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Castle Cabs

Christchurch BH1 4PW, England
+44 1202 834343
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Review Highlights
Shocked and disgusted

Never ever use this company. Currently on holiday with my family coming home tonight and this... read more

Reviewed 2 weeks ago
Lisa R
via mobile
Shockingly dishonest company

I booked a return trip to gatwick from bournemouth a month before our trip and paid by paypal with... read more

Reviewed 18 March 2018
dawnieridley
,
Bournemouth, United Kingdom
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Castle Cabs are Dorset's only environmentally friendly taxi company, running a fleet of gas powered vehicles. We specialise in airport transfers from Bournemouth, Poole and Christchurch to all UK airports including Heathrow, Gatwick, Luton, Stansted and Bristol. Castle Cabs also offer local taxi journeys around Bournemouth and Christchurch.
  • Excellent45%
  • Very good11%
  • Average0%
  • Poor0%
  • Terrible44%
2 weeks ago
“Shocked and disgusted”
18 Mar 2018
“Shockingly dishonest company”
Suggested Duration: < 1 hour
LOCATION
Christchurch BH1 4PW, England
CONTACT
Website
+44 1202 834343
Write a ReviewReviews (9)
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Reviewed 2 weeks ago via mobile

Never ever use this company. Currently on holiday with my family coming home tonight and this company have decided to dump me and my family at Gatwick airport during the night. AVOID AVOID AVOID It's get better you contact them and are told to shut...More

Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

I booked a return trip to gatwick from bournemouth a month before our trip and paid by paypal with Castle cabs I had a phone cal about 16 hours before the pick up to be told they had to cancel due to bad weather due...More

1  Thank dawnieridley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

We were picked up on time,3.30am good run to airport 20th September,and returned 11th October. My husband case did not arrive from Rome,so we had a long delay getting out,as we had to report loss to BA. The driver was so kind,no moans about waiting,no...More

1  Thank Patricia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 October 2017 via mobile

I travelled to the Dominican republic on Sept 12th and had the pleasure of a young lady driver to take me to and from Gatwick airport. The cost was very reasonable. The car was one of the most comfortable taxis I have ever travelled in....More

1  Thank Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016 via mobile

I have never written a negative review before but after my experience with this company, I feel the need to warn as many people as possible. First, Castle Cabs does not accept card except through PayPal BEFOREHAND. As I was coming in from the U.S....More

7  Thank Alexis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2016 via mobile

Pick up on time. Pleasant driver,,helped load cases into cab. Got us to airport on time ,although had to ask directions at one roundabout. Cab had very strong air freshener smell , and was very warm (too hot), but otherwise very satisfied I.e. You get...More

Thank brOO_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2016

Well to start with when we booked we asked the lady did they charge for a night booking she said no it's all the same price so she said they would pick us up at 1.30am we booked a 8 seater while we was told...More

2  Thank davidpreston60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alfie180710, Owner at Castle Cabs, responded to this reviewResponded 19 October 2016

Hi David, it sounds like you had a very bad journey. Ordinarily I would respond and register feedback but having looked on our system and I can't find any journey booked under your surname or indeed and journey booked for 1.30am during June or July...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2016

Castle Cabs are excellent. They always manage to sort pick ups/drop offs even when arranged at the last moment. Kevin is a lovely guy, we always have a chat and I feel safe with him - important for a woman travelling alone. They are a...More

Thank Witchy60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2015

Brilliant service fast efficient and so very well organised, I wish my home town taxi service was as well organised . A lot of taxi companies could learn from this company

3  Thank Glyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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