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Tong Garden Centre

Open Now: 9:00 AM - 5:30 PM
Open today: 9:00 AM - 5:30 PM
Review Highlights
Worth the trip

Went at Xmas so extra exciting, loads of working displays and lights, lots of artificial trees, at... read more

Reviewed 1 week ago
Debra S
,
Harrogate, United Kingdom
Amazing place

Very helpful staff. Plenty to see. Personally thought they were quite expensive, but didn’t put us... read more

Reviewed 1 week ago
Adrian B
Read all 648 reviews
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Traveller Overview
  • Excellent42%
  • Very good28%
  • Average10%
  • Poor7%
  • Terrible13%
Travellers talk about
“play area”(61 reviews)
“grass hoppers”(13 reviews)
“per child”(20 reviews)
About
Independently owned, Tong Garden Centre is set in 17 acres of beautiful Yorkshire countryside, and within easy reach of Leeds and Bradford with extensive car and coach parking. There's plenty to see and do, whether you live locally or travel from...more
Open Now
Hours Today: 9:00 AM - 5:30 PM
See all hours
Suggested duration: 2-3 hours
Contact
Tong Lane, Bradford BD4 0RY, England
Website
+44 113 285 3506
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Reviews (648)
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Traveller rating
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LanguageEnglish
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260
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85
Show reviews that mention
All reviews play area grass hoppers per child bouncy pillow garden ornaments bedding plants new owners christmas decorations santa experience bon marche coffee shop sand pit hot food cakes zip wire well worth a visit water features
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1 - 10 of 645 reviews
Reviewed 1 week ago

Went at Xmas so extra exciting, loads of working displays and lights, lots of artificial trees, at not bad prices, nice cafe, but very busy, managed to spend £££ instead of just looking will definitely go back

Date of experience: November 2018
Thank Debra S
Reviewed 1 week ago

Very helpful staff. Plenty to see. Personally thought they were quite expensive, but didn’t put us off from buying what we needed for Xmas. Good restaurant

Date of experience: December 2018
Thank Adrian B
Reviewed 1 week ago via mobile

I am amazed by the recent negative reviews of Tong Garden Centre. I would strongly recommend ignoring them and visit the Garden centre yourself. Over the past three years the new owners have transformed the failing business; bringing it back to its former glory. Tong...More

Date of experience: December 2018
Thank 145garetht
Reviewed 1 week ago via mobile

I booked the christmas visit on 17th November, opening weekend. The garden center was beautiful and my 3 year old kept saying Wow Wow. It was very breath taking. However the Santa experience wasn't great. The staff that took us around the artic tour Really...More

Date of experience: December 2018
Thank CatherineP1800
Team T, Manager at Tong Garden Centre, responded to this reviewResponded yesterday

Thank you for your lovely feedback regarding our centre, we really appreciate it! Our team will be so pleased to hear your comments about your walk around the grotto as they are passionate about creating a new and exciting journey for all our visitors. However,...More

Reviewed 2 weeks ago via mobile

So last year we came here to visit Santa! The visit was magical the children went in all different rooms and the characters were very funny telling stories. We rebooked for this year and was really disappointed, it was so rushed not half as good...More

Date of experience: December 2018
Thank 23donnaw
Team T, Manager at Tong Garden Centre, responded to this reviewResponded yesterday

Thank you for your lovely comments regarding the garden centre and restaurant, we really appreciate it. However, it’s very disappointing to hear about your visit to see Santa. Every year, we want to offer a new and exciting grotto experience that our new and returning...More

Reviewed 2 weeks ago via mobile

Hopeful of an improved restaurant system I ventured forth with high hopes.... alass.. no.. 12:45 I arrived at the start of the Q. My order was placed at 12:54 (I ordered baked potato with coleslaw & a latte). I shuffled along to join the 'hot...More

Date of experience: December 2018
Thank 445cathj
Team T, Manager at Tong Garden Centre, responded to this reviewResponded yesterday

Thank you for taking the time to offer your feedback, we appreciate all the comments we receive. We’re very disappointed to hear about your experience in our Restaurant – and I know all the catering team will be saddened to hear this too. We want...More

Reviewed 2 weeks ago via mobile

Took my niece to see Santa here yesterday, the Santa experience was brilliant and very impressed she got to pick her own toy at the end from the toy shop. Deffinately worth the money and would recommend. Also went to the coffee shop after could...More

Date of experience: December 2018
Thank Josh M
Team T, Manager at Tong Garden Centre, responded to this reviewResponded 2 weeks ago

Thank you for your recommendation Josh! We're so glad you and your niece had a magical experience meeting Santa - it's always lovely to hear! We can't wait to see you in store again!

Reviewed 2 weeks ago

Visited recently and enjoyed the festive afternoon tea to celebrate my mums birthday and the whole experience was five star. The staff were friendly and couldn't do enough for us, the atmosphere was relaxed and the food was delicious and excellent value for money at...More

Date of experience: November 2018
Thank CarolineB3299
Team T, Manager at Tong Garden Centre, responded to this reviewResponded 2 weeks ago

We're so pleased to hear you had fantastic experience here at Tong. I have passed on your lovely comments to the team, who will be delighted to hear them! Thank you for your fantastic feedback regarding our afternoon tea and we really appreciate the high...More

Reviewed 2 weeks ago

Excellent garden centre and shopping, including foodstuffs. The restaurant caters for all tastes. I bought lots of plants for tubs and a few shrubs. Good place for gifts including books and jewellry.

Date of experience: October 2018
Thank Fearless308219
Team T, Manager at Tong Garden Centre, responded to this reviewResponded 2 weeks ago

Thank you so much for the lovely feedback, we really appreciate it and it means so much to the team here. We can't wait to see you again and hope it's soon!

Reviewed 3 weeks ago

This 'garden centre' is shocking.... its extremely commercial and to much of an attraction, play area and family day out zone for young children - my mum almost got knocked over by a young woman with a pushchair and small child....... she has a walking...More

Date of experience: October 2018
1  Thank stom44336
Team T, Manager at Tong Garden Centre, responded to this reviewResponded 2 weeks ago

We are extremely disappointed to read your comments and we’re so sorry you feel so dissatisfied. Our Grass Hoppers play area, located at the very rear of the centre, can be extremely popular with families so we do apologise that, on this occasion, your visit...More

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Questions & Answers
Ask a question
Bonnie220218
30 April 2018|
Answer
Response from helenh13Leeds | Reviewed this property |
Don’t think so but chairs are and the bouncy trampoline things are.
0
Votes
stourtonbarbie
27 November 2017|
Answer
Response from karen m | Reviewed this property |
i know there is a range of trolleys, I am sure reception will help
1
Vote
Heather S
20 November 2017|
AnswerShow all 4 answers
Response from Team T | Property representative |
Hi Heather, we do welcome assistance dogs only. Many thanks for your enquiry.
0
Votes