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Review Highlights
Ride Dorchester to Bournemouth airport

Pick up on time. Pleasant driver,,helped load cases into cab. Got us to airport on time ,although... read more

Reviewed 17 November 2016
bristol england
via mobile
Good journeys

We recently travelled from Exeter to Gatwick and return. The service both ways was exceptionally... read more

Reviewed 4 weeks ago
Exeter, United Kingdom
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Traveller Overview
  • Excellent55%
  • Very good9%
  • Average0%
  • Poor0%
  • Terrible36%
4 weeks ago
“Good journeys”
19 Jun 2018
“Exceptional service and reliable!”
Castle Cabs are Dorset's only environmentally friendly taxi company, running a fleet of gas powered vehicles. We specialise in airport transfers from Bournemouth, Poole and Christchurch to all UK airports including Heathrow, Gatwick, Luton, Stansted...more
Suggested duration: < 1 hour
Christchurch BH1 4PW, England
+44 1202 834343
Reviews (11)
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1 - 10 of 11 reviews
Reviewed 4 weeks ago

We recently travelled from Exeter to Gatwick and return. The service both ways was exceptionally efficient, prompt and reliable with a very friendly and helpful driver.

Thank davidgladstone67
Reviewed 19 June 2018

I traveled with this company in May 2018 and I had a great journey, driver was friendly and very helpful with our luggage also the driver arrived on time on both trips, car was really nice and modern. I will definitely be using this company...More

Thank tanyasweeney
Reviewed 8 May 2018 via mobile

Never ever use this company. Currently on holiday with my family coming home tonight and this company have decided to dump me and my family at Gatwick airport during the night. AVOID AVOID AVOID It's get better you contact them and are told to shut...More

3  Thank Lisa R
Reviewed 18 March 2018

I booked a return trip to gatwick from bournemouth a month before our trip and paid by paypal with Castle cabs I had a phone cal about 16 hours before the pick up to be told they had to cancel due to bad weather due...More

2  Thank dawnieridley
Reviewed 15 October 2017

We were picked up on time,3.30am good run to airport 20th September,and returned 11th October. My husband case did not arrive from Rome,so we had a long delay getting out,as we had to report loss to BA. The driver was so kind,no moans about waiting,no...More

1  Thank Patricia J
Reviewed 3 October 2017 via mobile

I travelled to the Dominican republic on Sept 12th and had the pleasure of a young lady driver to take me to and from Gatwick airport. The cost was very reasonable. The car was one of the most comfortable taxis I have ever travelled in....More

1  Thank Denise D
Reviewed 14 December 2016 via mobile

I have never written a negative review before but after my experience with this company, I feel the need to warn as many people as possible. First, Castle Cabs does not accept card except through PayPal BEFOREHAND. As I was coming in from the U.S....More

8  Thank Alexis N
Reviewed 17 November 2016 via mobile

Pick up on time. Pleasant driver,,helped load cases into cab. Got us to airport on time ,although had to ask directions at one roundabout. Cab had very strong air freshener smell , and was very warm (too hot), but otherwise very satisfied I.e. You get...More

Thank brOO_10
Reviewed 7 July 2016

Well to start with when we booked we asked the lady did they charge for a night booking she said no it's all the same price so she said they would pick us up at 1.30am we booked a 8 seater while we was told...More

4  Thank davidpreston60
alfie180710, Owner at Castle Cabs, responded to this reviewResponded 19 October 2016

Hi David, it sounds like you had a very bad journey. Ordinarily I would respond and register feedback but having looked on our system and I can't find any journey booked under your surname or indeed and journey booked for 1.30am during June or July...More

Reviewed 9 March 2016

Castle Cabs are excellent. They always manage to sort pick ups/drop offs even when arranged at the last moment. Kevin is a lovely guy, we always have a chat and I feel safe with him - important for a woman travelling alone. They are a...More

Thank Witchy60
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