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Review Highlights
Cold service, cold building

We visited the trampoline Park today for the first time today. Facilities look fantastic and the... read more

Reviewed 29 April 2018
Bloobird74
,
Hitchin, United Kingdom
via mobile
Deep Clean Needed

Booked for a spa day with friends. The entrance to the spa part is lovely, very new and modern. As... read more

Reviewed 13 April 2018
HerRoyal2010
,
Greater London, United Kingdom
via mobile
Read all 42 reviews
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Traveller Overview
  • Excellent9%
  • Very good14%
  • Average21%
  • Poor19%
  • Terrible37%
29 Apr 2018
“Cold service, cold building”
12 Apr 2018
“Deep Clean Needed”
About
Suggested duration: 1-2 hours
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Contact
Gosling Sports Park Stanborough Road, Welwyn Garden City AL8 6XE, England
Website
+44 1707 331056
Reviews (42)
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1 - 10 of 42 reviews
Reviewed 3 July 2018

Treatment area tranquil, therapists excellent, professional, calm and quiet. The very best facial. Had a massage last time, very good. Salon in top condition, lovely rooms and relaxing area and changing area clean and orderly, shower area has been updated, hairdryers, tongs etc. The therapists...More

Thank janice E
Reviewed 1 June 2018 via mobile

I left a review last year management replied regarding showers and filthy disgusting conditions see other reviews. As you can see from pictures management couldn't care less continues to be disgusting. Ceilings have literally collapsed.

Thank Sian V
Reviewed 29 April 2018 via mobile

We visited the trampoline Park today for the first time today. Facilities look fantastic and the trampoline space itself is excellent. However, the staff here have to be among the most rude and disinterested bunch of people I've ever come across, from the guy on...More

Thank Bloobird74
Reviewed 13 April 2018 via mobile

Booked for a spa day with friends. The entrance to the spa part is lovely, very new and modern. As are the treatment and relaxation rooms. Given a bag with towel, robe and flipflops however they were far too small for my feet! I'd say...More

Thank HerRoyal2010
Reviewed 10 April 2018 via mobile

These facilities are actually really good, there’s a lot on offer. However.... the website is seriously outdated and impossible to use. Staff do not answer phones. Getting hold of people by email just doesn’t happen. My trying to contact them is to book things or...More

Thank xmx_11
Reviewed 30 March 2018

I agree with others that the overall standard has declined over the past 10 years and improvements are slow to come through despite 'Better' (what irony) taking over. That said, gym has good range of equipment. Spa OK but looking 'tired'. Tennis courts need a...More

Thank Alopecurus
Reviewed 24 March 2018 via mobile

Really cute nice place . But I asked went to the cafe only do food until 2pm and only sell unhealthy biscuits and cakes . So asked if they had any rolls and the women said we don’t do rolls and offered a piece of...More

Thank Robyn M
Reviewed 4 March 2018 via mobile

Took the kids trampolining at Gosling and it was brilliant. We’ll organised and the girls loved it. The cafe is not so good.. the floor is absolutely filthy with food and spilt drinks - I was actually quite shocked how bad it was and therefore...More

1  Thank Stublue66
Reviewed 28 February 2018 via mobile

They just can’t keep this place clean. The floors and walls have black mould growing up them. The swimming pool has a rim of grime and the floor of the pool is also covered in slime. The floors and walls in the steam and sauna...More

Thank Claire A
Reviewed 15 February 2018

We have been here twice now for the trampolining park and found it to be a lot of fun, well organised and supervised. Although the average age of staff working in this part of Gosling is probably 18, they were friendly and polite. The trampolining...More

Thank ethomasHerts
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Questions & Answers
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Catherine10111
16 May 2017|
AnswerShow all 2 answers
Response from Claire A | Reviewed this property |
Yes, it’s awful. Don’t waste your money.
0
Votes
bonnyblair
8 December 2015|
Answer
Response from xmx_11 | Reviewed this property |
Off the top of my head I don’t know, but you can go in to the front desk and ask. Unfortunately, their website is really outdated and frankly pretty pants, so getting information is extremely difficult.
0
Votes