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Tourist Center Lucca

Closed Now: 9:30 AM - 6:00 PM
Open today: 9:30 AM - 6:00 PM
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Traveller Overview
  • Excellent80%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(42 reviews)
“bike rental”(14 reviews)
About
Rent bike, left luggage, souvenir, noleggio biciclette, deposito bagagli siamo chiusi per ferie dal 11/12/2017 al 26/12/2017
Closed Now
Hours Today: 9:30 AM - 6:00 PM
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Contact
Piazzale Bettino Ricasoli 203, 55100, Lucca, Italy
Website
+39 338 821 3952
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Ways to Experience Tourist Center Lucca
from US$68.00
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from US$17.30
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Reviews (342)
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All reviews train station luggage storage bike rental convenient place per hour old city highlight of our trip gelato hire town handlebar walls cycling tandem mounted ramparts info
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1 - 10 of 215 reviews
Reviewed 1 week ago

We rented e-bikes for a very reasonable rate. Jonathan was very quick to respond to emails and even without any deposit, he showed up on a day they were closed just to get us the bikes we inquired about. How is that for amazing service!!!

Date of experience: November 2018
Thank DannyATours
Reviewed 21 September 2018 via mobile

We ordered a Surrey bike for 3 hours at 20 euros. This fitted two of us and the child seats were a handy place to put our bags! The staff were friendly and gave us advice before setting out. We first cycled round the wall...More

Date of experience: September 2018
Thank Lovely_Bex
Reviewed 22 August 2018

We had a great experience with this company. We rented two electric bikes and the assistance was very helpful in switching the original bike and fixing the second one to adjust to my short hight. It was a great afternoon. Thank you so much from...More

Date of experience: August 2018
Thank rosy l
Reviewed 11 August 2018 via mobile

We rented three bikes for the afternoon as well as stored our luggage at this nice place. It's close to the train station. The bikes are of good quality and the prices are reasonable.

Thank Janet T
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 11 August 2018

Good morning, Thanks a lot for your amazing review!! Hope to see you again! Jonathan

Reviewed 5 August 2018

We reserved two bikes ahead of time for our visit to Lucca in July. When we arrived (there was public parking nearby) our bikes were ready for us along with a map of various routes to take around city. Customer service was great. Highly recommend...More

Date of experience: July 2018
Thank bufftjo
Touristcenter L, Direttore at Tourist Center Lucca, responded to this reviewResponded 5 August 2018

Thank you so much for your feedback!! We hope to see you soon in Lucca!! Best regards

Reviewed 1 August 2018 via mobile

We arrived in the shop and met a super nice guy and we were introduced to his super sweet two year old daughter. He helped us pick the right bikes for our ride. The check-in/check-out process was super easy. Their rental prices are very reasonable....More

Date of experience: July 2018
Thank Harry T
Touristcenter L, Direttore at Tourist Center Lucca, responded to this reviewResponded 5 August 2018

Thank you so much for your wonderful review! we hope to see you soon in Lucca with all his family.

Reviewed 20 July 2018

We rented 3 bikes to ride the Via Francigena from Lucca South to Viterbo. We are not accomplished cyclists and there were a lot of variables. Tourist Center Lucca really helped us and really came through when we needed them. We broke a deraileur on...More

Date of experience: May 2018
Thank Camer001
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 20 July 2018

Good afternoon, We are very glad to hear you appreciated the service. We hope to see you again! Best regards.

Reviewed 10 July 2018 via mobile

Highly recommend to hire bikes from here and enjoy the surrounding area. Great value and very friendly helpful staff. Have been before and will definitely use again!More

Date of experience: June 2018
Thank BurgessJ
Touristcenter L, Responsabile reception at Tourist Center Lucca, responded to this reviewResponded 20 July 2018
Google Translation

Buonasera, La ringrazio per la sua bellissima recensione!!! Apprezziamo che siete rimasti felici dai nostri servizi e speriamo di rivedervi...More

Reviewed 2 July 2018

The tourist center in Lucca is really what such a place should be - friendly people that help you a lot and answer all your questions. Me an my wife had a flight a bit late from Pisa so we were wondering about the best...More

Date of experience: May 2018
1  Thank Hristo P
Reviewed 27 June 2018

We only had one day and night in Lucca so being able to leave our bags at the Tourist Center was a huge help. Right near the train station, very helpful and quick service.

Review collected in partnership with Hilton Garden Inn
Date of experience: June 2018
Thank Kevin W
Touristcenter L, Responsabile relazioni pubbliche at Tourist Center Lucca, responded to this reviewResponded 29 June 2018

Thank you for your good review , hope to see you again! Regards Jonathan

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Questions & Answers
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Jenine H
26 April 2018|
Answer
Response from lightreflections | Reviewed this property |
Not sure about taxi but you could take an Uber for 38 euros or the E16 bus from Piazzale Verdi to Via Provinciale 6
0
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Alexander12347
23 February 2018|
Answer
Response from lightreflections | Reviewed this property |
I actually did not take the guided tour, I used TA top 10 recommended things to do and see and did my own research about each. Then at my leisure using google maps with walking directions, I just walked through all of them... More
1
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travelexpert_abc
6 October 2017|
AnswerShow all 3 answers
Response from Touristcenter L | Property representative |
Good morning, I hope so. Regards Jonathan
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