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Spa at the Ashford International Hotel

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Review Highlights
Spa day was average

My mum and I had a spa day at the Ashford international hotel but were slightly disappointed with... read more

Reviewed 4 days ago
Kiran C
Spa day thanks Alba!

My therapist was called Alba and she was excellent. I had a back massage followed by a facial. Alba... read more

Reviewed 4 days ago
lizzieshilling
,
Folkestone, United Kingdom
via mobile
Read all 150 reviews
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Traveller Overview
  • Excellent36%
  • Very good22%
  • Average24%
  • Poor8%
  • Terrible10%
Travellers talk about
“light lunch”(6 reviews)
“q hotels”(2 reviews)
About
Unwind in the heavenly surroundings of our spa at Ashford International Hotel, with six treatment rooms and relaxation room with mood lighting. From muscle-melting massages, to invigorating facials; our trained therapists can tailor a treatment just...more
Contact
Simone Weil Avenue, Ashford TN24 8UX, England
Website
+44 845 241 9783
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Most Helpful Positive Review
Reviewed 3 March 2015

My daughter and I spent a wonderful afternoon at the Ashford International Hotel Spa recently. The steam room is fantastic as is the Jacuzzi. The swimming pool is a lot longer than at some spas so we actually felt that we had done some serious...More

2  Thank Janie D
AIHGeneralManager, General Manager at Spa at the Ashford International Hotel, responded to this reviewResponded 12 March 2015

Dear Janie D Thank you for your review following your recent spa day with us. It’s a pleasure to read your positive feedback, and I am so pleased to see that your daughter and yourself enjoyed your day. I will share your lovely comments with...More

Most Helpful Critical Review
Reviewed 18 September 2014

Me and my friends are visiting this Spa at least 1-2 times per month. First of all, the door handle inside the sauna is broken for at least 6 months. Secondly, there is not a lot of lounges near the pool and the worst thing...More

5  Thank Vladlen445
AIHGeneralManager, General Manager at Spa at the Ashford International Hotel, responded to this reviewResponded 23 September 2014

Dear Vladlen445 Thank you for your review following your recent visit to our Spa & Leisure facilities. I would like to advise you that we are in the process of getting our sauna door replaced, and we are also working on the showers at present....More

Reviews (150)
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All reviews hotel restaurant light lunch q hotels swimming pool legs and feet overnight stay real credit my mum foot massage every member of staff low lighting course meal sauna and steam room included treatments relaxation area pastry full body
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1 - 10 of 150 reviews
Reviewed 4 days ago

My mum and I had a spa day at the Ashford international hotel but were slightly disappointed with the spa facilities. We arrived to a small and tight changing room. The steam room was not working on the day and the jacuzzi was very small...More

Thank Kiran C
Reviewed 4 days ago via mobile

My therapist was called Alba and she was excellent. I had a back massage followed by a facial. Alba went the extra mile and did a scalp massage while my face mask was on. Not all therapists do this. I think it makes a difference...More

Thank lizzieshilling
Reviewed 4 weeks ago via mobile

Booked a spa experience day for a facial and massage, had a lovely lady called Andrea if was so relaxing and I feel amazing afterwards! Would recommend her any of your treatments x

Thank LiviM3
Reviewed 10 September 2018 via mobile

We were having a special spa day to celebrate mine and my sisters birthday with my mum - when we arrived we were made to feel very awkward as the reception staff fumbled to confirm what we had booked even saying one of us couldn’t...More

Thank Laura M
Reviewed 28 August 2018

We went here for our anniversary, the staff are very helpful and friendly, we enjoyed a lazy morning in the pool and sauna and just relaxing on the sun loungers, we had an amazing 3 course lunch in the restaurant followed by a totally relaxing...More

Thank Kay D
Reviewed 28 August 2018 via mobile

I visited the spa as part of a hotel spa package and choose two 1/2 treatments, could not get booked for an hour one as short notice and we left it late. We both had a back and neck massage and I had the foot...More

Thank TheDESC
Reviewed 21 August 2018 via mobile

Just got back from a day at the Ashford International spa, and have to say it was a fantastic day. My wife and I used a buyagift voucher and would recommend this as a great deal and very relaxing experience. Once the voucher was purchased...More

Thank tim h
Reviewed 18 August 2018

We visited this spa as a birthday celebration for some friends. We arrived at 10am and although the staff confirmed our treatment booking, they struggled finding our booking for th spa and left me standing around for 10 minutes whilst they sorted the issue out....More

Thank karenkent1
Reviewed 22 June 2018 via mobile

went for a spa day for my daughter's birthday, we were told it was a buffet lunch but as it was father's day it was a 3 course meal which was lovely, we had 1 hour of treatments back and facial which was great, staff...More

Thank Celia W
Reviewed 9 May 2018 via mobile

Came here for a spa weekend with friends. We got told to arrive for lunch at 2. When we arrived they told us lunch is over and we got the timings wrong? Until we showed them our confirmation and their reply was “well I don’t...More

Thank Sam_Milky
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Questions & Answers
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Jackie Y
30 April 2017|
Answer
Response from Seasalter2016 | Reviewed this property |
Yes there is but only 8 beds so if a busy day may struggle to get one.
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