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Riverside Hub

7 Carousel Way | Riverside Park, Northampton, Northampton NN3 9HG, England
+44 1604 403003
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Review Highlights
Great!

My 2yr old has been going here for over a yr and loves it! It’s the best indoor play area in... read more

Reviewed 1 week ago
Bianca E
via mobile
Great time for four children

Met up with friends who had two children. Neither of the families had been there before. We visited... read more

Reviewed 2 weeks ago
NigelTaylor
,
Bedfordshire
Read all 275 reviews
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Traveller Overview
  • Excellent60%
  • Very good25%
  • Average10%
  • Poor1%
  • Terrible4%
Travellers talk about
“go karts”(27 reviews)
“sensory room”(24 reviews)
“soft play”(31 reviews)
About
You'll love our HUGE Family Entertainment Centre. There are lots of fun activities for children from 0 - 13. For babies there is a dedicated soft baby area and a brand new under 2's area, as well as a separate baby sensory room. Toddlers have their...more
Closed Now
Hours Today: 9:30 AM - 6:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
7 Carousel Way | Riverside Park, Northampton, Northampton NN3 9HG, England
Website
+44 1604 403003
Top Selling Tours & Activities in and around Northampton
from US$135.20
More Info
Write a ReviewReviews (275)
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All reviews
"go karts"
in 27 reviews
"sensory room"
in 24 reviews
"soft play"
in 31 reviews
"play centre"
in 11 reviews
"christmas experience"
in 9 reviews
"laser tag"
in 9 reviews
"reindeer food"
in 7 reviews
"climbing wall"
in 15 reviews
"santa experience"
in 5 reviews
"toddler area"
in 11 reviews
"all ages"
in 25 reviews
"free breakfast"
in 3 reviews
"role play"
in 3 reviews
"magical christmas"
in 3 reviews
"play frame"
in 4 reviews
"pottery painting"
in 4 reviews
"party host"
in 7 reviews
Filter

1 - 10 of 275 reviews

Reviewed 1 week ago via mobile

My 2yr old has been going here for over a yr and loves it! It’s the best indoor play area in Northampton. Little expensive if you have more than one child but it’s worth it!

Thank Bianca E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Met up with friends who had two children. Neither of the families had been there before. We visited on the bank holiday Sunday when the weather was brilliant. The place was practically empty and we stayed from 11.00am to 5.00pm. There were not any queues...More

Thank NigelTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 2 weeks ago

Thank you for your review Nigel, it is much appreciated. You certainly visited us on the right day. Whem the weather is hot and sunn we are far, far quieter than when it is cold or raining. If more people thought about this, and visited...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Visited here with my son who is 3months and my friend who's son is a year we didn't know what to expect. I think the £5 registration fee is strange but it clearly states this on the website so was not a surprise when we...More

Thank MkLadybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 2 weeks ago

Thank you for your review of Riverside Hub. We do have a huge range of facilites for children of all ages (with possibly the UK's broadest range of sensory facilties for pre-schoolers) - and will be opening another play area for under 4's within the...More

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Reviewed 4 weeks ago via mobile

Terrible customer service. Host was absent most of the time, I had to look for her most of the time, then told me 15 mins before children were to sit down to eat their party good that they didn’t have any vegan food, this has...More

1  Thank Mazwitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to post a review of your party. At Riverside Hub we pride ourselves on 'Providing great days out for families and the very best birthday parties', so to hear of the mis-communication over the vegan child at your party...More

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Reviewed 4 April 2018 via mobile

Was going to visit but on principle didn't. There is no justification for a registration fee. Yes only £5. But its the principle. Is not a gym so trying to compare prices to this is ridiculous... Was told it was for the expensive system they...More

Thank AndyT325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 5 April 2018

That is completely your choice Andy. I hope you had a great time elsewhere. Our software is basically adapted gym software, but we charge a £5 registration fee instead of the £50 charged at some gyms. The £5 goes part of the way to paying...More

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Reviewed 3 April 2018 via mobile

We travelled from Oxford, Bicester and Milton Keynes to meet up. Children ages 2-4-8-9 years had a fantastic time as did parents and grandparents. It was well worth the entry fee. Food and drink available was good. We all managed to have a go on...More

Thank Jean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Manager at Riverside Hub, responded to this reviewResponded 4 April 2018

Thank you for taking the time to review your visit to Riverside Hub. It's lovely to read that you all enjoyed yourselves and that you found the staff to be chatty and helpfu - well worth the entry fee too! I do hope you can...More

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Reviewed 2 April 2018 via mobile

The hub has been a life saver during my maternity leave from visits with friends to solo visits with my baby during rainy days. It’s so well equipped and my son adores the sensory room and special baby play area. The recently fitted light water...More

Thank Crk1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 4 April 2018

Thank you for your lovely review. Our staff were delighted to read it. Riverside Hub is quite unlike any other play centre. We are constantly improving, improving, improving all aspects of what we do. We have lots of new changes coming soon that I am...More

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Reviewed 31 March 2018

As many people have already said , in the main it is a brilliant place.When we have our grandchildren fir a few days, we normally bring them here. Having been a few time previously, we did have a shock, having never noticed the time limit,...More

Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 4 April 2018

Thank you for your review. All feedback is very important to us. We do operate a 2.5 hour play session from October to April. However, on days when we are not so busy you are welcome to stay as long as you like. We can...More

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Reviewed 21 March 2018

We had our kids birthday party here - we visit here regularly even though it takes us an hour to travel. Great for our two kids aged 1 and 3. They love it and so do we! Go karts for my 3 yr old and...More

1  Thank AjayMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 23 March 2018

Thank you for taking the time out to review Riverside Hub. It's flattering to hear that you travel for an hour regularly to get to us. Next time you visit I suspect your children will LOVE our new carousel, it really is very nice. As...More

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Reviewed 24 February 2018 via mobile

Came down from Cardiff to visit family for weekend an decided to take the children out for few hours to burn some energy before the long journey home to Cardiff an was told by reception staff that we had to become members for £5 each...More

Thank Alm-Grimwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 1 March 2018

Thank you for your feedback. Whilst all feedback is very much appreciated, you have not actually fully visited Riverside Hub, just stood in our reception. As one of my team did say, our registration process and pricing policy are online at www.riversidehub.com but unfortunately you...More

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Ask a question
Questions & Answers
jrayfield21
25 April 2017|
AnswerShow all 5 answers
Response from Ellis P | Property representative |
Good question. For a 13 year old I would suggest that Laser Invasion, our new laser tag arena would be ideal. Included within your admission fee you and your kids can play as many games of laser tag as you like for no extra... More
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