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Review Highlights
Very helpful

Freiburg Tourist Information Centre located within the historic walls of the Altes Rathaus (Old... read more

Reviewed 22 August 2018
Lisbon, Portugal
Helpful and informative

As we had very little information on Freiburg, we popped in here. The lady we spoke to spoke... read more

Reviewed 6 August 2018
Sue T T
Leicester, United Kingdom
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  • Excellent41%
  • Very good31%
  • Average18%
  • Poor7%
  • Terrible3%
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Rathausgasse 33, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
+49 761 3881880
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Reviews (130)
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All reviews helpful advice spoke excellent english old town hall black forest public transport altes tickets freiburg queue tours knowledge german
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1 - 10 of 54 reviews
Reviewed 2 weeks ago

We went there to find out if any tours to Triberg available. The lady who attended to us spent over 30 minutes going over various options in the region, travel routes, any issues like cable car being closed in winter etc. Service well beyond expectations.

Date of experience: November 2018
Thank Sabir2013
Reviewed 22 August 2018

Freiburg Tourist Information Centre located within the historic walls of the Altes Rathaus (Old Town Hall)

Date of experience: August 2018
1  Thank Cres
Reviewed 6 August 2018

As we had very little information on Freiburg, we popped in here. The lady we spoke to spoke excellent English and highlighted several places of interest we could visit, marked out the map and was extremely helpful.

Date of experience: July 2018
Thank Sue T T
Reviewed 15 July 2018

The staff were extremely helpful and efficient. They had four desks open answering questions in German, English, French, and Spanish from what we could hear while we were lining up. We informed our guide our plans in Freiburg and Black Forest and he helped us...More

Date of experience: July 2018
Thank chrislioo
Reviewed 30 December 2017

When we travelled europe we didmt have a voice or data plan on our phone and you cant rely on having a gps in the car unless you upgrade. We navigated on wifi zomes amd the helpful advice of tourist offices and maps old school....More

Date of experience: May 2017
Thank chickandbeast
Reviewed 19 October 2017

The tourist information centre in Freiburg do walking tours in English and the one which we went on began at 13:00 . The guide spoke perfect English and took us on a very comprehensive tour of the City including the cathedral. Very well worth the...More

Date of experience: August 2017
Thank JamesDillon1947
Reviewed 30 August 2017

I sent an email query and was pleasantly surprised by a response the next day which more than met my information needs. Very impressive.

Date of experience: August 2017
Thank Neil W
Reviewed 28 August 2017 via mobile

We always start at Tourist Information to get our bearings in a new city. The TIC in Freiburg is in a pretty square in the old Town Hall and they have a great circular walk leaflet covering all the main sights, which costs 1€. We...More

Date of experience: August 2017
1  Thank _elainehindson
Reviewed 24 July 2017

This TI is spacious and very helpful, plus it is located in a lovely, bustling and picturesque square in Freiburg. Another welcome addition was that they had a good supply of English pamphlets and books and the staff spoke fluent English, which was a real...More

Date of experience: June 2017
1  Thank ChitchatCanada
Reviewed 15 July 2017

This office is well geared up to look after visitors' needs and to provide wide-ranging advice. It's so good in fact that you may well have to stand in a queue (line), though.

Date of experience: June 2017
Thank TonyF31
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Questions & Answers
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28 July 2015|
AnswerShow all 2 answers
Response from MargieWF | Reviewed this property |
You can travel around the Freiburg area on various modes of transportation: buses, street cars, train and even cable car. Contact the Freiburg Tourist Information staff for more details. The lady we bought the cards from... More