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360 Play Basildon

Festival Leisure Park | Festival Leisure Park, Basildon SS14 3WB, England
+44 1268 533107
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Review Highlights
Ok but expensive

Myself and my wife and two children attended and were disappointed. The positives are that the... read more

Reviewed 6 days ago
GrantC87
via mobile
1st visit.

Visited with my 4 year old and 3 month old. My friend also came with us with her 4 year old.yhe 2... read more

Reviewed 16 June 2018
sarah_kelly_r
,
Essex, United Kingdom
via mobile
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Overview
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Welcome to 360 The place to go - whatever the weather. Active, imaginary and creative indoor and outdoor play in a fantastic, safe environment. Open 7 Days a Week Sunday to Thursday: 9.30am - 5.30pm, Friday and Saturday: 9.30am – 6.00pm
  • Excellent32%
  • Very good23%
  • Average26%
  • Poor10%
  • Terrible9%
Travellers talk about
“bumper cars” (8 reviews)
“climbing wall” (13 reviews)
“go karts” (7 reviews)
Suggested Duration: More than 3 hours
LOCATION
Festival Leisure Park | Festival Leisure Park, Basildon SS14 3WB, England
CONTACT
Website
+44 1268 533107
Write a ReviewReviews (99)
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All reviews
"bumper cars"
in 8 reviews
"climbing wall"
in 13 reviews
"go karts"
in 7 reviews
"all ages"
in 10 reviews
"climbing area"
in 5 reviews
"fire engine"
in 3 reviews
"dressing up"
in 3 reviews
"entry fee"
in 3 reviews
"table number"
in 2 reviews
"food queue"
in 2 reviews
"plug sockets"
in 2 reviews
"older kids"
in 4 reviews
"little boy"
in 4 reviews
"value for money"
in 6 reviews
"enough money"
in 2 reviews
"children run"
in 2 reviews
"my son loves"
in 3 reviews
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1 - 10 of 99 reviews

Reviewed 6 days ago via mobile

Myself and my wife and two children attended and were disappointed. The positives are that the place is huge with lots of variety for the children to play on. The play areas were clean and well kept. On a negative note the food is very...More

Thank GrantC87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 4 days ago

Thank you for your review, we are sorry to read that you were disappointed by your visit and that you have decided not to return to 360 Play. We do believe that we are competitively priced with similar establishments and we also have a little...More

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Reviewed 16 June 2018 via mobile

Visited with my 4 year old and 3 month old. My friend also came with us with her 4 year old.yhe 2 guys on reception were friendly. I did find the prices expensive and the £5 registration fee is a bit cheeky. The equipment was...More

1  Thank sarah_kelly_r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 3 weeks ago

Thank you for your review, we hope that the children enjoyed their visit with us. We do believe that we are competitively priced with similar establishments and we also have a little extra to offer in the way of unlimited play time, role play areas,...More

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Reviewed 18 May 2018

I attended here today for the first time with my son and my brother. The female on the cash desk was not polite or friendly, she did not smile once just pointed to where we had to go to fill in a form and ask...More

Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 7 June 2018

Thank you for your review, Katie. We're pleased that you enjoyed the facilities on offer at 360 Play. We're sorry if you did not feel welcomed by our centre team and will be sure to pass these comments along. Our registration fee is a one-off...More

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Reviewed 2 May 2018 via mobile

We went to the play centre last weekend as this was my daughter’s wish for her birthday. For the whole time I couldn’t think of anything else but my daughter not going to have a good time. The centre os very rundown. In the mail...More

Thank haromszeki_imola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 17 May 2018

Thank you for your review. Our role play areas are regularly refurbished and items are replaced. We encourage free play and so sometimes children choose to take the items elsewhere and our staff return them at the end of the day. We would like to...More

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Reviewed 30 April 2018 via mobile

My daughter loves it we come at least once a week as we have an annual pass Let downs to follow No staff watch the kids climbing up slides which make is dangerous or kids coming down. No control of over people wearing socks adults...More

1  Thank Jamie0105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 11 May 2018

Thank you for taking the time to leave a review for us, we're happy to read that your daughter enjoys visiting the centre. We really appreciate the feedback you have given us and will be sure that this is passed on to our centre team....More

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Reviewed 15 April 2018 via mobile

Wife won a raffle prize of free admission for one child & one adult to centre. Arrived one hour after opening time (10:30) and found centre to be fairly empty. I was surprised to learn that a £5 “membership” fee was required before entry was...More

Thank HLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 27 April 2018

Thank you for taking the time to leave a review for us. We are pleased to read that your son enjoyed his visit to 360 Play. We charge for adults as we have strict guidelines on our capacity levels within each centre. This allows us...More

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Reviewed 15 April 2018 via mobile

We visited over the Easter holidays with friends so it was very busy. It is on the expensive side especially if you are bringing more than one child also I never understand why they would charge an adults to enter. There is also a membership...More

1  Thank South_Benfleet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 27 April 2018

Thank you for your review, we are happy to read that the children enjoyed their visit to 360 Play. We charge for adults as we have strict guidelines on our capacity levels within each centre. This allows us to provide a comfortable and safe environment...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

We arrived on a very busy day in the Easter school holidays. First the good points: large soft play/climbing area with different zones: mini dodgems, messy play, fancy dress, pretend shops, etc. Plenty to keep kids entertaining. The downside was the cafe which had a...More

Thank trekker11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 27 April 2018

Thank you for your review. We are sorry that your visit to our cafe bar did not meet expectations on this occasion. Our food is freshly cooked to order so at peak times there may be a longer wait than usual. Did you speak to...More

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Reviewed 8 April 2018 via mobile

Brilliant soft play for all ages. Very professional and security safe. Undoubtably the best soft play in the area.

Thank Susan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 20 April 2018

Thank you for your review. We are very happy to read that you enjoyed visiting 360 Play and hope to welcome you to the centre again.

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Reviewed 4 April 2018 via mobile

My first experience to this venue as my son was invited to attend a birthday party here. The team were ready as we arrived on time to greet the party and prepare the kids who were super excited. I love the trolley idea with all...More

Thank Jade R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 4 April 2018

Thank you for taking the time to leave us a review, we're pleased to read that your son enjoyed attending the party and made the most of everything 360 Play has to offer. I have spoken to our centre manager regarding your feedback and he...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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