Oslo Visitor Centre
Oslo Visitor Centre
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
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About
We are the official Tourist Information Office in Oslo. We are located by the Central Station, inside newly refurbished Ostbanehallen. We can help you with the Oslo Pass: your ticket to museums, transport, activities in Oslo. Tickets for local public transport, NSB trains, the Flytoget Airport Express Train, Norway in a Nutshell and other excursions. Tickets for sightseeing tours in Oslo by bus and boat. Tickets for concerts, sports and other events sold through Ticketmaster and Billettportalen. Hotel booking: We can book hotels and other accommodation in the Oslo region. Currency exchange We are open even when the banks are closed. Free city maps and brochures We have free city maps, the Oslo Guide, and brochures for activities, attractions and sightseeing tours. Personal suggestions and advice: Our employees know and love Oslo, and will do their best to help you make the most of your stay. Free WI-FI! Connect with your own phone, tablet or laptop. You will also find different screens and tablets in the Oslo Visitor Centre where you can find information and inspiration for your visit.
Suggested duration
< 1 hour
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Top ways to experience Oslo Visitor Centre and nearby attractions

The area
Address
Neighbourhood: Sentrum
How to get there
  • Jernbanetorget • 2 min walk
  • Grønland • 6 min walk
See what other travellers are saying
  • Brian D
    Denver, Colorado2,393 contributions
    Excellent Customer Service - Great Product - Very Helpful
    The staff was very helpful. When arriving in Oslo at the airport, purchased the Oslo City Pass in advance online. Purchased a discounted train ticket to get from airport to central station. The discounted ticket was available because of the city pass. Unfortunately, the city pass wouldn't load on the mobile app. Immediately received a response on the app and was informed there were some technical issues and I would need to purchase the city pass again and they would refund my original purchase. Unfortunately again, this did not work. The staff tried one more time and the city pass just wouldn't load. Fortunately, I was traveling to central station and that is where this visitor center is located. I stopped by the visitor center and they took care of everything for me. I had to use a paper pass for all 3 days, but I got used to that pretty quickly and was able to enjoy my entire time in Oslo thanks to the support that was provided at this location. I would still recommend the online city pass because that allows for a discount on the train from the airport. If you buy your city pass in-person, you miss out on that discount. No need to worry because they will take care of you here if you have any issues with the app. One thing to note is there may be a take-a-number system, so be sure to check for that before heading to the counter. Don't forget to ask for a map as well!
    Visited August 2022
    Written 10 October 2022
  • Tasha E
    36 contributions
    Helpful staff, great for tourists and our many questions
    Firstly, I would recommend arriving early to avoid any big queues. We reached the centre around 9 and were #3 in the queue. We waited less than 5 minutes to be served. An aesthetically pleasing space with friendly, helpful staff. There were three on-site. They answered any questions we had (mostly about transportation options to the airport the next day). 100% recommend getting the Oslo Pass if you want to see a lot of the city’s exhibitions and plan on using the bus to traverse it.
    Visited March 2023
    Travelled with friends
    Written 25 March 2023
  • Irishrover m
    Brisbane, Australia537 contributions
    Well worth a visit
    The Visitor Centre is well placed in the centre of the city, opposite good hotels and eateries...in the square. They opened at 9 a.m. and readily supplied us with information needed to buy the Oslo Card, which was good for 48 hours enabling entry to many museums, transport etc. Having the card is a real bonus, money wise, and also for convenience.
    Hello, Thank you for your much appreciated feedback. The Oslo Pass is the most convenient way to travel with public transports and visit museums and attractions in the city. We hope you enjoyed your stay in Oslo! Welcome back any time :) Best regards Oslo Visitor Centre
    Written 9 January 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2019
    Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
657 reviews
Excellent
407
Very good
166
Average
56
Poor
17
Terrible
11

KANB
Chicago, IL1 contribution
Jun 2023
I contacted the Visitor Centre directly about an employee how was exemplary.

