New Theatre
New Theatre
4.5
10:00 AM - 4:00 PM
Monday
10:00 AM - 4:00 PM
Tuesday
10:00 AM - 4:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
10:00 AM - 4:00 PM
About
Traditional theatre in the centre of Cardiff showing a variety of touring musicals, drama, dance, concerts and comedy.
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  • Gaynor91
    Cardiff, United Kingdom613 contributions
    5.0 of 5 bubbles
    The Titanic, very moving
    Went to see The Titanic in May of this year. Staff were pleasant and efficient, showing us to our seats as soon as the doors opened. Thorougly enjoyed the show, the cast were magnificent. We were sat in the front row, and felt we were actually on the ship, very moving, and very sad but great performances throughout
    We're glad you enjoyed the performance of Titanic The Musical. We had a lot of feedback from our staff and audiences expressing similar thoughts and feelings to yourself.
    Written 1 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Written 24 June 2023
  • sylviap2000
    Wales, United Kingdom35 contributions
    4.0 of 5 bubbles
    Great Theatre
    Lovely theatre. Usually go to Millennium centre, booked show last minute. Very good. Theatre is close to many bars and restaurants and hotels. Staff friendly and helpful.
    Visited August 2023
    Travelled with friends
    Written 31 August 2023
  • Richard_Tenby
    Tenby, United Kingdom28 contributions
    5.0 of 5 bubbles
    Regular visits to The New Theatre Cardiff
    We regularly attend both plays and musicals at The New Theatre. We have always been warmly welcomed and have always found the staff to be helpful and attentive. Dependant on the type of show and our budget we have sat in all areas of the theatre (apart from the boxes) and we have never had an issue with the views. The most recent visit was last Wednesday night to see "Quiz" based on the coughing Major in Who wants to be a Millionaire which was a fantastic show. Also very fortunate to see Rory Bremner the following day in Cardiff and to have the opportunity to tell him how good the show was even though the number of seats sold were very disappointing. Looking forward to our next visit :)
    Visited October 2023
    Travelled as a couple
    Written 20 October 2023
  • Paullab24
    Swansea, United Kingdom19 contributions
    4.0 of 5 bubbles
    Great show, theatre needs updating
    The King and I- fantastic show, really good production. Thursday matinee. Show was spoilt However by people not putting their phones on silent, or by people texting during the show. several times phones rung during the show. The New Theatre is dated and grubby and in need of an overhaul. Pleasant staff. Very crowded in foyer waiting to get to seats. A good idea was that you could pre-order your interval drinks/snacks and the usher would bring them to your seats
    Visited November 2023
    Travelled with family
    Written 23 November 2023
  • Sarah
    Newport, United Kingdom23 contributions
    5.0 of 5 bubbles
    New year fun
    We went to see Jack and the bean stalk, and it was an amazing experience. The theatre itself is gorgeous and so clean and well maintained. Staff are helpful and friendly and the show was fantastic, very funny and very entertaining. First time going to this theatre, and it is also a less than ten min walk away from our hotel.
    Visited January 2024
    Travelled with family
    Written 2 January 2024
  • Jason Curvis
    20 contributions
    5.0 of 5 bubbles
    Fiona was amazing
    Booked 2 tickets to see Luther Live. Unfortunately there was a group in front of us who were loud, drunk and chatting which was spoiling the show for the rest of us! At the interval I spoke with Fiona who is a volunteer usher, who at ease and very quickly re-located us further down away from the group in question! I spoke to her after and offered some money as a thank you for a drink or coffee, but was informed she couldn’t take a tip! So I will donate £10 to a homeless charity this week as a thank you! I’ve visited the theatre many times and have had great interactions with Fiona! A lovely profession person! Thank you x
    Visited February 2024
    Travelled on business
    Written 26 February 2024
  • Beth E
    Caerphilly, United Kingdom518 contributions
    5.0 of 5 bubbles
    Always a great experience
    I love coming here and the performances are always first rate. It's really easy to book and tickets are sent via email now, which is much better than of picking up at the box office or having them delivered. We went to a Saturday matinee and it was fully booked, but ordering drinks, and getting in and out was really organised so we didn't have to wait for long. Brilliant experience, as always
    Visited March 2024
    Travelled as a couple
    Written 9 March 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.5
4.5 of 5 bubbles525 reviews
Excellent
300
Very good
143
Average
42
Poor
13
Terrible
27

ROKERDOK
London, UK86 contributions
3.0 of 5 bubbles
Mar 2024 • Couples
The act, Frank Skinner, was very good but the theatre is looking old and tired. Queues for the toilets, even the gents, were very long.
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jayderrr40
57 contributions
5.0 of 5 bubbles
Mar 2024 • Family
3 of us went to see The Illegal Eagles, they were brilliant, very professional and the sound was so good, highly recommend seeing them

