to purchase our Museum passes. They had 3 ladies working but there was still a long line. But getting the passes here means you already have then. If you wait...More

Thank nriemen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We needed to get to our hotel from the airport, and staff were giving us conflicting directions as there is more than one Ibis hotel in the airport proximity

Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Had a hard time finding the hotel shuttle area and could find no one to ask for help. Better signage is needed!

Thank Monica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

If you are a first time visitor to France and can only speak 5% French, the tourist information desk is very helpful with navigating the airport whether its locating the nearest elevators, bathrooms, trains/bus stations or the bureau de change. It helps that they can...More

Thank nornannadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018

We had no difficulty finding the Tourist Information Centre in Terminal 2 on our arrival. There was no queue. Greet the attendant with a polite "Bonjour" to start your interaction on a positive note. We purchased our Museum Passes and Roissy Bus tickets here. The...More

Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2018

After a very long flight I needed to call my rental car company to pick me up at the airport. The person at the desk was so helpful and spoke English.

Thank Brellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2018

Attendant appeared very familiar with my points of interest, spoke English, very helpful. Responding to my enquiry provided locality maps including detailed directions on how to take a coach ride from CDG to Eiffel Tower.

Thank veesingh88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

Total Insanity! We missed our flight - where's our bags. Air France sent us to the Baggage Assist desk - a staff person informed us the bags would have continued to Russia and we would have to wait for them to be returned - totally...More

Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

The desk was closed when we arrived and needed directions. We spent the better part of an hour asking various people how to get to our hotel. CDG is a beast of an airport. If it wasn't in Paris, no one would use it.

1  Thank Carlos668813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018

This office can book many but not all the nearby hotels - best to do your own research. Then perhaps get them to book for you. The shuttle busses leave from the top floor at the "Sheriton" end of Terminal 2

1  Thank Leighmorgan_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Ann H
11 October 2016|
Answer
Response from Michelle G | Reviewed this property |
Yes. The website says this: "In each terminal, in the public area, Paris Aéroport staff is standing by to provide information and guides, maps of the airport, tourist information, etc. " Have a great trip!
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