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Visit Belfast Welcome Centre

Open Now: 9:00 AM - 7:00 PM
Open today: 9:00 AM - 7:00 PM
Review Highlights
useful resource for visitors and new residents alike

centrally located, full of informative brochures and well informed, friendly staff. this was... read more

Reviewed 3 days ago
Belfast, United Kingdom
Very helpful staff

Needed a place to check my luggage for a couple of hours before I could check into my hotel. I was... read more

Reviewed 1 week ago
Austin, Texas
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“city hall”(50 reviews)
“welcome center”(13 reviews)
Open Now
Hours Today: 9:00 AM - 7:00 PM
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9 Donegall Square North, Belfast BT1 5GB, Northern Ireland
Golden Mile
+44 28 9024 6609
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All reviews city hall welcome center information centre port of call for sale interactive screens gift shop northern ireland wealth of information visit belfast souvenirs leaflet visitors tours tickets literature causeway
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1 - 10 of 518 reviews
Reviewed 3 days ago

centrally located, full of informative brochures and well informed, friendly staff. this was literally the first place we stopped at after we got off our flight.

Thank krist0ph3r
Reviewed 1 week ago via mobile

Needed a place to check my luggage for a couple of hours before I could check into my hotel. I was able to check my luggage for £4 for the day, the staff were very kind and helpful, and gave me some tips about Belfast....More

Thank curlyhairwilltravel
Reviewed 2 weeks ago

The staff organised a Black Taxi Tour of Belfast for us. They made the booking and we were collected from the centre. They were really helpful and friendly.

Thank GlobeTrotting774249
Reviewed 3 weeks ago

Staff at the welcome center were very helpful, we needed to figure out transportation to the airport for a very early flight. They got our route figured out, gave us the bus schedule and a walking map of Belfast and got us out the door...More

Thank Matthew L
Reviewed 4 weeks ago

They have info on places to see, admission prices, bus and Glide schedules. Tour buses and shuttles from the cruise ships drop you off just outside.

Thank MaroonDawg67
Reviewed 13 October 2018

The Welcome Centre has moved to its present location since our last visit to Belfast. It is now very visible in Donegall Square, very welcoming with a bright facade and well worth a visit. There is an interactive information point just inside the front door...More

Thank Mary A
Reviewed 10 October 2018

These people gave us a really good deal for the bus (3 days for less than the price of 2) and give us excellent advice on which tour to go on to see the Giant's causeway. Very helpful and lots to look at at leisure...More

Reviewed 10 October 2018

Really helpful staff for tickets to shows, tours, buses. Souvenirs to choose from and plenty of informative booklets and brochures to help you decide what to do during your visit.

Thank ajimenez94
Reviewed 9 October 2018

A good port of call for both verbal and written information about where to go and what to do in Belfast. The member of staff that I spoke to was particularly helpful in directions to get to the Titanic Experience.

Thank rogsam
Reviewed 8 October 2018

Very helpful and friendly place. All the information you need to [lan you day in this lovely city. This was a cruise ship stop for us.

Thank 2muchfun4us
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Questions & Answers
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5 December 2015|
AnswerShow all 5 answers
Response from Gavin I | Reviewed this property |
This service is generally best done over the counter at the welcome centre. I do not believe they guarantee a phone booking service as the issues involved in booking are complicated. You will get a friendly and efficient... More