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Pancho Tours

Open Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
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Traveller Overview
  • Excellent64%
  • Very good12%
  • Average6%
  • Poor6%
  • Terrible12%
31 Mar 2018
“Tour of Royal Palace, Madrid”
19 Sep 2018
“Excellent guide”
Pancho Tours is since 2009 the top company organizing guided tours in Madrid. We will show you every corner of the most beautiful city in the world on a pleasant and fun walk through its streets, neighborhoods and monuments. An imaginary trip over...more
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Hours Today: 10:00 AM - 10:00 PM
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Suggested duration: 2-3 hours
Plaza Mayor, 28012 Madrid, Spain
+34 664 64 29 04
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Reviews (30)
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1 - 10 of 17 reviews
Reviewed 1 week ago via mobile

I didn’t realize this was a bilingual tour. Most of the other tours had separate English and Spanish tours. I felt bad for the tour guide having to say everything twice in both languages. Worth being able to skip the line but I wouldn’t do...More

Thank J1360ORkristenk
Reviewed 4 weeks ago

This is still a living and working royal palace. It is one of the few where the royal family still occupies the site. The structure itself if very impressive, but they also do a great job of offering decorative rooms, and royal items for you...More

Date of experience: November 2018
Thank tsl1b
Reviewed 20 September 2018

When you plan to go to visit the Royal Palace here book with Pancho tours.Really excellent guide,really well organised and very knowledgable...just what you need.

Date of experience: July 2018
Thank jeff c
PanchoTours-2, Public Relations Manager at Pancho Tours, responded to this reviewResponded 21 September 2018

That is wonderful to hear, thank you for joining Pancho Tours!

Reviewed 21 August 2018 via mobile

We booked the palace tour after reading ab the long lines. It was totally worth it we were fortunate to be in a small group. Our tour guide Beatrice was amazing. So knowledgeable and passionate ab her job. It showed how much she likes what...More

Date of experience: August 2018
Thank shan1203
PanchoTours-2, Director de Relaciones Públicas at Pancho Tours, responded to this reviewResponded 17 September 2018

Beatrice will love to hear that, thank you so much for the review!

Reviewed 2 August 2018

Can be hot in the summer, bring water. They don't let you take pictures of the ?Sabatini rooms. Would not recommend human guided tour, seems audio guided tour is cheaper and covers the same material.

Date of experience: July 2018
3  Thank khaliljaan
Reviewed 25 May 2018 via mobile

This was a goods tour to go on. It was short 1.5-2hrs. However I think it would be best to do this as a package deal. Like the palace and a museum or a discounted ticket. Definitely worth skipping the line for. They don't tell...More

Thank Sydster13
Reviewed 2 May 2018

exceptional tour led by knowledgable pablo do not miss this if you go to Madrid...supurb tour of an amazing palace.

Date of experience: April 2018
3  Thank jeff c
Reviewed 26 April 2018 via mobile

We booked the tour couple of months in advance and were ready for a great experience since we’ve mostly had positive experiences with Viator. This one has made us change our opinion... The tour guide, Barbara, was on time as instructed in our voucher sporting...More

5  Thank vidalarn
Reviewed 17 April 2018

We used Viator to book a tour of the Royal Palace of Madrid. The supplier for this tour was Pancho Tours. We arrived at the meeting point 15 minutes before the tour was supposed to start. Since no tour guide showed up at 11:30 a.m.,...More

Date of experience: March 2018
3  Thank 479naran
Reviewed 1 April 2018 via mobile

Previously never sure about guided tours, but this changed my mind. Extremely knowledgeable guide (Catherine - sorry if I’ve got the name a bit wrong or mis-spelled), who kept us fully informed and entertained in both Spanish and English. The Palace is vast and although...More

Date of experience: March 2018
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Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
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