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Tourist Center Lucca

Piazzale Bettino Ricasoli 203, 55100, Lucca, Italy
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Review Highlights
Beautiful place to visit

The tourist centre is located just over the road from the train station. The staff were extremely... read more

Reviewed 2 weeks ago
yetu23
,
London, United Kingdom
Best family time!

Had such an enjoyable time in LUCCA!! Rode our bikes around the Ramparts, our whole family of 6... read more

Reviewed 17 January 2018
6cruisers
,
Otterberg, Germany
Read all 326 reviews
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Rent bike, left luggage, souvenir, noleggio biciclette, deposito bagagli
  • Excellent80%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible1%
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Closed Now
Hours
Hours Today: 9:30 AM - 7:00 PM
LOCATION
Piazzale Bettino Ricasoli 203, 55100, Lucca, Italy

Similar Things to Do in Lucca

Write a ReviewReviews (326)
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All reviews
"train station"
in 43 reviews
"luggage storage"
in 7 reviews
"left luggage service"
in 4 reviews
"rented bikes"
in 15 reviews
"convenient place"
in 3 reviews
"three hours"
in 6 reviews
"day trip"
in 11 reviews
"per hour"
in 3 reviews
"old city"
in 6 reviews
"highlight of our trip"
in 4 reviews
"gelato"
in 3 reviews
"hire"
in 19 reviews
"town"
in 30 reviews
"handlebar"
in 9 reviews
"walls"
in 52 reviews
"cycling"
in 17 reviews
"tandem"
in 6 reviews
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1 - 10 of 205 reviews

Reviewed 2 weeks ago

The tourist centre is located just over the road from the train station. The staff were extremely helpful. We hired the Surrey...didn’t get very far with it as we were involved in an incident and we had to contact the manager of the centre -...More

Thank yetu23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Had such an enjoyable time in LUCCA!! Rode our bikes around the Ramparts, our whole family of 6 enjoyed it, even the teenagers! Wish we had more time in the village, it was so quaint and unique.

Thank 6cruisers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2017

The tourist center is conveniently located at the train station and was very easy & effortless to rent a bike. All I had to provide was my American drivers license and off we went! It was very affordable and is THE best way to tour...More

Thank amorter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 5 November 2017

Lucca was not what I had expected, old narrow cobblestone streets, nice little restaurants with excellent local flavors. but unfortunately the only thing I would remember about Lucca is the driving violation Ticket I received in the mail few month later for driving in an...More

Thank lightreflections
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017 via mobile

my husband and I stored our luggage here for 10 dollars for 2 bags. It said they closed at 5pm, we arrived at train station around 4:15 to find the luggage storage locked and the man who took out luggage nowhere to be found. Our...More

Thank Shawna2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 1 November 2017

Good morning, I'm sorry for your bad experience, but we aren't the left luggage store that is inside the train station, where you left your bags. We are thet left luggage outside the train station. So, we're asking you nicely to remove the review from...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017

We came upon this tourist centre at the end of our day in Lucca. If only we had turned left instead of right! Toilets info and bike hire. All we would have needed. Cycling would have been good for the walls instead of walking. We...More

Thank maizedaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

I was extremely,y disappointed with the service in the centre. The young man behind the counter offered no help when enquiring what we could do in Lucca. He just shrugged his shoulders and carried on the computer.More

Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 19 September 2017

Good morning Mrs. Susan. I am sorry that you're unsatified with our service , First off i wanted to tell you that we are not the tourist information , so if you need information you have to go there. Anyway I don't remember who you...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

My partner and I used the baggage lockers at tourist centre for four days while we hiked the Cinque Terre. Our bags were kept safe, no issues whatsoever. Friendly service on drop off and pick up. Would definitely recommend.

Thank Tania R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 19 September 2017

Hello mrs. Tania, Thank you for your beautiful rewiew , Hope to see you next time Jonathan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

We rented a tandem bicycle for a morning exploring Lucca. We cycled around the walls, where one can enjoy great views over the city and we also tried our hand at cycling in the streets of this medieval city, braving it like the locals. The...More

Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 19 September 2017

Good morning mr George. Thank you for your beautiful rewiew , Hope to see you next time Jonathan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2017 via mobile

Great little place with incredibly helpful staff (they helped us change our lunch reservation as the staff in the restaurant we were calling didn't speak English). Great bikes, loads to choose from. Easy to park nearby. Cycling round Lucca was a highlight of our trip.

Thank Alice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 19 September 2017

Good afternoon Thank you for your wonderful rewiew, Hope to see you next year or soon! Jonathan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Alexander12347
23 February 2018|
Answer
Response from lightreflections | Reviewed this property |
I actually did not take the guided tour, I used TA top 10 recommended things to do and see and did my own research about each. Then at my leisure using google maps with walking directions, I just walked through all of them... More
1
Vote
travelexpert_abc
6 October 2017|
AnswerShow all 3 answers
Response from Touristcenter L | Property representative |
Good morning, I hope so. Regards Jonathan
0
Votes
Google Translation
Yael F
20 April 2017|
Answer
Response from Touristcenter L | Property representative |
Yes we have many bikes for kids and we also have a couple of Tow-bar bikes or bikes with child seats (behind and in the front). Best regards, Tourist Center Lucca
1
Vote
Google Translation
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