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Review Highlights
Don’t believe the negative reviews

1st class service from initial booking with Stacy . Everything confirmed by email . Punctual pick... read more

Reviewed yesterday
wendywoody
,
New Milton, United Kingdom
via mobile
Transfer from South West to LGW

I used Castle Cabs for Airport Transfers from the South West to Gatwick. The price was very... read more

Reviewed 3 weeks ago
Adrian B
,
Plymouth, United Kingdom
Read all 17 reviews
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Traveller Overview
  • Excellent61%
  • Very good5%
  • Average0%
  • Poor5%
  • Terrible29%
yesterday
“Don’t believe the negative reviews”
3 weeks ago
“Transfer from South West to LGW”
About
Castle Cabs are Dorset's only environmentally friendly taxi company, running a fleet of gas powered vehicles. We specialise in airport transfers from Bournemouth, Poole and Christchurch to all UK airports including Heathrow, Gatwick, Luton, Stansted...more
Suggested duration: < 1 hour
Contact
Christchurch BH1 4PW, England
Website
+44 1202 834343
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1 - 10 of 17 reviews
Reviewed yesterday via mobile

1st class service from initial booking with Stacy . Everything confirmed by email . Punctual pick up on both journeys . Would highly recommend

Date of experience: January 2019
Thank wendywoody
Reviewed 3 weeks ago

I used Castle Cabs for Airport Transfers from the South West to Gatwick. The price was very competitive, booking was effortless and the journey itself was smooth. On the outward leg the driver was on time and very helpful with cases and getting everyone settled...More

Date of experience: December 2018
Thank Adrian B
Reviewed 4 weeks ago via mobile

There needs to be more effort to put wheelchair taxis available,it’s all very well having a big company but if u are to lazy to help when asked then it’s not useful also they should be available so you don’t have to book them so...More

Date of experience: December 2018
Thank Katie F
Reviewed 6 November 2018

Exceptional service from Castle Cabs, booking over the phone was very quick and easy the price I was quoted was very affordable and i wasn't charged any unexpected fees or vat! Both drivers I had very on time and were friendly and helpful with luggage...More

Date of experience: October 2018
1  Thank Happiness52215674242
Reviewed 6 November 2018

I booked with a youg lady on the phone back in August and she really helped me and made sure I was leaving enough time to the airport so I wasn't caught in traffic etc, very helpful staff and the driver there and back was...More

Date of experience: August 2018
1  Thank Passenger32235003549
Reviewed 1 November 2018

Do not use this Taxi firm........there are so many things that are wrong, almost too many to quote. We were quoted a return price to Heathrow. The outward journey was just about ok, a little late. But on our return, compleat nightmare ! First no...More

Date of experience: September 2018
Thank BRIGHTSPARKGEM
Reviewed 21 September 2018

We recently travelled from Exeter to Gatwick and return. The service both ways was exceptionally efficient, prompt and reliable with a very friendly and helpful driver.

Date of experience: September 2018
1  Thank davidgladstone67
Reviewed 19 June 2018

I traveled with this company in May 2018 and I had a great journey, driver was friendly and very helpful with our luggage also the driver arrived on time on both trips, car was really nice and modern. I will definitely be using this company...More

Date of experience: May 2018
1  Thank tanyasweeney
Reviewed 8 May 2018 via mobile

Never ever use this company. Currently on holiday with my family coming home tonight and this company have decided to dump me and my family at Gatwick airport during the night. AVOID AVOID AVOID It's get better you contact them and are told to shut...More

Date of experience: May 2018
3  Thank Lisa R
Reviewed 18 March 2018

I booked a return trip to gatwick from bournemouth a month before our trip and paid by paypal with Castle cabs I had a phone cal about 16 hours before the pick up to be told they had to cancel due to bad weather due...More

Date of experience: March 2018
2  Thank dawnieridley
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