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Riverside Hub

Closed Now: 9:30 AM - 6:00 PM
Open today: 9:30 AM - 6:00 PM
Review Highlights
Arty birthday party

I booked a arty party at the Riverside Hub back in January very easy to book online and everything... read more

Reviewed 2 weeks ago
26Aliye
,
Northampton, United Kingdom
via mobile
Party

Excellent party for my son - all the children had a fabulous time - we had the dinosaur room... read more

Reviewed 3 weeks ago
Sunflower_007_007
,
Northampton, United Kingdom
via mobile
Read all 313 reviews
153
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Certificate of Excellence
Traveller Overview
  • Excellent61%
  • Very good23%
  • Average10%
  • Poor1%
  • Terrible5%
Travellers talk about
“go karts”(33 reviews)
“sensory room”(26 reviews)
“soft play”(36 reviews)
About
There's fun for the whole family at the Hub. For babies there is a dedicated under 2's area, as well as a separate baby sensory room. Toddlers have their very own specially designed toddler village, set apart from the larger children. Over 5's can...more
Closed Now
Hours Today: 9:30 AM - 6:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
7 Carousel Way | Riverside Park, Northampton, Northampton NN3 9HG, England
Website
+44 1604 403003
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Top Selling Tours & Activities in and around Northampton
from US$126.60
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from US$216.20
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Reviews (313)
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LanguageEnglish
184
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17
Show reviews that mention
All reviews go karts sensory room soft play play centre laser tag climbing wall christmas experience reindeer food all ages toddler area santa experience electric cars play frame pottery painting adult entry indoor play party host
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1 - 10 of 313 reviews
Reviewed 3 days ago

Visited with my disabled daughter and her children. Was told on entry wheelchairs could enter the under two's area.which my daughter had been told on a previous visit by a lady identifying herself as the owner that wheelchairs were not allowed into this area as...More

Date of experience: December 2018
Thank 0dv7
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 2 days ago

Thank you for taking the time to post a review. Your 3 star rating, and title "Unhygenic under two's area" is slightly at odds with the final paragraph " I believe this is the best children's activity center I have visited with great amenities for...More

Reviewed 1 week ago via mobile

I had travelled down from Yorkshire to see my sister and celebrate my nieces third birthday. Firstly I cannot comment on cost ect as this was paid my my brother in law and his family already however the centre is great for kids of all...More

Date of experience: December 2018
1  Thank IrishmissT
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 1 week ago

Thank you for bringing this issue to our attention. We do operate a secure entry and exit system, which ensures we know who everyone is in the building for safety and security reasons. With large numbers of children present, it is important that we know...More

Reviewed 2 weeks ago via mobile

Unfortunately on Sunday 25th November 2018 a wheelchair users was refused to areas and discriminated against. Customer had complained that a mother in a wheelchair who was playing with her three children had contaminated play equipment with a dirty wheelchair, the lady apologised and offered...More

Date of experience: November 2018
1  Thank MorganD487
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 2 weeks ago

Thank you for raising your concerns. Riverside Hub is a very inclusive facility. We try to make as many areas as possible fully accessible for child and adult wheelchair users, and welcome many wheelchair users each year. On the day in question, our concerns were...More

Reviewed 2 weeks ago via mobile

I booked a arty party at the Riverside Hub back in January very easy to book online and everything was very clear and all was explained well through the booking process. I was sent reminders closer to the party date and I had to make...More

Date of experience: November 2018
Thank 26Aliye
Reviewed 3 weeks ago via mobile

Excellent party for my son - all the children had a fabulous time - we had the dinosaur room & highly recommend. Staff very helpful & attentive - perfect.

Date of experience: November 2018
Thank Sunflower_007_007
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your son's party at Riverside Hub. It's lovely to hear that you all had a fabulous time, and would highly recommend us. I do hope we can welcome you back again soon. Kind regards, Ellis Potter

Reviewed 4 weeks ago

When your 3 year old granddaughter has run around non-stop for 3 hours and cries her eyes out when it's time to leave you know it's been worth every penny. Not the cheapest soft play, but certainly the best and biggest we've ever been to....More

Date of experience: November 2018
Thank Colin T
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 4 weeks ago

Thank you for such a well detailed review Colin. It's pleasing to read that you all really enjoyed your visit. We have lots of really exciting new play features coming over the next few months, so you sould see lots more changes the next time...More

Reviewed 4 weeks ago via mobile

From the moment we arrived until we left with our monkeys 🐒 it was brilliant, Every member of staff was smiling and very well organised, Can't fault the place

Date of experience: November 2018
Thank laurie-leepp
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 1 week ago

Thank you for your kind words, they are much appreciated. I do hope you can continue to enjoy lots more fun visits to Riverside Hub. Kind regards, Ellis Potter

Reviewed 4 weeks ago via mobile

My daughter just had her 6th Birthday party here in the unicorn room, and I couldn't fault it, all of the girls had a great time. Anton the party host was really nice, organised and helpful. The unicorn room was amazing with unicorn dress up,...More

Date of experience: November 2018
1  Thank Hannah4614
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your party at the Hub. It's lovely to read that you all had a great time. Anton was very proud when he learned of your comments, so you really made his day! I do hope we can...More

Reviewed 7 November 2018 via mobile

My little boy loved this place. He ran around all afternoon. The areas for him to play was clean and loads to keep him going. I do think the charge was high for the mum's and dads to enter the place. As they make money...More

Date of experience: November 2018
Thank Zoe L
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 5 weeks ago

Thank you for reviewing Riverside Hub Zoe. It's great to hear that your boy loved the place. We have the largest range of indoor play facilities in the country, so there is certainly plenty to keep him amused. Regarding our pricing - we charge £3.50...More

Reviewed 27 October 2018 via mobile

The Hub overall is a great place to visit as an occasional treat due to the price per child and £3+ per adult (gets rather expensive should you take the in-laws AND purchase drinks etc) However lots to do for the children and they simply...More

Date of experience: October 2018
1  Thank NMAI14202426
Ellis P, Owner at Riverside Hub, responded to this reviewResponded 6 November 2018

Thank you for your review. You raise some very interesting points. It is very nice to hear that you find us a great place to visit. Regarding pricing: We charge for adults at Riverside Hub, as everything here has been designed for adults to play...More

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Questions & Answers
Ask a question
Sansha G
30 September 2018|
AnswerShow all 2 answers
Response from Ellis P | Property representative |
Yes, we can warm food by microwave (or drinks by sitting them in a jug of hot water). Just ask at the cafe servery.
0
Votes
stoptheworld13
12 June 2018|
AnswerShow all 3 answers
Response from Ellis P | Property representative |
Our parking is free at Riverside Hub
1
Vote
jrayfield21
25 April 2017|
AnswerShow all 5 answers
Response from Ellis P | Property representative |
Good question. For a 13 year old I would suggest that Laser Invasion, our new laser tag arena would be ideal. Included within your admission fee you and your kids can play as many games of laser tag as you like for no extra... More
1
Vote