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Review Highlights
gamble if you dare!

Maybe if I had read the reviews here I would not have tried velib….but having used the London... read more

Reviewed 1 week ago
ukrandomtraveller
,
uk
Not the best!

Got bicycles today for a city ride: unfortunately the bicycles weren’t in their best shape to say... read more

Reviewed 11 October 2018
Travelaround59
,
London, United Kingdom
via mobile
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  • Excellent34%
  • Very good14%
  • Average5%
  • Poor5%
  • Terrible42%
Travellers talk about
“velib bikes”(16 reviews)
“bike lanes”(15 reviews)
“velib station”(9 reviews)
About
Suggested duration: 2-3 hours
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75000 Paris, France
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+33 1 76 49 12 34
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Top Selling Tours & Activities in and around Paris
from US$39.50
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from US$115.00
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from US$115.00
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from US$45.30
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All reviews velib bikes bike lanes velib station rent a bike from point a to point b hour rental mode of transportation city streets notre dame gears saddle metro cyclists kiosk banks champs
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1 - 10 of 205 reviews
Reviewed 1 week ago

Maybe if I had read the reviews here I would not have tried velib….but having used the London system many times why not!?...so on the first day it all worked like a dream...rented a bike (ps keep the receipt as it has a code you...More

Thank ukrandomtraveller
Reviewed 2 weeks ago via mobile

Making subscription was quite easy. To get your first bike as well but we were not able to continue our bicycle trip because leaving our first bikes we couldnt take another ones anywhere. There were several errors on screens. If you want to get help...More

Thank kylliket2018
Reviewed 4 weeks ago

Yes, there were a couple times when there weren't any functioning bikes available, but for the most part we were able to bike around Paris whenever and wherever we wanted. Perhaps we were lucky, but it is definitely worth trying. Hint #1: set up your...More

Thank SuperTed19
Reviewed 4 weeks ago via mobile

I visited Paris and tried to rent these bikes. Swiped the card, walked to 2 station but didn't find a single working bike. Called Velib and complained, they assured me for the refund which I never got. The worst experience of France was Velib Bikes.

3  Thank amitjgaur
Reviewed 11 October 2018

I live in Paris so I am an expert on Velibs, and I can only say that if you live here, if you have a French bank account, a French travel card to load your subscription, and you can master a complex series of symbols...More

2  Thank kissthesunsetpig
Reviewed 11 October 2018 via mobile

Got bicycles today for a city ride: unfortunately the bicycles weren’t in their best shape to say the least. It also took us quite sometime to find 4! The concept is obviously great but then we spent most of the time finding the bicycles and...More

Thank Travelaround59
Reviewed 28 September 2018 via mobile

Unfortunately this is now a terrible service. I had to try many times before finding a bike that would release from the holder. This happened regularly during the couple of weeks that I used the bikes. I was charged hundreds of euros for apparently not...More

1  Thank Curiosity819431
Reviewed 23 September 2018 via mobile

I am glad to see others are leaving warnings. This company is AWFUL. If you try to rent them you are going to receive confusing emails in French and have NO IDEA how much they are charging you. The kiosks are almost always out of...More

1  Thank travelkat2570
Reviewed 20 September 2018

We signed up for a bicycle tour of the city sights by night, with instructions to be at the meeting spot 15 minutes ahead. 30 minutes after we got there I had over $1200 pending on my card for holds after attempts to get working...More

3  Thank Russell J
Reviewed 16 September 2018 via mobile

This company is terrible. I wish I had read reviews before attempting to use their bikes. I paid with my credit card for a one day pass. After attempting to check out a bike I only received an error code on the bike. I did...More

1  Thank Brian G
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Questions & Answers
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kabolivier
7 October 2018|
Answer
Response from HaagseBluf | Reviewed this property |
Yes, you can choose English as a language.
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Kshitiz S
9 September 2018|
AnswerShow all 5 answers
Response from hmhm | Reviewed this property |
My annual prepayment of 99,60€ for Velib is given in April (I have never used Velib because of technical problems) and I am still waiting my money to be refunded. Every month they say it will be refunded in two weeks because... More
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Ricardo B
2 May 2018|
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Response from moussa c | Reviewed this property |
Yes The 1st 30 minutes of each trip are free But I advise you not to try to use the new velib. Horrible experience Almost no bike available When available, not easy to pull one The worts : when you give it back, it does not... More
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