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What's On

Closes in 12 min: 8:30 AM - 10:00 PM
Open today: 8:30 AM - 10:00 PM
Review Highlights
Great help

The front desk girl helped us on how and when to drive to see the northern lights by ourselves. She... read more

Reviewed 1 week ago
Nathara I
,
Rio de Janeiro, Rio de Janeiro, Brazil
Above and beyond

Great staff, patient and helpful, speak excellent English. Happy to give advice and call tour... read more

Reviewed 1 week ago
Willhamm
,
Darwin, Australia
via mobile
Read all 173 reviews
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Traveller Overview
  • Excellent85%
  • Very good8%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“northern lights”(17 reviews)
“book trips”(2 reviews)
About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
Closes in 12 min
Hours Today: 8:30 AM - 10:00 PM
See all hours
Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
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Reviews (173)
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1 - 10 of 149 reviews
Reviewed 1 week ago

The front desk girl helped us on how and when to drive to see the northern lights by ourselves. She didn't try to make us take the tours, she said that we could but if we wanted we could go driving and gave us all...More

Date of experience: December 2018
Thank Nathara I
Reviewed 1 week ago via mobile

Great staff, patient and helpful, speak excellent English. Happy to give advice and call tour companies for extra info. Would definitely recommend the place. Special appreciation to Sirry and Berglind who both took the trouble to ensure we got the most suitable tour for us....More

Date of experience: December 2018
Thank Willhamm
Reviewed 3 weeks ago via mobile

Sirry was brilliant,she gave us time and attention. She listened to what we wanted to do and worked out the most cost effective way----hire a car. Just beware Iceland's roads are not for the faint hearted. Not alot of day light in Nov and roads...More

Date of experience: November 2018
Thank isla355
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 1 week ago

Hæ, Indeed we do not have a lot of daylight in the winter, but enough to travel around and see the sights. So far it has been very mild winter with regards to snow and ice on the roads. Tourists with or without experience should...More

Reviewed 3 weeks ago via mobile

This place is great. Huge shout out to Staci who spent time and effort is helping us plan out our time in Iceland. She gave us great recommendations and made the arrangements for us so we had to do very little.More

Date of experience: November 2018
Thank 524shibanim
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 3 weeks ago

Hæ, Thank you for your kind words and we will be sure to pass them on to Staci next time she is working. Tonight she is checking out a Northern Lights tour. I trust you had an enjoyable holiday here in Iceland and please be...More

Reviewed 3 weeks ago via mobile

Really helpful staff, especially the amazing Sirry, who took so much time and effort to help us work out the best deals on tours to fit our budget to our desired experiences. Helped to find the best car hire deals, compare prices on different tour...More

Date of experience: November 2018
Thank Idowu Temi O
Reviewed 5 weeks ago

Very helpful staff that helped recommend snowmobiling tour in South coast. We loved our experience - highlight of the trip! Also visited fantastic waterfalls on the drive there. Thank you again for the tips!More

Date of experience: November 2018
Thank Quest110887
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 3 weeks ago

Hæ, Great to learn you enjoyed your trip and the snowmobiles. It is a brilliant way to get out there and up on the glaciers. Basically a big kids toy that has stop-start and go, though we do insist you have a drivers licence. Too...More

Reviewed 13 November 2018

I just returned home from a visit to Iceland. We all know there is barely enough time to fit in all the things you want to see on a visit to another country. So when the information on the Walking Tour of Reykjavik voucher we...More

Date of experience: November 2018
Thank mary jo k
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 3 weeks ago

Dear Mary, I remember you very well. :) It was a pleasure to be able to help you. Please do contact us directly when you are at the planning stage of your next trip to Iceland. Regards, Ewan

Reviewed 5 November 2018

We didn't book a Northern Lights tour before our trip because we wanted to wait and see the forcast while we were there. We stopped into one of the What's On locations and they were incredibly helpful and got us set up to go on...More

Date of experience: October 2018
Thank Ashley C
downtown_Reykjavik, Manager at What's On, responded to this reviewResponded 3 weeks ago

Dear Ashley, We are very glad you got to see the Northern Lights and obviously had a great time in Iceland. Brilliant that we could be a part of it. Regards, Ewan

Reviewed 6 October 2018

The agents at What’s On (thank you Bergilde) were very professional and not pushy at all. They assisted us with the planning of a great one week stay in fantastic Iceland. Highly recommended. Great for people like us who like to travel last minute and...More

Date of experience: October 2018
Thank goossensjacq
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 6 October 2018

Hæ, Thank you very much for your review, I shall pass on your comments to Berglind. We love people who book last minute as it works for everyone .......a clean slate to work with and also we can plan based on current weather, Northern Lights...More

Reviewed 19 September 2018

We purchased our flights to Iceland 48 hours prior to departure without a single tour or restaurant reservation. That said, we were incredibly fortunate to immediately stumble into the Whats On shop in the center of town. Ewan and his team are amazing, the energy...More

Date of experience: September 2018
1  Thank Chris F
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 6 October 2018

Dear Chris, It was indeed a pleasure to meet you both and help you guys with your trip to Iceland. There are way too many options for a man, his wife and his AMEX card in Reykjavík and the Icelandic nature! :) To keep it...More

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Questions & Answers
Ask a question
Linda S
25 October 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
0
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gpsjulie
23 May 2017|
AnswerShow all 2 answers
Response from downtown_Reykjavik | Property representative |
Hi, I am certain that it is only when flying from certain countries that there is a ban in place. US and Iceland are exempt. As you are flying from the US to Iceland and back you are fine. I recommend you take it as hand... More
1
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