We all enjoy a drink now & again but
unfortunately what spoilt it was allowing the sale of alcohol to continue whilst the show is on, people constantly getting up during the show to get another drink, using the toilet, it totally disrupted our view on several occasions, the 2 men in front of me & my mum were drinking, chatting taking videos, it was incredibly frustrating, they were told to stop by the security, I didn't feel comfortable asking them to stop myself as they had consumed a lot of alcohol and if they had become aggressive my mum who is 74 years old would have panicked
Please stop selling alcohol during the show, keep it to before and during the interval
Prices of the alcohol was absolutely shocking £8.10 single gin & tonic, pint of Heineken £7.40, a single glass of prosecco was £9.75, way overpriced!!!!!
Written 11 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Beth E
Caerphilly, UK518 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
I love coming here and the performances are always first rate. It's really easy to book and tickets are sent via email now, which is much better than of picking up at the box office or having them delivered. We went to a Saturday matinee and it was fully booked, but ordering drinks, and getting in and out was really organised so we didn't have to wait for long. Brilliant experience, as always
Written 9 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jason Curvis
20 contributions
5.0 of 5 bubbles
Feb 2024 • Business
Booked 2 tickets to see Luther Live. Unfortunately there was a group in front of us who were loud, drunk and chatting which was spoiling the show for the rest of us! At the interval I spoke with Fiona who is a volunteer usher, who at ease and very quickly re-located us further down away from the group in question! I spoke to her after and offered some money as a thank you for a drink or coffee, but was informed she couldn’t take a tip! So I will donate £10 to a homeless charity this week as a thank you! I’ve visited the theatre many times and have had great interactions with Fiona! A lovely profession person! Thank you x
Written 27 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ryan
Newport, UK288 contributions
1.0 of 5 bubbles
Feb 2024 • Couples
This is purely a review of the venue so I'm not naming the show we saw. Unfortunately, like many old theatres, this place is totally unsuitable for modern audiences. To begin with, tickets were being checked at the door before being allowed inside - maybe this works on a summer afternoon but not on a chilly February evening with rain in the air. Although the queue moved relatively quickly, this wasn't a good start.

Once inside, there was a security person at the bottom of the stairs although it wasn't clear whether we needed to stop or not. We eventually made it to our seats in the circle and I have to say that this was one of the most physically uncomfortable evenings that I've experienced for a long time. I'm only around 5"10, but there was virtually no leg room at all - we were on the end of a row and I spent most of the performance with my legs in the aisle. The seats were also under-padded and started to give us both backache after a while. The venue also needs to have a latecomers policy - a few were admitted after the show had started and were typically booked for the middle of our row, meaning that us and six others had to stand up to let them in, missing part of the show which had already started - this happened again after the interval.

Charging £4.50 for a tiny tub of ice cream also smacks of profiteering and the money is clearly not going back into the theatre as the overall atmosphere was tired and one of faded grandeur. The best thing to do for the New Theatre would be to close as a performance venue and maybe run it as a theatre museum as it's just not suitable for anyone of average height/build or above. I can't think of any show or act that would attract me to come here again.
Written 21 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sueWithers
South Wales23 contributions
3.0 of 5 bubbles
Feb 2024 • Couples
We went to The New Theatre Cardiff to see Frankie Boyle he had a supported act on first ,then they had the interval
We to the bar to get a drink One pint of Carlsburg lager and a glass of red wine was £17.80 Shamefull prices Absolute robbery !
No wonder they search you before you go in Won’t be going there again .
Written 14 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pinky
South Wales, UK16 contributions
1.0 of 5 bubbles
Jan 2024 • Couples
This venue does not accept cash. This is discriminatory against anyone who either can’t or doesn’t want to use cards. I won’t be going there again and neither will my friends. CASH IS KING. Use it or lose it.
Written 14 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah
Newport, UK23 contributions
5.0 of 5 bubbles
Jan 2024 • Family
We went to see Jack and the bean stalk, and it was an amazing experience. The theatre itself is gorgeous and so clean and well maintained. Staff are helpful and friendly and the show was fantastic, very funny and very entertaining. First time going to this theatre, and it is also a less than ten min walk away from our hotel.
Written 2 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paullab24
Swansea, UK19 contributions
4.0 of 5 bubbles
Nov 2023 • Family
The King and I- fantastic show, really good production. Thursday matinee.
Show was spoilt However by people not putting their phones on silent, or by people texting during the show. several times phones rung during the show.
The New Theatre is dated and grubby and in need of an overhaul. Pleasant staff. Very crowded in foyer waiting to get to seats. A good idea was that you could pre-order your interval drinks/snacks and the usher would bring them to your seats
Written 23 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard_Tenby
Tenby, UK28 contributions
5.0 of 5 bubbles
Oct 2023 • Couples
We regularly attend both plays and musicals at The New Theatre. We have always been warmly welcomed and have always found the staff to be helpful and attentive.
Dependant on the type of show and our budget we have sat in all areas of the theatre (apart from the boxes) and we have never had an issue with the views.
The most recent visit was last Wednesday night to see "Quiz" based on the coughing Major in Who wants to be a Millionaire which was a fantastic show. Also very fortunate to see Rory Bremner the following day in Cardiff and to have the opportunity to tell him how good the show was even though the number of seats sold were very disappointing.
Looking forward to our next visit :)
Written 21 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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