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Granada City Tour

#92 of 116 Tours in Granada
Closed Now: 9:30 AM - 11:00 PM
Open today: 9:30 AM - 11:00 PM
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Granada City Tour
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Traveller Overview
  • Excellent18%
  • Very good22%
  • Average15%
  • Poor14%
  • Terrible31%
Travellers talk about
“extra euro”(6 reviews)
“open sides”(2 reviews)
“audio quality”(2 reviews)
About
Granada City Tour is the 'Hop on & Hop off' service of this magical Spanish city. Our service offers you a unique experience in Granada on board our train built specially for taking you to the narrow and characteristic streets of this city. You can...more
Closed Now
Hours Today: 9:30 AM - 11:00 PM
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Contact
Carrera Darro N0 3 Puerta A, 18010 Granada, Spain
Website
+34 958 22 45 27
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Reviews (472)
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All reviews extra euro open sides audio quality sightseeing buses complete circuit rough ride tight corners hop off train bus cobbled streets your bearings free walking tour albaicin area informative tour alhambra palace main entrance engine
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1 - 10 of 201 reviews
Reviewed 4 days ago via mobile

We always like a good city tour but this was not one of those! The “bus” did not follow the advertised route and was very uncomfortable.

Thank 22Nigel22
Reviewed 5 days ago

Bought a Granada card and decided to use the city tour on our last day as we had a couple of hours to spare. I knew we had to validate the card for use so the previous evening asked a staff member at a stop...More

Thank ChristineP3772
Reviewed 4 weeks ago via mobile

We bought a 2 day ticket however on the second day the tour wasn't running and a basic note was stuck to the sign at the stops. We later found an article mentioning that the company is under investigation over safety issues. Not surprising after...More

1  Thank ChippyBiddy
Roger C, Gerente at Granada City Tour, responded to this reviewResponded 2 weeks ago

Dear client, We are really sorry for the inconveniences. We are looking forward to restoring the service as soon as posible. Please contact our customer service in order to request a refund. Here you are the email: customers-gra@city-tour.com. Hope this bad experience did not spoil...More

Reviewed 5 weeks ago via mobile

People were very upset as no explanation was given and suddenly they stopped the train. You expect some explanation at least.More

Thank Tom V
Roger C, Gerente at Granada City Tour, responded to this reviewResponded 2 weeks ago

Dear Tom, On September 8th one of our trains suffered an incident due to the rough weather. Fortunately, there wasn't any injured and the service could be restored with an alternative route. For the moment our service is not available but we are looking forward...More

Reviewed 5 September 2018

A little expensive. We manged to use the hop on hop off to cover the entire route. Although the frequency is 15 -20 mins or less the train/bus tends to be crowded and full so expect waiting times, Once you do board we enjoyed the...More

Thank Global T
Reviewed 31 August 2018

I hate giving bad reviews and although this is a good way to avoid walking up hills to see the sights we found this train very uncomfortable with hardly any leg space, seats have hardly any padding so you feel every bump and most of...More

Thank Blues79
Reviewed 23 August 2018 via mobile

When I said we should go the train my husband said, "you mean the train where everyone looks miserable all the time?" But I really wanted to find out more about the city. I didn't. Everything was garbage from the moment we bought the ticket....More

Thank jocelynfastner
Roger C, Gerente at Granada City Tour, responded to this reviewResponded 6 September 2018

Dear client, Firstly, we thank you for your time in writing this review. We are sorry if our tourist train service did not meet your expectations. By one hand, our team is totally service oriented and formed by people who aim to share the beauty...More

Reviewed 22 August 2018

I was in line at the Granada City Tour kiosk at stop number three waiting to purchase tickets for the bus with my wife and two daughters. When it was our turn I asked for four two-day tickets and was prompted for $48. I handed...More

3  Thank Victoria C
Roger C, Gerente at Granada City Tour, responded to this reviewResponded 6 September 2018

Dear Victoria, Firstly, we thank you for writing such a detailed review. Unfortunately places with a big concentration of people often have the problem of pickpockets. Although our staff is aware of this situation sometimes it is difficult to detect them. We recommend our clients...More

Reviewed 20 August 2018 via mobile

I had a bad experience with hop on and off driver. We were online for 10 minutes and asked the driver to purchase two tickets for one run of the route to see The city of Granada. We came back from Alhambra palace and did...More

Thank susancns
Roger C, Gerente at Granada City Tour, responded to this reviewResponded 5 September 2018

Dear Susan, Thank you for the time spent in writing this review. Please, we would appreciate you contact us through the contact form available on our official web page in order to explain us what happened with the driver. We would appreciate details in order...More

Reviewed 7 August 2018

We thoroughly enjoyed the hop on /hop off train which takes you on a ground level view of little alleyways and uphill to the Alhambra. We were lucky to travel on Sunday which is definitely not so busy. The staff were calm and friendly and...More

Thank ndhouston
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Questions & Answers
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vinooram
Planning trip to Spain/Portugal in 2017. We should be in Granada for 1.5 days in mid-October. We are seniors and thinking of using the Tourist Train for the 2 days ticket. The FIRST day (and we won't get there until 3-4 pm), we thought we'd walk around the Cathedral and then take the Tourist Train from there to San Nicolas for nighttime view of Alhambra from there and then catch a performance at Jardine Zoraya. Guess the performance gets finished late, so the only way back is taxi to our hotel We want to start our SECOND day in Granada by visiting Alhambra and then Albaicin - get off at Paseo de los Tristes, hop back on and - get off at San Nicolas, - walk around to Placeta San Miguel Bajo, - hop-back on for other sights like Monastery, etc For the SECOND FULL DAY of sightseeing (we leave next day) 1. Is this even practical 2. Can we take bus near our hotel at Calle Alhondiga or Catedral to start with. 3. If so when would the FIRST bus get there 4. Or, to save time in the morning, should we start by taking a taxi to Alhambra and start the 'Tourist Train tour' from there ALL opinions and suggestions welcome
2 December 2016|
AnswerShow all 8 answers
Response from Roger C | Property representative |
Dear Mr., The starting point of our day tour is at Alhambra so if you take the train there you can make the entire route. Granada City Tour trains run every 15-20 minutes and the Alhambra Daytime route lasts 1 hour and 20... More
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