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Cruesa

Plaza de San Pedro, n 1, 07012 Palma de Mallorca, Majorca, Spain
+34 971 28 28 21
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Review Highlights
Avoid at all costs!!!

Dangerously faulty equipment. They took no responsibility for it and charged us for major repairs... read more

Reviewed 6 June 2017
karynhelen
,
Fairfield, California
via mobile
Yuriy

Very bed experience with that company. If you get problems with the yacht you wouldn't get any help... read more

Reviewed 17 June 2016
2505931
,
St. Petersburg, Russia
via mobile
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Overview
  • Excellent45%
  • Very good11%
  • Average11%
  • Poor11%
  • Terrible22%
6 Jun 2017
“Avoid at all costs!!!”
16 Jun 2016
“Yuriy”
LOCATION
Plaza de San Pedro, n 1, 07012 Palma de Mallorca, Majorca, Spain
CONTACT
Website
+34 971 28 28 21

Similar Things to Do in Palma de Mallorca

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Reviewed 6 June 2017 via mobile

Dangerously faulty equipment. They took no responsibility for it and charged us for major repairs that were not our fault or avoidable. Horrible customer service, dishonest. Bad bad bad!!! Stay away!!!!More

2  Thank karynhelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2017

Hello, thanks for your opinion. Thank you for inform about the things were broken without have been broken by you. The boat for sure was delivery in good conditions, we always make a techical check in thay youi have to sign and if something it's...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2016 via mobile

Very bed experience with that company. If you get problems with the yacht you wouldn't get any help or assistance by solving problems. Totally non professional. Avoid them if you want enjoy your vacation.More

3  Thank 2,505,931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2017

Hello Yuriy. Thanks for your opinion. Thank you for inform about the problems you had in order to give you a reply. I think you are the client who took the Lagoon 400S2 leaving the boat without any person on board. The boat was stranded...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2015

The company accused us of damaging a piece of equipment on board the yacht. We reported a faulty autopilot at the start of the week's yacht charter. The mechanic came to fix it and couldn't, so we agreed that we would switch it off. When...More

1  Thank cfeb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2017

Thank you for your opinion. We never make a charge if the breakage is not responsibility of the client.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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