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Review Highlights
Large play facility with a broad range of activities

Visited today with our 3 year old to meet her cousins aged 2 and 8. We were really impressed by the... read more

Reviewed 2 weeks ago
789tima
,
London, United Kingdom
via mobile
To big

My son does love it here but it is far to expensive to go all the time , to big to keep eye on your... read more

Reviewed 9 October 2018
Becky G
via mobile
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Traveller Overview
  • Excellent32%
  • Very good22%
  • Average25%
  • Poor9%
  • Terrible12%
Travellers talk about
“messy play”(13 reviews)
“bumper cars”(10 reviews)
“role play”(10 reviews)
About
Welcome to 360 The place to go - whatever the weather. Active, imaginary and creative indoor and outdoor play in a fantastic, safe environment. Open 7 Days a Week Sunday to Thursday: 9.30am - 5.30pm, Friday and Saturday: 9.30am – 6.00pm
Suggested duration: More than 3 hours
Contact
Festival Leisure Park, Basildon SS14 3WB, England
Website
+44 1268 533107
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Reviews (113)
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All reviews messy play bumper cars role play climbing wall go karts pretend play play area all ages dressing up entrance fee table tennis table number carousel ride food queue enough money older kids value for money
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1 - 10 of 113 reviews
Reviewed 2 weeks ago via mobile

Visited today with our 3 year old to meet her cousins aged 2 and 8. We were really impressed by the broad range of activities on offer here. The soft play area itself is massive, arranged over 5 levels with various zones including roundabouts, monkey...More

Date of experience: December 2018
Thank 789tima
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 1 week ago

Thank you for your review, we are pleased to read that your family enjoyed their visit to 360 Play and all of the facilities an activities we have to offer. We look forward to welcoming you again soon.

Reviewed 2 November 2018

This place is huge, really love taking my little ones here. Food inst bad either especially for a soft-play. They even have bumper cars and a small water boat section!

Date of experience: August 2018
Thank Janet M
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 7 November 2018

Thank you for leaving us a review. We are pleased that your children enjoy visiting us at 360 Play and we look forward to welcoming you again soon.

Reviewed 30 October 2018 via mobile

This is my second visit and again tables left with old food sitting around and flys around it we’re been left on table too long & nappy left on table. menu filthy don’t even want to touch it !!

Date of experience: October 2018
Thank tinagregory1010
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 7 November 2018

Thank you for your review. We are disappointed to read some of your comments as this does not reflect the high standards that we try very hard to maintain. Please can you contact us, comms@360play.uk.com as we would like to discuss your visit further.

Reviewed 15 October 2018 via mobile

We have visited 360 Play as a family quite a few times now but not in the past 12 months and after todays visit I’m not sure we would rush back! The place itself is a wonderful concept and through the eyes of children it...More

Date of experience: October 2018
1  Thank MrsJW79
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 18 October 2018

Thank you for your review, we are sorry to read that things weren't up to our usual standards when you visited us recently and will be passing on your feedback to the centre team.

Reviewed 15 October 2018 via mobile

I honestly wouldn’t even give my experience here a one star if I didn’t have to. Disgusted with the party I attended at this centre. There was rubbish everywhere and a hoover left out in the party area that anyone could have tripped over, a...More

Date of experience: October 2018
Thank Loumcquinny
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 13 November 2018

Our operations manager investigated this matter fully and has resolved the situation with the parents. I can confirm that our CCTV showed that our staff member did not leave the knife unattended. We would be happy to discuss this further, please feel free to contact...More

Reviewed 15 October 2018 via mobile

It’s a great place to go and let the children play but the cafe definitely lets it down, the food is terrible and no one seems to know what they are doing. I would definitely recommend going to 360 play but have your lunch somewhere...More

Date of experience: October 2018
Thank paulmI4705CQ
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 18 October 2018

Thank you for your review, we are sorry to read that you did not enjoy eating at 360 Play. Were you able to speak with a member of the food and beverage team about your order?

Reviewed 9 October 2018 via mobile

My son does love it here but it is far to expensive to go all the time , to big to keep eye on your kids , you have to follow them around so that don’t get lost , not relaxing for mums an dads...More

Date of experience: April 2018
Thank Becky G
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 18 October 2018

Thank you for your feedback. 360 Play is designed with the whole family in mind and we encourage parents to get involved and enjoy the facilities while they are playing with and supervising their children.

Reviewed 3 October 2018 via mobile

We love going here as often as we can. It is a bit more pricey than other local soft play but there is no limit on how long to stay. There are two floors with the 2nd floor being for toddler's /younger kids with separate...More

Date of experience: October 2018
Thank KarenJ2824
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 4 October 2018

Thank you so much for your review. We're pleased to read that you enjoy visiting the centre and are making the most of the activities and facilities that we offer. We look forward to welcoming you again soon.

Reviewed 21 September 2018 via mobile

My Granddaughter was invited to a birthday party at 360 & had a wonderful time playing with her friends. Unfortunately she has Coeliac Discease so when it came to eat she was made to feel different to everyone else as no gluten free options were...More

Date of experience: September 2018
Thank SallyJParkwest
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 1 October 2018

Thank you for your feedback, we're sorry read that you were disappointed by your visit with us. With the increase in food allergies and intolerances we do our best to provide alternatives and ask everyone booking a party with us ahead of time if their...More

Reviewed 28 August 2018 via mobile

We visited with two under 6's who had an absolute blast here. Lots to do, places to snack, lovely clean toilets and nice, friendly staff who looked as if they were really enjoying their jobs. Highly recommend it here!

Date of experience: August 2018
Thank kys30
360_Play, Public Relations Manager at 360 Play Basildon, responded to this reviewResponded 28 August 2018

Thank you for leaving us a review and for visiting 360 Play Basildon. We're pleased to read that the children enjoyed their visit with us.

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Questions & Answers
Ask a question
chrissyh47
8 August 2018|
Answer
Response from 360_Play | Property representative |
Good afternoon, thank you for your enquiry. You can find all of the details on our website. Kind Regards The 360 Play team.
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