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Visit Belfast Welcome Centre

Opens in 21 min: 9:00 AM - 7:00 PM
Open today: 9:00 AM - 7:00 PM
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Certificate of Excellence
Traveller Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“city hall”(53 reviews)
“welcome center”(14 reviews)
Opens in 21 min
Hours Today: 9:00 AM - 7:00 PM
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9 Donegall Square North, Belfast BT1 5GB, Northern Ireland
Golden Mile
+44 28 9024 6609
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Ways to Experience Visit Belfast Welcome Centre
Reviews (652)
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All reviews city hall welcome center information centre port of call tourist office for sale gift shop interactive screens northern ireland wealth of information visit belfast souvenirs leaflet visitors tours tickets literature
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1 - 10 of 527 reviews
Reviewed 2 weeks ago

This is a must as soon as you get to Belfast, the staff here are excellent and can arrange for a lot of your excursions. They are very knowledgeable and this is well worth the trip.

Date of experience: January 2019
Thank Gavin084
Reviewed 3 weeks ago via mobile

A very welcoming and friendly visit and information centre, even on New Year’s Day. Good displays and helpful and knowledgeable staff.

Date of experience: January 2019
Thank F5822OZdavidb
Reviewed 3 weeks ago

We were able to easily access information regarding places to visit and trips to do. We bought some lovely presents here too.

Date of experience: April 2018
Thank Nic T
Reviewed 4 weeks ago

staff know their stuff and offer good advice without pushing exspensive tours upon you over the road from city hall Free tour

Date of experience: July 2018
Thank cafedart
Reviewed 11 December 2018

The Welcome centre is in a good location in the heart of things and provides all the information you may need, as to where things are, how to get to them etc. Worth popping into in order to plan your stay in Belfast.

Date of experience: December 2018
Thank 266jamiec
Reviewed 11 December 2018

This centre has incredible people that are so helpful in organising and advising on your visit to Belfast to suit your particular requirements - has a super gift shop and sells the tickets that you need to do the tours you want and also advise...More

Date of experience: December 2018
Thank mgtkiely_hotmail
Reviewed 8 December 2018

Very helpful for anyone visiting Belfast or the north of Ireland as there are advisers on hand to help plan a visit and a reasonably good range of gifts

Date of experience: November 2018
Thank Leslie T
Reviewed 23 November 2018

You could not fail to be impressed by the large presentations of information and detail of what Belfast has to offer. From the usual surfeit of leaflets to several video screens showing the various attractions to visit. e.g. The Titanic. Also a large souvenir gift...More

Date of experience: November 2018
Thank aet2016
Reviewed 21 November 2018

Visitors to Belfast would be wise to use this office. There is bags of information and very friendly and helpful staff. You can also book bus, rail and tours here.

Date of experience: November 2018
Thank jumket
Reviewed 16 November 2018

centrally located, full of informative brochures and well informed, friendly staff. this was literally the first place we stopped at after we got off our flight.

Date of experience: June 2018
Thank krist0ph3r
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Questions & Answers
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5 December 2015|
AnswerShow all 5 answers
Response from Gavin I | Reviewed this property |
This service is generally best done over the counter at the welcome centre. I do not believe they guarantee a phone booking service as the issues involved in booking are complicated. You will get a friendly and efficient... More