We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 10:00 AM - 10:00 PM
Book In Advance
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
All photos (14)
Full view
Traveller Overview
  • Excellent56%
  • Very good15%
  • Average7%
  • Poor7%
  • Terrible15%
31 Mar 2018
“Tour of Royal Palace, Madrid”
11 Dec 2016
“Caoi (Irish guide) really good”
Pancho Tours is since 2009 the top company organizing guided tours in Madrid. We will show you every corner of the most beautiful city in the world on a pleasant and fun walk through its streets, neighborhoods and monuments. An imaginary trip over...more
Closed Now
Hours Today: 10:00 AM - 10:00 PM
See all hours
Suggested duration: 2-3 hours
Plaza Mayor, 28012 Madrid, Spain
+34 664 64 29 04
Reviews (22)
Filter reviews
13 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
1 - 10 of 13 reviews
Reviewed 2 weeks ago

Can be hot in the summer, bring water. They don't let you take pictures of the ?Sabatini rooms. Would not recommend human guided tour, seems audio guided tour is cheaper and covers the same material.

Thank khaliljaan
Reviewed 25 May 2018 via mobile

This was a goods tour to go on. It was short 1.5-2hrs. However I think it would be best to do this as a package deal. Like the palace and a museum or a discounted ticket. Definitely worth skipping the line for. They don't tell...More

Thank Sydster13
Reviewed 2 May 2018

exceptional tour led by knowledgable pablo do not miss this if you go to Madrid...supurb tour of an amazing palace.

1  Thank jeff c
Reviewed 26 April 2018 via mobile

We booked the tour couple of months in advance and were ready for a great experience since we’ve mostly had positive experiences with Viator. This one has made us change our opinion... The tour guide, Barbara, was on time as instructed in our voucher sporting...More

4  Thank vidalarn
Reviewed 17 April 2018

We used Viator to book a tour of the Royal Palace of Madrid. The supplier for this tour was Pancho Tours. We arrived at the meeting point 15 minutes before the tour was supposed to start. Since no tour guide showed up at 11:30 a.m.,...More

3  Thank 479naran
Reviewed 1 April 2018 via mobile

Previously never sure about guided tours, but this changed my mind. Extremely knowledgeable guide (Catherine - sorry if I’ve got the name a bit wrong or mis-spelled), who kept us fully informed and entertained in both Spanish and English. The Palace is vast and although...More

Reviewed 3 February 2018

We were happy with the visit and tour. The Palace is beautiful and it was quite interesting and nice to hear the stories about the extravagance of the palace from our guide. Better than a mere walk through the rooms by ourselves.

3  Thank bloretravelbug
Reviewed 26 October 2017

We visited in October 2017, and took the free Madrid city tour. Our guide, Cristina, was very knowledgeable about Spanish history and gave us a great overview of Madrid's development. Highly recommended!

1  Thank bacardiandlime
PanchoTours-2, Director de Relaciones con Clientes at Pancho Tours, responded to this reviewResponded 7 November 2017

Hi! Thanks a lot for your great review. It is great to see that you enjoyed the tour with our City Lover Cristina! We hope to see you again soon at our tours! Kind regards, Pancho Tours Team

Reviewed 19 December 2016

We did the free tour in Madrid and we loved it! The guide told us very interesting things and the time flew buy! Loved it, totally recommend it!

1  Thank Filipa R
Reviewed 11 December 2016 via mobile

We chose the historical tour in english because the spanish was too crowded. And was a good idea. Caoi knows the subject and is funny, friendly...

Thank Jose C
View more reviews
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
Questions & Answers
Get quick answers from Pancho Tours staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines