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Has not refunded our payment even though we canceled well in advance.

Our river cruise was stranded downriver from Regensburg due to the drought. We called to cancel... read more

Reviewed 5 September 2018
Daved F
via mobile
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4 Sep 2018
“Has not refunded our payment even though we canceled well in advance. ”
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Reviewed 5 September 2018 via mobile

Our river cruise was stranded downriver from Regensburg due to the drought. We called to cancel and tried to find an alternate pick up spot but they would not accommodate us. We canceled in advance but after three weeks still no refund. Always an excuse.

Thank Daved F
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