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Bannatyne's Health Club & Spa - Ashford

Unit 2 Eureka Leisure Park | Unit 2 Lower Trrace, Ashford TN25 4BN, England
+44 344 477 4777
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Review Highlights
30th birthday treat

We had an absolute amazing day, all the staff were very friendly and helpful, especially the lads... read more

Reviewed yesterday
Sharon C
via mobile
Excellent!

Hi! I had some treatment whit Hayleigh and she was absolutely amazing! I really enjoy my time and... read more

Reviewed yesterday
sirenetta865
,
London, United Kingdom
via mobile
Read all 330 reviews
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Overview
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In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The Bannatyne Spa. Our spacious therapy rooms provide a calm and relaxing environment in which to completely unwind, you can enjoy a choice of a wide range of treatments including; massages, facials, manicures and more. Set within our state of the art Bannatyne Health Clubs, the Spa is just one area dedicated to your wellbeing.
  • Excellent24%
  • Very good22%
  • Average20%
  • Poor14%
  • Terrible20%
Travellers talk about
“head massage” (19 reviews)
“swimming pool” (14 reviews)
“steam room” (19 reviews)
LOCATION
Unit 2 Eureka Leisure Park | Unit 2 Lower Trrace, Ashford TN25 4BN, England
CONTACT
Website
+44 344 477 4777
Write a ReviewReviews (330)
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All reviews
"head massage"
in 19 reviews
"swimming pool"
in 14 reviews
"steam room"
in 19 reviews
"swedish massage"
in 4 reviews
"hot beds"
in 4 reviews
"eggs benedict"
in 3 reviews
"free coffee"
in 3 reviews
"felt totally"
in 4 reviews
"reception staff"
in 7 reviews
"clean facilities"
in 3 reviews
"lovely relaxing day"
in 3 reviews
"her birthday"
in 5 reviews
"full body"
in 3 reviews
"high standard"
in 3 reviews
"feel welcome"
in 3 reviews
"jacket potato"
in 4 reviews
"masseuse"
in 10 reviews
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1 - 10 of 330 reviews

Reviewed yesterday via mobile

We had an absolute amazing day, all the staff were very friendly and helpful, especially the lads in the cafe and max, max was amazing made my daughters day, the treatments we had were done very professionally and well, thanks everyone will definitely visit againMore

Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon Sharon, Thank you for your great feedback and comments following your recent Spa day experience. I am pleased that you were able to use all facilities available and enjoyed the day! I will be sure to pass your comments to the team involved....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed yesterday via mobile

Hi! I had some treatment whit Hayleigh and she was absolutely amazing! I really enjoy my time and she was very friendly and professional.More

Thank sirenetta865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your great feedback and comments following your recent Spa day experience. I am pleased that you enjoyed the day and will be sure to pas your comments to Hayleigh! We very much hope to see you again soon. Kindest regards...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

I booked the spa day for 2, for my mum and Aunty as they needed time to relax. They had 4 mini treatments and called when they were in the relaxing room, saying how fantastic the whole day has been. The therapists were fantastic &...More

Thank Jodie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your great feedback and comments following your recent Spa day experience. I am pleased that you were able to use all facilities available and enjoyed the day with the alterations made. I will be sure to pass your comments to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago

Had a lovely relaxing day with a friend, only disappointment was the aquasize class which took over most of the pool for an hour or so. Very few sunbeds available at the side. On the plus side, nice clean surroundings, friendly staff and top class...More

1  Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your great feedback and comments following your recent Spa day experience. I am pleased that you were able to use all facilities available and enjoyed the day! Aqua takes place each day in the pool area for 1 hour. I...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Had an amazing day yesterday at Ashford! Whilst the overall facilities were a little disappointing, the afternoon tea & treatments were absolutely fabulous!More

Thank lyndatodd1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your feedback and comments following your recent Spa day experience. I am pleased that you were able to use all facilities available and enjoyed the day. We are currently undergoing a full refurbishment to the changing rooms and showers that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Thank you so much. Emily is so good and strong. I have booked for me and my hubby I will recommend Emily

Thank bisiobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your great feedback and comments following your recent Spa day experience. I will be sure to pass on your kind comments to Emily and look forward to seeing you both again. Kindest regards Shaun Suggett - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Staff were really nice, got shown around the place and shown where to go. I also got to relax in jacuzzi before my massage as well as being able to go for a swim.Went upstairs for the massage, got to wait in a relaxation room,...More

1  Thank Fresco18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your great feedback and comments following your recent Spa day experience. I am pleased that you were able to use all facilities available and enjoyed the day! We very much hope to see you again soon. Kindest regards Shaun Suggett...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Took my Granddaughter for her first spa experience. Did have to wait a bit at reception but think all the therapists were busy and it was not a problem. The lovely therapist whose name was Vera (?) talked my granddaughter through the whole proceedure in...More

Thank janstacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Good afternoon, Thank you for your great feedback and comments following your recent Spa day experience. I will be sure to pass on your kind words regarding the therapist involved. We very much hope to see you again soon. Kindest regards Shaun Suggett - General...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Friendly staff, great atmosphere and awesome massage! Ate at the cafe and was delicious. Loved it! Will definitely be returning.More

Thank Jwilde99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for your kind feedback regarding your recent spa experience with us at Bannatyne Health Club and Spa Ashford. I am pleased to hear you enjoyed your treatments and enjoyed all aspects of your day. Please keep updated on spa offers on...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Booked a facial for myself and back massage for my OH. Treatments were lovely and relaxing staff are brilliant. Pool was very fresh, nice area to just chill and read too. 2 of the Steam and sauna rooms plenty of space and liked that they...More

Thank chantel f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun S, General Manager at Bannatyne's Health Club & Spa - Ashford, responded to this reviewResponded today

Hi Chantel, Thank you very much for your positive feedback and comments surrounding the relaxation room. We are currently reviewing this issue and a means to reduce any sound that may travel from the gym in to the relax room. We very much hope to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
louisasomers
22 August 2017|
AnswerShow all 2 answers
Response from Kourian123 | Reviewed this property |
Average. We paid around £16 for a cream tea for two. There was a lot to eat and service was acceptable.
1
Vote
Lisa marie H
13 April 2017|
AnswerShow all 3 answers
Response from Lorraine M | Reviewed this property |
The pool is all one depth
0
Votes