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Gruppo di Navigazione Regina

#22 of 44 Tours in Lipari
Lipari, Italy
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Gruppo di Navigazione Regina
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lilyrose75 wrote a review Aug 2020
London, United Kingdom37 contributions44 helpful votes
Worst tourist experience I’ve ever had, the boat was overcrowded such that families had to be separated (it was very uncomfortable in 30 degree heat during a pandemic to be surrounded by hundreds of people crammed into a small space). The staff were rude and unhelpful. No English information at all so we had no idea what was going on. Only given 15 minutes to swim, but the line to get into the water was so long that we couldn’t get in. We hated this tour so much we left the tour early.
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Date of experience: August 2020
1 Helpful vote
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Caterina Z wrote a review Sep 2019
Melb.13 contributions6 helpful votes
We were on the ' viking' boat the day of our tour and I can't express how dissappointing this trip was. The staff were very unprofessional, the whole excursion was narated by a recording which could not be heard.This day they must have been in a hurry as there were no stops to see the grotto just a mention of it as we passed and only 2 stops on the whole day tour for a swim in the waters, the weather was beautiful so no idea what the excuse was. After using other companies on the Island I would not recomend this one !
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Date of experience: August 2019
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JKD wrote a review Sep 2019
Scotts Valley CA481 contributions353 helpful votes
we opted to not climb Stromboli due to lack of time, but wanted a chance to see a few islands in Aeolia as well as see some volcanic activity. We had prearranged our trip with one of the touts, but there appeared to be several places selling the same excursion, I had read several reviews of people paying 35 to 40 euros over the summer; we got our tickets for 35 euros each, but while queuing to board, I did see several tickets for 30 euros per person ;-) I think sometimes the length for each activity depends on the number of boats running the excursion (including some from Milazzo, etc). For us, we were happy with the 2:15 departure (and don't be late ! because the boat will leave without you due to marina operations). There was a stop in Panarea for swimming and a few people got in the water for about 30 minutes. We proceeded to the town for a 70 minute stay. It wasn't a big town, but for folks who wanted a bite to eat or wander, it was enough time. Several restaurants, a couple of markets and a few bars, plus some boutiques. We then went to Stromboli, with two hours for wandering ~ some people ate and drank, others lazed on the beach. It was a bit cooler by evening and you could also walk further out of the town. By dusk, we headed to the other side of Stromboli, not sure what to expect, but imagining that since the tour is called Stromboli at Night, that we would see something other than the lights of the town ! As the boat came around the island at a fairly fast pace, we did see something red ! The boat slowed and the lingered longer. All told, from the first sighting to departing, we spent about 45 minutes. The downside is that there were not many instructions in English, except for the safety warnings. Arriving at the first port upon return to an island, we have no idea where we were, just that it didn't look like Lipari's Marina Corta !! We were lucky, I estimated that the boat was about half full, so it did not feel crowded at all, Be warned - they leave EXACTLY on time ! from all stops. The operation of the boat itself was what I expected for the price. (Seeing Stromboli "spitting fire" on the other hand, was a pretty cooool experience !) PS referencing some other reviews, it did seem that the Viking boat did not linger as long or as close to the island as other boats.
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Date of experience: September 2019
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John Goldsmith wrote a review Oct 2018
Greater Perth, Australia114 contributions65 helpful votes
We did two trips one daytime to see the various bays and have some swim in the magnificent waters. The nighttime trip to Stromboli is good but the pictures of the eruptions are misleading.This is a natural phornomina so it is what it is, don't be too precious. If you really want to see these you need to be prepared to go to the island early and make the three hour climb to be there at night fall. The price charged for the trips are very reasonable.
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Date of experience: August 2018
2 Helpful votes
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Christopheeeee wrote a review Jul 2018
Aix-en-Provence, France16 contributions2 helpful votes
We took the tour to see the stromboli on the evening. We had a very experience: Even though the person in the store spoke English, no member of the crew spoke English on the boat, even though a lot of passengers didn't speak Italian. Furthermore, there were a lot of people on the boat. There were up to 5 people on the banks! But the worst part was the evening: the best part of the day was supposed to be the evening, when we can look at the stromboli with the small "eruptions". However, the crew added a plastic cover above the front banks after living stromboli, to avoid that there was some water on the boat. To gain 2 or 3 minutes, they didn't remove it when we were trying to look at the eruptions. So for all the front banks, it was very hard to see anything. Besides, the boat stopped a very short time to see the eruptions: we stayed less than 15 minutes, and then the boat left quite slowly, and after a few minutes it returned very quickly to the harbour! The sky was not very dark when we left, such a pitty... The most frustrating thingvwas to see that all the other boats of other agencies were staying there much longer. There were at least 15 other boats looking at the eruptions. When the boat was coming back, at some point, we couldn't see any of the other boats any more in spite of their lights, which shows that the other boats stayed much longer. At the arrival, when we asked the crew why we came back so quickly, the guy looked us in the eyes and lied: he said: that our boat was the last one to leave, and that we probably didn't see well. I really hate these kinds of behaviors. What an horrible experience...
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Date of experience: July 2018
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