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Oh my goodness leisure areas not clean, changing rooms horrendous too may groupons and voucher people who do not know how to be tidy. No lid on bin in ladies changing rooms, towels everywhere. Needs a good mop and where were the cleaners. Pool like...More
Oh my goodness dirty pool, dirty changing rooms see photos, when do they clean and take towels away clients using play pen as towel drop. No housekeepers in, horrid clinical waste bin by lockers. This is a health and safety issue.
The bin by the...More
We visited the spa on Monday 5th for a birthday treat for my friend.There were 3 of us in the group.We were greeted with a very warm welcome by the girls in the spa. Two of us had treatments with Nam-(forgive me the mis spelling)....More
Lovely welcome and efficient process.My husband and I both had treatment - thank you Lucy really enjoyed them.
Would be 5 star for staff but there is definite need for expansion the the facility would be 5 star
Arrived with a friend expencting a spa experience and we were surprised to be directed to a pool full of kids and a couple of seats at the side - it didnt have a spa feel at all. The jacuzzi part attached to the pool...More
We have just arrived home from having a wonderful experience at Escape spa. A perfect afternoon cream tea with ample food for my husband and myself to enjoy while sitting in the sun overlooking a very peaceful golf course followed by the most luxurious massage...More
Stayed here on business , booked b& b online & got a good deal. Rooms are spacious and comfortable especially the beds. The bathroom was lovely but plumbing in need of an update. Hot water tap temperamental. Bar food ordinaire. Breakfast great. Hotel needs a...More
Went for spa day. Had to pay £5 extra to use pool. Could not use for two hours as had two water aerobics classes booked in. Afternoon tea, sandwiches not fresh, bread bit dry on some. Miniature cakes were processed not home made and tasted...More