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  • Excellent79%
  • Very good17%
  • Average1%
  • Poor0%
  • Terrible3%
Travellers talk about
“private tour”(11 reviews)
About
Suggested duration: More than 3 hours
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Traverse Payan d'Augery, 13014 Marseille, France
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+33 4 91 37 09 66
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Reviews (115)
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All reviews lavender fields private tour through viator great tour tour guy luberon villages lavender tour beautiful experience comfortable van great sense of humor group tour highly recommend this tour great driver enjoyable tour day tour take photos knowledgeable guide
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1 - 10 of 109 reviews
Reviewed 2 weeks ago

Provence Tours provided an excellent 7-day Tour for our group of 18. The trip was focused on wine and food, and the selections of wineries, restaurants and our cooking class did not disappoint! Julien, our guide, was not only a wonderful resource for the history...More

Review collected in partnership with this attraction
Date of experience: September 2018
Thank Sara W
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear Sara, Thank you so much for your review ! We will forward it to the staff of our Incoming Department Mélanie and Julia, and also to our wine-expert guide Julien. We hope that we will have to opportunity to welcome you again in Provence...More

Reviewed 8 November 2018

There were six people from our ship on this tour. The guide left with four of them and returned one hour late for the other two who were not late. He had left early with the four thinking that was his complete group.. He apologized,...More

Date of experience: October 2018
Thank orioleal
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded 3 weeks ago

Dear orioleal, We are sorry to find out that the tour did not meet your expectations and deeply apologize for it. We invite you to contact us by email and give more details about the day of the excursion, your name and your booking reference...More

Reviewed 8 November 2018

Our guide showed up one hour late and was so flustered that he was mediocre all day. He lacked knowledge of the churches that we visited and got lost on the way back to our ship.More

Date of experience: October 2018
Thank orioleal
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded 3 weeks ago

Dear orioleal, We are sorry to find out that the tour did not meet your expectations and deeply apologize for it. We invite you to contact us by email and give more details about the day of the excursion, your name and your booking reference...More

Reviewed 7 November 2018

Booked via Viator, as an offshore excursion. Waves were too high and we could not dock. I called to ask what happens next.... the girlon the phone was very nice and professional. Before i could complete my sentence she advised that she will be issuing...More

Date of experience: December 2017
Thank purpleaqua9
Reviewed 25 October 2018

Great guide. Polite and professional. He gave us introductions of each Luberon villages and pointed out walking routes, then left us plenty of time to explore on our own. Just what we needed.More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Daisy H
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear Daisy, Thank you for sharing your experience. In fact, we want our tours to be informative, that's why our drivers provide comments while they drive from a destination to another, but also we always want to leave the possibility to our clients to spend...More

Reviewed 22 October 2018

I arrived at the designated rendez-vous 5 minutes prior to the schedule and the guide was already there. She (Florence) was extremely well-mannered and attentive to us (I was traveling with my mother). We then leaved Marseille to Aix in order to pick up the...More

Review collected in partnership with this attraction
Date of experience: October 2018
1  Thank Sunshine37284
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear Sunshine37284, Thank you for your nice feedback ! We are glad that you enjoyed your tour with Florence. She has been working with us for many years now and she is always eager to share her knowledge about Provence area. Welcoming you again in...More

Reviewed 17 October 2018

Our tour guide was prompt and standing by waiting for our arrival after departing our cruise ship. He was friendly and courteous throughout the day. He was very knowledgeable of all the sites we visited as well as making suggestions for shopping and dining. Very...More

Date of experience: October 2018
Thank Roam489039
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear Roam489039, Thank you for your review ! We operate different shore excursions from Marseille seaport (shared or private) and we commit ourselves with providing the best service to our clients ! We are glad to read that you enjoyed your trip. See you maybe...More

Reviewed 12 October 2018

Both of these tours were excellent. My only suggestion is that fewer villages be visited in the Luberon tour allowing more time for lunch. Or that the restaurant be apprised that a tour is coming. I raced through the Petrarch home in Vaucluse and raced...More

Review collected in partnership with this attraction
Date of experience: September 2018
Thank FrequentFlier226817
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear FrequentFlier226817, Thank you for your nice review ! It is true that some of our tours are dense in term of content, however most of the travelers in Provence stay for a short time and wish to see a maximum of sites in a...More

Reviewed 11 October 2018

This was a long tour 101/2 hours but we covered a lot. Enjoyed Provence and Avignon and Chateau de Pape. Would have liked a little longer in Provence, but overall an excellent tour.More

Review collected in partnership with this attraction
Date of experience: September 2018
Thank Marva B
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear Marva B, Thank you very much for your 5-star review ! There are in fact many beauties to explore in Provence and only one tour cannot let you discover them all ! We hope that we will have to opportunity to welcome you again,...More

Reviewed 11 October 2018

Our guide was fabulous and had a great day planned for us. I would highly recommend to anyone stopping in Marseille. We were on a cruise ship and saw so much more on this private tour than those on ship tour.More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank gormans7
PR84, Responsable relations clients at Provence Tours, responded to this reviewResponded yesterday

Dear gormans7, Thank you for rewarding us with this 5-star review ! Taking a private tour leaves more flexibility to organize the visits at leisure, and our 8-seater minivans allow us to access the sites more easily than with a 50-seater coach. Don't hesitate to...More

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