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Riverside Hub

Open Now: 9:30 AM - 6:00 PM
Open today: 9:30 AM - 6:00 PM
Review Highlights
Lovely place

Visited here with my son who is 3months and my friend who's son is a year we didn't know what to... read more

Reviewed 4 May 2018
MkLadybird
,
Milton Keynes, United Kingdom
via mobile
Family get together, all ages.

We travelled from Oxford, Bicester and Milton Keynes to meet up. Children ages 2-4-8-9 years had a... read more

Reviewed 3 April 2018
Jean R
via mobile
Read all 323 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent62%
  • Very good22%
  • Average10%
  • Poor1%
  • Terrible5%
Travellers talk about
“go karts”(33 reviews)
“sensory room”(26 reviews)
“soft play”(37 reviews)
About
There's fun for the whole family at the Hub. For babies there is a dedicated under 2's area, as well as a separate baby sensory room. Toddlers have their very own specially designed toddler village, set apart from the larger children. Over 5's can...more
Open Now
Hours Today: 9:30 AM - 6:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
7 Carousel Way | Riverside Park, Northampton, Northampton NN3 9HG, England
Website
+44 1604 403003
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Reviews (323)
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Traveller rating
194
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LanguageEnglish
194
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33
5
17
Show reviews that mention
All reviews go karts sensory room soft play play centre laser tag climbing wall reindeer food christmas experience all ages toddler area santa experience electric cars play frame pottery painting adult entry party host magical experience
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51 - 60 of 323 reviews
Reviewed 4 May 2018 via mobile

Visited here with my son who is 3months and my friend who's son is a year we didn't know what to expect. I think the £5 registration fee is strange but it clearly states this on the website so was not a surprise when we...More

Date of experience: May 2018
Thank MkLadybird
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 8 May 2018

Thank you for your review of Riverside Hub. We do have a huge range of facilites for children of all ages (with possibly the UK's broadest range of sensory facilties for pre-schoolers) - and will be opening another play area for under 4's within the...More

Reviewed 20 April 2018 via mobile

Terrible customer service. Host was absent most of the time, I had to look for her most of the time, then told me 15 mins before children were to sit down to eat their party good that they didn’t have any vegan food, this has...More

Date of experience: April 2018
2  Thank Mazwitty
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 27 April 2018

Thank you for taking the time to post a review of your party. At Riverside Hub we pride ourselves on 'Providing great days out for families and the very best birthday parties', so to hear of the mis-communication over the vegan child at your party...More

Reviewed 4 April 2018 via mobile

Was going to visit but on principle didn't. There is no justification for a registration fee. Yes only £5. But its the principle. Is not a gym so trying to compare prices to this is ridiculous... Was told it was for the expensive system they...More

Date of experience: April 2018
Thank AndyT325
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 5 April 2018

That is completely your choice Andy. I hope you had a great time elsewhere. Our software is basically adapted gym software, but we charge a £5 registration fee instead of the £50 charged at some gyms. The £5 goes part of the way to paying...More

Reviewed 3 April 2018 via mobile

We travelled from Oxford, Bicester and Milton Keynes to meet up. Children ages 2-4-8-9 years had a fantastic time as did parents and grandparents. It was well worth the entry fee. Food and drink available was good. We all managed to have a go on...More

Date of experience: April 2018
Thank Jean R
Ellis P, Manager at Riverside Hub, responded to this reviewResponded 4 April 2018

Thank you for taking the time to review your visit to Riverside Hub. It's lovely to read that you all enjoyed yourselves and that you found the staff to be chatty and helpfu - well worth the entry fee too! I do hope you can...More

Reviewed 2 April 2018 via mobile

The hub has been a life saver during my maternity leave from visits with friends to solo visits with my baby during rainy days. It’s so well equipped and my son adores the sensory room and special baby play area. The recently fitted light water...More

Date of experience: April 2018
Thank Crk1983
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 4 April 2018

Thank you for your lovely review. Our staff were delighted to read it. Riverside Hub is quite unlike any other play centre. We are constantly improving, improving, improving all aspects of what we do. We have lots of new changes coming soon that I am...More

Reviewed 31 March 2018

As many people have already said , in the main it is a brilliant place.When we have our grandchildren fir a few days, we normally bring them here. Having been a few time previously, we did have a shock, having never noticed the time limit,...More

Date of experience: March 2018
Thank Peter L
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 4 April 2018

Thank you for your review. All feedback is very important to us. We do operate a 2.5 hour play session from October to April. However, on days when we are not so busy you are welcome to stay as long as you like. We can...More

Reviewed 21 March 2018

We had our kids birthday party here - we visit here regularly even though it takes us an hour to travel. Great for our two kids aged 1 and 3. They love it and so do we! Go karts for my 3 yr old and...More

Date of experience: February 2018
1  Thank AjayMV
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 23 March 2018

Thank you for taking the time out to review Riverside Hub. It's flattering to hear that you travel for an hour regularly to get to us. Next time you visit I suspect your children will LOVE our new carousel, it really is very nice. As...More

Reviewed 24 February 2018 via mobile

Came down from Cardiff to visit family for weekend an decided to take the children out for few hours to burn some energy before the long journey home to Cardiff an was told by reception staff that we had to become members for £5 each...More

Date of experience: February 2018
1  Thank Relax810034
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 1 March 2018

Thank you for your feedback. Whilst all feedback is very much appreciated, you have not actually fully visited Riverside Hub, just stood in our reception. As one of my team did say, our registration process and pricing policy are online at www.riversidehub.com but unfortunately you...More

Reviewed 19 February 2018 via mobile

Whilst we were only visiting family and wanted something for the kids to do together with their cousin as it was his birthday last week. My sister in law had previously gone and thought it was great even for a 1 year old. Ok, what...More

Date of experience: February 2018
1  Thank BradleyTaylor86
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 22 February 2018

Thank you for your very detailed review, it is very helpful for us to get feedback. It's very pleasing to read that you really enjoyed your visit and that the staff you encountered were 'phenomenal' Thank you. Our aim is to be the best we...More

Reviewed 15 February 2018 via mobile

Charged for a 2 week old baby £3.50 that is disgusting for any business to charge a baby under a month old.More

Date of experience: February 2018
Thank Ken P
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 16 February 2018

Dear Ken, Here at Riverside Hub we have the UK's largest baby sensory area. The range of facilities available for parents to spend quality time with their children is greater than any other venue in the country. Most indoor play centres do not charge for...More

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Questions & Answers
Ask a question
Sansha G
30 September 2018|
AnswerShow all 2 answers
Response from Ellis P | Property representative |
Yes, we can warm food by microwave (or drinks by sitting them in a jug of hot water). Just ask at the cafe servery.
0
Votes
stoptheworld13
12 June 2018|
AnswerShow all 3 answers
Response from Ellis P | Property representative |
Our parking is free at Riverside Hub
1
Vote
jrayfield21
25 April 2017|
AnswerShow all 5 answers
Response from Ellis P | Property representative |
Good question. For a 13 year old I would suggest that Laser Invasion, our new laser tag arena would be ideal. Included within your admission fee you and your kids can play as many games of laser tag as you like for no extra... More
1
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