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  • Excellent50%
  • Very good10%
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  • Terrible20%
2 weeks ago
“One week on a Hanse 505 - great team at Cruesa”
6 Jun 2017
“Avoid at all costs!!!”
Cruesa is family Yach Charter company dedicated to the sale, management and yacht charter since 1979.
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Hours Today: 9:00 AM - 5:00 PM
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Av. d'Antoni Maura, 18 | Entresuelo, 07012 Palma de Mallorca, Majorca, Spain
+34 971 28 28 21
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Reviewed 2 weeks ago

We have spent one week in November 2018 on a Hanse 505. The check-in has been carried out properly and on time. On request, missing kitchen material was delivered without problems before the departure. The yacht was in good condition. During our stay, a slightly...More

Thank Reisende1870
MayaS2114, Propietario at Cruesa, responded to this reviewResponded 2 weeks ago

Thank you very much for your feedback. It's always very nice to hear that our clients are happy and have enjoyed their holidays on board. It's a hard work from the beginning until the end and depends also of a lot of factors but we...More

Reviewed 6 June 2017 via mobile

Dangerously faulty equipment. They took no responsibility for it and charged us for major repairs that were not our fault or avoidable. Horrible customer service, dishonest. Bad bad bad!!! Stay away!!!!More

2  Thank karynhelen
Management response:Responded 6 July 2017

Hello, thanks for your opinion. Thank you for inform about the things were broken without have been broken by you. The boat for sure was delivery in good conditions, we always make a techical check in thay youi have to sign and if something it's...More

Reviewed 17 June 2016 via mobile

Very bed experience with that company. If you get problems with the yacht you wouldn't get any help or assistance by solving problems. Totally non professional. Avoid them if you want enjoy your vacation.More

3  Thank 2,505,931
Management response:Responded 6 July 2017

Hello Yuriy. Thanks for your opinion. Thank you for inform about the problems you had in order to give you a reply. I think you are the client who took the Lagoon 400S2 leaving the boat without any person on board. The boat was stranded...More

Reviewed 19 September 2015

The company accused us of damaging a piece of equipment on board the yacht. We reported a faulty autopilot at the start of the week's yacht charter. The mechanic came to fix it and couldn't, so we agreed that we would switch it off. When...More

1  Thank cfeb123
Management response:Responded 6 July 2017

Thank you for your opinion. We never make a charge if the breakage is not responsibility of the client.

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