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CityBySee

Open today: 9:00 AM - 10:00 PM
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Traveller Overview
  • Excellent60%
  • Very good15%
  • Average6%
  • Poor4%
  • Terrible15%
Travellers talk about
“hop on hop”(3 reviews)
“day ticket”(2 reviews)
“castelmola”(6 reviews)
About
The CityBySee is a tourist service with Open Top Bus which organizes daily tours in the major points of interest, the system "Get On Get Off" ows you to visit them with care.All tours offer a comment with multilingual electronic system.Every city is...more
Open Now
Hours Today: 9:00 AM - 10:00 PM
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Suggested duration: More than 3 hours
Contact
Via Luigi Pirandello 1 | Porta Messina, 98039, Taormina, Sicily, Italy
Website
+39 334 765 4168
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Ways to Experience CityBySee
from US$104.70
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from US$41.20
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from US$41.20
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from US$64.70
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Reviews (279)
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All reviews hop on hop day ticket castelmola florentina towns driver tours
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1 - 10 of 162 reviews
Reviewed 1 week ago via mobile

We booked a trip to Etna and they told us that you should have good trekking equinpment if you want to go up to 3000m. So jeans and sneakers aren't good enough...so we ended up to book a etna Basic trip, because they recommend that...More

Thank Piipamaria
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 6 days ago

Dear Piipamaria, we are very sorry for your bad experience but the tour mentionned is not our Etna 3000m and Gole Alcanatara. Our tour departs at 7:35am (depending on the pick up point) and arrives at Piano Provenzana Station (on the northen side of Etna)...More

Reviewed 1 week ago via mobile

We had wonderful tours over two days. Leonard was exceptionally helpful and friendly and a delight to deal with. Please pass on our thanks for the wonderful service. Would recommend this to anyone. Jackie and Brad. Beautiful Sicily

Thank jackielouise1
maicorgroup, Responsabile relazioni pubbliche at CityBySee, responded to this reviewResponded 1 week ago

Dear jackielouise1, Thank you for choosing our CityBySee service. Look forwards to see you again next time to do another tour with us!

Reviewed 1 week ago via mobile

Do NOT use this business. They just sell, sell, tickets and don’t care if busses pass you by at stops because they are too full to pick you up. We waited 3 hours 50 minutes to get a bus that had room for 4 of...More

Thank Adventure814217
maicorgroup, Responsabile relazioni pubbliche at CityBySee, responded to this reviewResponded 1 week ago

Dear Adventure814217, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. We really have more than a CityBySee bus during the day which run every hour, respecting our time-table. So...More

Reviewed 2 weeks ago via mobile

Disastrous. Worst day of our four week holiday thanks to this crowd. €35 for a so-called 48 hour hop-on hop-off but try actually getting on a bus! Many people battling for few seats on few buses meaning many missed out and had to wait an...More

1  Thank agarda2018
Reviewed 2 weeks ago via mobile

Cost us €20 each to go to Castel Mola but when we wanted to return we arrived for the bus to find it full. We world have had to wait another 1 hour 40 minutes for the next one but we decided to catch the...More

Thank Jillyone
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 2 weeks ago

Dear Jillyone, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. We really have more than a CityBySee bus during the day which run every hour, respecting our time-table. So...More

Reviewed 3 weeks ago via mobile

Bad company, there’s not enough buses so you need to wait 2 hours or more for a place in the bus. We pay money toa place and couldn’t go there because lack of buses. Don’t buy a ticket.More

Thank chenndor
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 2 weeks ago

Dear chenndor, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. We really have more than a bus which run every hour, respecting our time-table, and for all day. We...More

Reviewed 3 weeks ago

My family and I visited Sicily and we toured several places using CityBySee open bus tours. We visited Taormina, and isola bella by boat, the godfather tour of Savoca and it was all beautiful and flawless. The representatives we dealt with were warm and friendly...More

Thank SalM305
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 2 weeks ago

Dear SalM305, Thank you for choosing our CityBySee service to visit many of our beautiful places. We enjoyed having you on board and look forward to see you again in the near future.

Reviewed 4 weeks ago via mobile

Nothing good to say about this service- total rip-off- buses always full and long waits - avoid! We missed getting on a number of buses and ended up having to take a taxiMore

Thank fred5869
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 2 weeks ago

Dear fred5869, We are very sorry for your bad experience but the tour mentionned is not our CityBySee service: you are confusing us with another company. During the day you can find more than a CityBySee bus which runs every hour, respecting our time-table. So...More

Reviewed 5 weeks ago

We booked it from the agency in Taormina (200 meters to the right from the cable car). The guide was very professional, she explained anything in italian and english, not just about the movie. Savoca and Castelmola are some small towns in beautiful places, with...More

1  Thank MExit89
maicorgroup, Responsabile relazioni con la clientela at CityBySee, responded to this reviewResponded 4 weeks ago

Dear MExit89, We enjoyed having you on board of our CityBySee tourist service. We hope to see you soon for another interesting tour with us.

Reviewed 15 August 2018 via mobile

We wanted to see Etna and wanted a boat trip so we were recommended the 40€ ticket - bus for 2 days (which could bring us to boat) and a boat trip which would include seeing Mt Etna. Stupidly, we only checked trip advisor when...More

Thank D L
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Questions & Answers
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emmamcg_21
19 October 2016|
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Response from emmamcg_21 | Reviewed this property |
Still hasn't been answered, still no refund.
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