We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterford Crystal

Closed today: Closed
Open today: Closed
Book In Advance
2,147
All photos (2,147)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“factory tour”(259 reviews)
“glass blowers”(54 reviews)
“each piece”(99 reviews)
About
Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see...more
Closed today
Hours Today: Closed
See all hours
Contact
The Mall, Waterford Waterford, Ireland
Website
+353 51 317 000
Call
Improve This Listing
Ways to Experience Waterford Crystal
from US$16.10
More Info
from US$137.10
More Info
from US$148.60
More Info
from US$793.50
More Info
Reviews (3,313)
Filter reviews
3,221 results
Traveller rating
2,107
814
227
48
25
Traveller type
Time of year
LanguageEnglish
More languages
2,107
814
227
48
25
Show reviews that mention
All reviews factory tour glass blowers each piece great tour whole process beautiful pieces skilled craftsmen working factory various stages glass making gift shop informative tour for sale first hand tour takes on display from start to finish
FilterEnglish
Updating list...
1 - 10 of 3,221 reviews
Reviewed today

A very interesting tour of the back areas where all of the crystal is blown, etched and finished. Pricey stuff if this is what interests you...

Date of experience: November 2018
Thank GITL
Reviewed yesterday

This was one place we were looking forward to visiting prior to our trip. We were not disappointed. Assuming you are driving there, I was surprised that there was no designated parking lot for the factory. We had to drive around a bit and were...More

Date of experience: November 2018
1  Thank RjessMMM
Reviewed 2 days ago via mobile

The Waterford crystal tour is interesting and a good use of your time. Located in the historic town that shares its name it’s fascinating to see these talented craftsmen at work. We also had an opportunity to see the computer carving a few pieces which...More

Date of experience: April 2018
Thank Gabby92399
Reviewed 4 days ago via mobile

Definitely worth a visit to the shop. The crystal is just class. You won’t leave without purchasing something especially this time of year

Date of experience: October 2018
Thank Jennifer D
Reviewed 1 week ago

I visited the factory/ show room on 9/8/2018. The crystal is beautiful and I ordered 4 goblets. As I live in Australia I paid to have them shipped. Today is 5/12/2018 and I'm still waiting. I have emailed customer service 3 times over the past...More

Date of experience: August 2018
Thank vivienne w
LBUR1, tour Team Lead at Waterford Crystal, responded to this reviewResponded 1 week ago

Hi Vivienne w, Can you please send on contact details so a member of our management team can get in touch with you in regards to your order. Kind regards, The House of Waterford Crystal Team

Reviewed 3 weeks ago

The tour was well worth the time and investment. It could be improved my talking about how the crystal is first formed before it goes into the shaping and working process. After the tour, we enjoyed lovely coffee beverages at the cafe.More

Date of experience: August 2018
Thank The_Hailes
LBUR1, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 1 week ago

Hi The_Hailes, We are delighted to hear you found our tour "Absolutely Fascinating". The guides would normally go through the raw materials we use to create our crystal at the blowing stage of the tour. The main raw materials that make up our crystal are...More

Reviewed 3 weeks ago

What's not to like at Waterford Crystal? The sheer beauty of the work is only overshadowed by the workmanship of every piece. The guided tour was so very interesting and informative, seeing all the different stages of making each piece. Our guide was eager to...More

Date of experience: September 2018
Thank luvtotravel6768
LBUR1, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 1 week ago

Hi Luvtotravel16768, Thank you so much for reviewing your recent visit to The House of Waterford Crystal. The craftsmen skill and artistry is truly amazing and so wonderful to watch. Our craftsmen are more than happy to answer any questions you may have about their...More

Reviewed 3 weeks ago

This place is a must the Crystal is just so beautiful I bought crystal goblets for my daughters who loved them And a necklace for my granddaughter .My brother bought a beautiful ring for his wife on his 60 wedding .just a beautiful memento for...More

Date of experience: June 2018
Thank Alma B
LBUR1, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 2 weeks ago

Hi Alma B, Thank you for your lovely review of your visit with us here at the House of Waterford Crystal. We are delighted to hear that you enjoyed your visit with us. Our deepest sympathies to you and your family on the sad loss...More

Reviewed 4 weeks ago via mobile

Amazing work with a visit. They had there Christmas Tree up and had some lovely decorations on. They also had an area with gifts below €100. The rest of the stuff was very expensive but nice to look around.More

Date of experience: November 2018
Thank 1325Debbie
LBUR1, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 3 weeks ago

Hi Debbie, We are delighted to hear that you enjoyed your recent visit to us here at "The House of Waterford Crystal". We really are getting into the Christmas Spirit with our stunning Christmas decorations. It is lovely to browse through our retail area where...More

Reviewed 4 weeks ago

Being a lover of Waterford crystal , I made a special side trip to Ireland when travelling from New Zealand, to visit the home of crystal. I ended up buying some glasses , as did my mother who was travelling with me. While my mother's...More

Date of experience: August 2018
1  Thank underwaterkid
LBUR1, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 3 weeks ago

Hi underwaterkid, Can you please send on your contact details so a member of our management team can contact you in regards to your delivery. Many Thanks, The House of Waterford Crystal Team

View more reviews
Nearby
Nearby HotelsSee all 12 nearby hotels
Tower Hotel Waterford
1,376 reviews
.16 km away
Waterford Marina Hotel
1,400 reviews
.35 km away
Granville Hotel
1,609 reviews
.47 km away
Dooley's Hotel Waterford
1,316 reviews
.73 km away
Nearby RestaurantsSee all 196 nearby restaurants
Emiliano's
929 reviews
.18 km away
Everett's
63 reviews
.16 km away
Kyoto
218 reviews
.19 km away
McLeary's
690 reviews
.18 km away
Nearby AttractionsSee all 107 nearby attractions
King of the Vikings VR
185 reviews
.11 km away
Waterford Treasures Medieval Museum
952 reviews
.08 km away
Lost at Sea Memorial
8 reviews
.16 km away
Questions & Answers
Ask a question
Connie H
15 July 2018|
AnswerShow all 5 answers
Response from Audreyhep | Reviewed this property |
Around an hour
2
Votes
kcowley
4 June 2018|
Answer
Response from Saskia Z | Reviewed this property |
The water spraying machine is indeed a CNC cutting machine which cuts the crystal and is probably how most of the pieces are cut these days. I'm not sure what the other picture is of, sorry. Hope that helps.
0
Votes