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Frankfurt Tourist Information Romer

Closed Now: 9:30 AM - 5:30 PM
Open today: 9:30 AM - 5:30 PM
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Traveller Overview
  • Excellent29%
  • Very good33%
  • Average24%
  • Poor7%
  • Terrible7%
27 Sep 2018
“Very Helpful ”
25 Mar 2018
“Good info but limited”
The Tourist Information Römer, part of city hall's official tourist board, offers various services like - tourist information - the Frankfurt Card (public transport + discounts) - guided tours - room reservation - souvenirs, brochures, post cards It...more
Closed Now
Hours Today: 9:30 AM - 5:30 PM
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Suggested duration: < 1 hour
Roemerberg 27 | Station concourse Frankfurt trainstation, 60311 Frankfurt, Hesse, Germany
+49 69 21238800
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Reviews (54)
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1 - 10 of 15 reviews
Reviewed 27 September 2018 via mobile

Stopped by this location to obtain local information and tickets. We were able to purchase a museum pass for two days. Since only a few museums are open on Monday, and we brought the ticket on Sunday, we were able to use it in Tuesday...More

Date of experience: September 2018
Thank fredb498
Reviewed 30 April 2018 via mobile

Purchased 2 day train pass on advice to travel to Mainz to get the “many” hop on hop off KD line cruises on the Rhine. After travelling to Mainz and walking to the pier found out only depart 8.30 and 9.30 and around 4 and...More

Date of experience: April 2018
1  Thank SBandSB
Reviewed 25 March 2018 via mobile

They gave us great information on city walks. But we're not informed about local bike rental companies. Very little information about the city.

Date of experience: March 2018
1  Thank Leonard G
Reviewed 10 January 2018

Visited on Friday 13th October. Called in to get a map and asked what there was to see close by. They told me about some must see locations and where they were, very helpful.

Date of experience: October 2017
1  Thank Michael-4551
Reviewed 30 April 2016

The information will be provided by the staff. And it was very good. Because when I need to discover more and more about Frankfurt. I can always go back to ask. The location is at the city center. You will find a lot of souvenirs...More

Date of experience: November 2015
Thank Man on the Move V
Reviewed 23 April 2016

I stopped for a bit of information. Got one bit didn't get the other. It's a tourism information office and a shop selling souvenirs, maps etc.

Date of experience: April 2016
2  Thank percyvakil
Reviewed 14 December 2015 via mobile

The lady that helped us was not very friendly and she didn't like it a lot when we asked for walking tours offered by other companies that they obviously do not partner with.

Date of experience: December 2015
2  Thank cdmnuy
Reviewed 15 October 2015 via mobile

My friend and I are traveling Germany with no real planning. The staff here gave us all the best spots to go see and experience while in Frankfurt.

Date of experience: October 2015
Thank Bassahaulic
Reviewed 26 April 2015

Recently someone told me that the Frankfurt tourist information office is owned by a private company which might explain why the information is so poor, e.g. they only want to sell you something that makes money for the company as oppose to promoting everything the...More

Date of experience: December 2014
5  Thank Bracey123
Reviewed 6 April 2015

Very well located, in the Romer Square, was very convenient. It has a good number of leaflets to read, and also a small shop. However, the lady in the counter was not very helpful and quite unfriendly, and refuse to give us some information about...More

Date of experience: April 2015
4  Thank Jorge B
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