"(June 2023) I was in Norway for 4 days last month and utilized the Visitors Center. I want to make note of the ease of using the center, cleanliness and professionalism of Olav. I went 2 days in a row for a recommendation of a short trip out of the city and the next day regarding train travel to the airport. Olav assisted me on both occasions and the instructions were very helpful and easy to follow."
Written 1 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

QueenslandTommy
Burpengary, Australia1,442 contributions
Apr 2023 • Solo
Located on the ground floor of the train station , easy access , great helpful staff with maps and brochures very good English spoken I would highly recommend visiting to help you enjoy all the benefits of visiting Oslo
Written 26 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tasha E
36 contributions
Mar 2023 • Friends
Firstly, I would recommend arriving early to avoid any big queues. We reached the centre around 9 and were #3 in the queue. We waited less than 5 minutes to be served.

An aesthetically pleasing space with friendly, helpful staff. There were three on-site. They answered any questions we had (mostly about transportation options to the airport the next day). 100% recommend getting the Oslo Pass if you want to see a lot of the city’s exhibitions and plan on using the bus to traverse it.
Written 26 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DadandCab
Coffs Harbour, Australia1,147 contributions
Feb 2023
We dropped in here a couple of times and the service was always swift, informative, good humoured and very helpful. As with most places in Oslo, excellent English spoken. Highly recommended to help you get the best from your stay.
Written 21 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AndyJ77
Bratislava, Slovakia328 contributions
May 2022
The staff in this Center are extremely friendly and helpful. Depending on your plans and budget, they will advice about best places, restaurants and other interesting places. There is no question they are unable to answer. Great job!
Written 19 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brian D
Denver, CO2,393 contributions
Aug 2022
The staff was very helpful. When arriving in Oslo at the airport, purchased the Oslo City Pass in advance online. Purchased a discounted train ticket to get from airport to central station. The discounted ticket was available because of the city pass. Unfortunately, the city pass wouldn't load on the mobile app. Immediately received a response on the app and was informed there were some technical issues and I would need to purchase the city pass again and they would refund my original purchase. Unfortunately again, this did not work. The staff tried one more time and the city pass just wouldn't load. Fortunately, I was traveling to central station and that is where this visitor center is located. I stopped by the visitor center and they took care of everything for me. I had to use a paper pass for all 3 days, but I got used to that pretty quickly and was able to enjoy my entire time in Oslo thanks to the support that was provided at this location. I would still recommend the online city pass because that allows for a discount on the train from the airport. If you buy your city pass in-person, you miss out on that discount. No need to worry because they will take care of you here if you have any issues with the app. One thing to note is there may be a take-a-number system, so be sure to check for that before heading to the counter. Don't forget to ask for a map as well!
Written 10 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

drccds
Minneapolis, Mn.82 contributions
Sep 2022
This is small but the staff here approached me asking if they could help. I was fresh of the plane and they were very helpful indeed. I ended up going back a couple days later for something and they were just as helpful then. Thumbs Up.
Written 18 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Soars37
Washington DC, DC349 contributions
Aug 2022
Best time to be there early or late afternoon. Maps and information are readily available, as is a nice book on Oslo highlights.

If you are in town for a few days, want to visit several museums and use public transit, it's a good idea to look into the Oslo pass. We bought ours at the Visitor Center, and used it extensively for transportation and museums.
Written 22 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PicMorDaisies
Edmonton, Canada918 contributions
Jun 2022
The visitor center is smaller than I had expected and there was a bit of a line to see one of the staff. But they did have helpful information and maps. We also bought our 2 day Oslo City pass there and we certainly made good use of the pass which included a very large number of museums, points of interest and transportation.
Written 15 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Buyer215
Washington DC, DC7 contributions
Aug 2022
We stopped in to see if we could book the Norway in a Nut Shell tour: Bergen, Voss, Gudvangen, Flam to Oslo . The representatives were great and set us up for a wonderful trip through the Fjord & Flam Railway.
Written 9 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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OSLO VISITOR CENTRE: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Oslo Visitor Centre

Oslo Visitor Centre is open:
  • Mon - Fri 9:00 AM - 4:00 PM
  • Sat - Sat 10:00 AM - 4:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Oslo Visitor Centre tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 1 Oslo Visitor Centre tours on Tripadvisor


Restaurants near Oslo Visitor Centre: View all restaurants near Oslo Visitor Centre on Tripadvisor