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Arctic Guide Service Tours
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Traveller Overview
  • Excellent76%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible3%
Travellers talk about
About
You find us at three locations in Northern Norway - Lofoten, Tromsø and North Cape. We offer tours in a wide range of languages and help you arrange customized tours according to your wishes and preferences.
Suggested duration: < 1 hour
Contact
Bankgata 1, Tromso 9008, Norway
Website
+47 922 07 901
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Reviews (561)
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LanguageEnglish
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All reviews northern lights chase hot chocolate and cookies camera settings take pictures clear skies weather conditions finnish border student discount different locations other companies bus tour solar activity knowledgeable guides awesome night low activity nothern lights warm up
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1 - 10 of 403 reviews
Reviewed 2 weeks ago via mobile

Fantastic experience with our fantastic guide Nao! Excellent company and excellent tour. Thoroughly recommended.

Date of experience: November 2018
Thank hicks64
Reviewed 2 weeks ago via mobile

29 Nov 18 - weather conditions really challenging Whilst our chances were less than 10% we did at least get to see a weak showing through the camera lens. That was only through the determined efforts of the guide and especially the driver. Driving out...More

Date of experience: November 2018
Thank dandtwright
Reviewed 2 weeks ago

After going in 2012 with this company (see review from that time), I returned with my wife for another trip, hoping to see the lights but as always nothing is guaranteed, that's nature. On the first night the weather was against us but we went...More

Date of experience: November 2018
Thank DomField
ArcticGuideService, Sales and booking coordinator at Arctic Guide Service Tours, responded to this reviewResponded 2 weeks ago

Thank you so much for the 5-stars, Dom! We appreciate you joining us on tour again, and happy to hear that you had a good experience. As you know the weather can be quite challenging, so patience is key when it comes to chasing the...More

Reviewed 4 weeks ago via mobile

Many thanks for a great tour. Top guide Sergei who helped us are the Araura. Recommended. For start to finish it was very professional and with hot drinks and cookies an added bonus.

Date of experience: November 2018
Thank steve54carter
ArcticGuideService, Sales and booking coordinator at Arctic Guide Service Tours, responded to this reviewResponded 2 weeks ago

Thank you for joining us on tour, Steve! Happy to hear that you had a good experience on our northern lights chase, and that you got to experience the magical lights. Your kind words and rating are really appreciated!

Reviewed 4 weeks ago

Hans Christian Andersen wrote "To Travel is to Live”, and my wife and I have travelled extensively throughout our working life. We decided that the Northern Lights were what we would like to experience since we live in Copenhagen. So we took the trip on...More

Date of experience: November 2018
1  Thank Road10374048729
ArcticGuideService, Sales and booking coordinator at Arctic Guide Service Tours, responded to this reviewResponded 4 weeks ago

Thank you so much for this great 5-star review! We are glad that you got the experience the magical lights on tour with us. Lady Aurora really put up a show for you guys on the 10th. Thank you for joining our northern lights tour,...More

Reviewed 11 November 2018

We have done two Northern Lights tours in Tromso within a few days. This tour - our second - was SO MUCH better (and 370 NOK cheaper!) than the first. Our super-friendly guide Sergi was incredibly well-informed and gave us so much fascinating, insightful information...More

Date of experience: November 2018
Thank dom504321
ArcticGuideService, Sales and Booking Assistant at Arctic Guide Service Tours, responded to this reviewResponded 4 weeks ago

Thank you very much for your kind words and recommendation! :) We are happy to hear that the beautiful aurora put up a show for you and that you had such a great time with our tour guide Sergi. :) You are welcome to join...More

Reviewed 9 November 2018 via mobile

We did the trip two days in a row nov 2nd and nov 3rd although on the first day we were warned there was very low activity from the sun and it was cloudy. So the first day we didn’t see the northern lights. It...More

Date of experience: November 2018
Thank Vanessa380
ArcticGuideService, Booking & Sales Assistant at Arctic Guide Service Tours, responded to this reviewResponded 10 November 2018

Dear Vanessa, we would like to sincerely apologize for the quality of the pictures from the 3rd of November. Unfortunately, the lens that was used that day had a fault, which caused this unsatisfactory result. It goes without saying, that we have immediatley removed this...More

Reviewed 8 November 2018

It's been an amazing experience. The guide Nao was super nice explained us interesting things about Tromso and Northern Lights. We were only 9 people and was quite good being just us. He chose two places and both of them surprised us, one more than...More

Date of experience: November 2018
Thank Candela F
ArcticGuideService, Sales and booking coordinator at Arctic Guide Service Tours, responded to this reviewResponded 4 weeks ago

Thank you so much for this 5-star review, Candela! Whats makes chasing the northern lights so exciting is that we never know when or where the lights will appear. We always to our best to find the right place for the best possible chance of...More

Reviewed 27 September 2018

Arctic Guide Service have guide all over in Lofoten and you can get fantastisk Guide for Hiking, Hiking in the mount's, Driving guide. The driving guide are also Pro. Photographer and will go into they best places in Lofoten. Depending how long you have book...More

Date of experience: September 2018
Thank oddpetterj
Reviewed 3 June 2018

Awesome aurora trip, multiple spots for chasing aurora shows, good office location, sufficient amount of time to capture photos, helpful and knowledgeable guides, fun and awesome night!

Date of experience: December 2017
Thank Lilliannn01
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Questions & Answers
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AndreaS1694
20 February 2018|
Answer
Response from Simone090681 | Property representative |
At the end of March there is still enough darkess, there is therefore still chance to see northern lights! The rest depends on clear sky and activity that nobody is able to predict with such an advance. We we make forecast... More
1
Vote
StockportNeil
20 September 2017|
Answer
Response from Simone090681 | Property representative |
When we make a forecast, we only talk about tonight and tomorrow. Anything that we say about the day after tomorrow is more a guess than a real serious forecast. It is therefore very difficult to estimate right now, how the... More
2
Votes
332shirinl
12 September 2017|
AnswerShow all 2 answers
Response from Simone090681 | Property representative |
Potentially, in Northern Norway, you can always see Northern Lights as long as you have these 3 basic conditions: 1. Darkness - Never really a problem from mid-September to late March 2. Clear Sky - Not predictable unless... More
1
Vote