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Review Highlights
The gym is the jewel in the mainly shabby crown for me!!!

I’m a regular gym goer and the gym is perfect for my needs. I can walk into the gym and know... read more

Reviewed 1 week ago
Laura Y
via mobile
Cold service, cold building

We visited the trampoline Park today for the first time today. Facilities look fantastic and the... read more

Reviewed 29 April 2018
Hitchin, United Kingdom
via mobile
Read all 46 reviews
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Traveller Overview
  • Excellent10%
  • Very good13%
  • Average21%
  • Poor17%
  • Terrible39%
1 week ago
“The gym is the jewel in the mainly shabby crown for me!!!”
29 Apr 2018
“Cold service, cold building”
Suggested duration: 1-2 hours
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Gosling Sports Park Stanborough Road, Welwyn Garden City AL8 6XE, England
+44 1707 331056
Most Helpful Positive Review
Reviewed 31 December 2016

We went to the dry ski slope having never skied on a dry run. The kids really enjoyed it. The staff were really friendly and both children said it was better than Hemel Hempstead. Also really good value and much easier to get to, so...More

2  Thank Phillip W
Most Helpful Critical Review
Reviewed 31 July 2017

I went to your usual branded dance class one Wednesday night and was one of many witnesses to a member being asked to leave by the instructor for no reason and then the latter getting male staff to harass her. I hear they have dont...More

11  Thank ERT45687
Reviews (46)
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1 - 10 of 46 reviews
Reviewed 1 week ago via mobile

I’m a regular gym goer and the gym is perfect for my needs. I can walk into the gym and know exactly what I’m going train. If you are not a regular, it can be daunting here as there is only usually one member of...More

1  Thank Laura Y
Reviewed 2 weeks ago via mobile

Great place, very clean with plenty of choices in terms of activities and also good selection of food. I highly recommend the place

1  Thank Gabriela L
Reviewed 4 weeks ago

If you are looking for terrible customer service then Gosling sports park is the place for you. Staff are unhelpful, its totally disorganised, the facilities are dirty. If you ask for assistance, they will fob you off. Heaven forbid you hire this place and need...More

2  Thank br123123
Reviewed 8 October 2018 via mobile

First and last time here with a friend and 3 children aged 6 to 9. When we eventually found the soft play area we were met by a young girl behind the till, who looked bored to death. The kids went off to play whilst...More

Thank rcs685
Reviewed 3 July 2018

Treatment area tranquil, therapists excellent, professional, calm and quiet. The very best facial. Had a massage last time, very good. Salon in top condition, lovely rooms and relaxing area and changing area clean and orderly, shower area has been updated, hairdryers, tongs etc. The therapists...More

Thank janice E
Reviewed 1 June 2018 via mobile

I left a review last year management replied regarding showers and filthy disgusting conditions see other reviews. As you can see from pictures management couldn't care less continues to be disgusting. Ceilings have literally collapsed.

Thank Sian V
Reviewed 29 April 2018 via mobile

We visited the trampoline Park today for the first time today. Facilities look fantastic and the trampoline space itself is excellent. However, the staff here have to be among the most rude and disinterested bunch of people I've ever come across, from the guy on...More

Thank Bloobird74
Reviewed 13 April 2018 via mobile

Booked for a spa day with friends. The entrance to the spa part is lovely, very new and modern. As are the treatment and relaxation rooms. Given a bag with towel, robe and flipflops however they were far too small for my feet! I'd say...More

Thank HerRoyal2010
Reviewed 10 April 2018 via mobile

These facilities are actually really good, there’s a lot on offer. However.... the website is seriously outdated and impossible to use. Staff do not answer phones. Getting hold of people by email just doesn’t happen. My trying to contact them is to book things or...More

Thank xmx_11
Reviewed 30 March 2018

I agree with others that the overall standard has declined over the past 10 years and improvements are slow to come through despite 'Better' (what irony) taking over. That said, gym has good range of equipment. Spa OK but looking 'tired'. Tennis courts need a...More

Thank Alopecurus
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Questions & Answers
Ask a question
16 May 2017|
AnswerShow all 2 answers
Response from Claire A | Reviewed this property |
Yes, it’s awful. Don’t waste your money.
8 December 2015|
Response from xmx_11 | Reviewed this property |
Off the top of my head I don’t know, but you can go in to the front desk and ask. Unfortunately, their website is really outdated and frankly pretty pants, so getting information is extremely difficult.