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Velib' Paris

75000 Paris, France
+33 1 76 49 12 34
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Review Highlights
Better if Velib' would vanish

Spent more than an hour online and at the docking stations to get bikes. Only received frustration... read more

Reviewed 2 days ago
midwyfe
,
Somerville, Massachusetts
Used to be fantastic but new owners totally fail to provide a working service

Last summer in 2017 I greatly enjoyed using the Velib bike share service, better than London's one... read more

Reviewed 3 days ago
A TripAdvisor Member
via mobile
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  • Excellent40%
  • Very good14%
  • Average5%
  • Poor4%
  • Terrible37%
Travellers talk about
“velib bikes” (17 reviews)
“bike lanes” (15 reviews)
“rent a bike” (10 reviews)
Suggested Duration: 2-3 hours
LOCATION
75000 Paris, France
CONTACT
Website
+33 1 76 49 12 34
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Write a ReviewReviews (377)
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"velib bikes"
in 17 reviews
"bike lanes"
in 15 reviews
"rent a bike"
in 10 reviews
"velib station"
in 9 reviews
"from point a to point b"
in 3 reviews
"hour rental"
in 2 reviews
"mode of transportation"
in 2 reviews
"city streets"
in 2 reviews
"seine river"
in 3 reviews
"eiffel tower"
in 8 reviews
"gears"
in 10 reviews
"euro"
in 22 reviews
"saddle"
in 4 reviews
"metro"
in 20 reviews
"cyclists"
in 7 reviews
"instructions"
in 7 reviews
"banks"
in 2 reviews
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1 - 10 of 185 reviews

Reviewed 2 days ago

Spent more than an hour online and at the docking stations to get bikes. Only received frustration. Use at your own risk

Thank midwyfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 3 days ago via mobile

Last summer in 2017 I greatly enjoyed using the Velib bike share service, better than London's one. This year however, there are barely any bikes, and those at the docks do not unlock properly, thus rendering the entire service pointless. I hope the new owners...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

This service used to be fantastic for getting around Paris. However the new improved service is a disaster. Sometimes you can hire a bike and sometimes you can't. Sometimes it will not stop your trip meaning g the bike could be taken and you charged...More

1  Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago

This seemed like such a great idea, and in theory, it would be awesome. In reality, it's terrible! We signed up for a one day pass (luckily) and headed off to the first stop close to our hotel which indicated there were 4 bikes available....More

1  Thank sparkellz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Used To days looking for bikes and I just finds one that was working. Not worth it At all ! I Called the company and they could not give me a solution

1  Thank megt_user
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Fail. Long and complicated process online to purchase a day pass. Very user unfriendly. Only one of the two bikes I’d paid for released from docking station. Expensive phone call to Velib spoke to poor man with next to no English, tells me eventually will...More

2  Thank Joanna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Don’t waste your time on this scheme. We spent all afternoon trying to find four working bikes for our family. We estimate that 75% if the bike docked are broken. And many of the docking stations are not yet operational. After visiting four stations to...More

1  Thank Simone Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Paid for 4 persons for a week. Managed to find 3 working bikes just once during that time. The drop in standards over the past year is unacceptable. They should not allow it to operate until they repair the system as there’s obviously a problem.

1  Thank Docd869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

My husband and I were excited to rent bikes in a Paris as we have done so with great success in our home city of Portland, Oregon and had read about the Velib bikes in our Rick Steves guide. Unfortunately after registering we were only...More

1  Thank Ashley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Walked 3 miles , cross around ten velib stations empty , some of them was full but we couldn’t even took a bike . Are we in Paris or what t f ????

1  Thank Samy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Ricardo B
2 May 2018|
AnswerShow all 2 answers
Response from moussa c | Reviewed this property |
Yes The 1st 30 minutes of each trip are free But I advise you not to try to use the new velib. Horrible experience Almost no bike available When available, not easy to pull one The worts : when you give it back, it does not... More
1
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sgrashid
5 May 2017|
Answer
Response from dayaldua | Reviewed this property |
Kid size bikes are not available
1
Vote
alxkirk
15 October 2016|
AnswerShow all 3 answers
Response from Steve S | Reviewed this property |
I see. Yes, you should get your deposit back. I would send a mail to the the head office and inquire. Most likely it a "paperwork" issue. They are pretty good about responding back. Best to you on your travels!
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