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Review Highlights
Castle Mall, Norwich

Great area to wander around, eat or shop. Most things people are looking for are in this area... read more

Reviewed 3 October 2018
Haverhill, United Kingdom
Plenty of space

Castle Mall has five floors of shopping, ample parking and an eight screen cinema. Close by the... read more

Reviewed 18 September 2018
Felixstowe, United Kingdom
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Traveller Overview
  • Excellent28%
  • Very good27%
  • Average33%
  • Poor8%
  • Terrible4%
Travellers talk about
“vue cinema”(7 reviews)
“great mall”(3 reviews)
“muffin break”(3 reviews)
Located in the centre of Norwich City, Castle Mall shopping centre comprises of 60 stores and food outlets, across five levels of retail and leisure, including an 8-screen Vue cinema. The centre also boasts a 790 space multi-storey car park.
100 Castle Mall, Norwich NR1 3DD, England
+44 1603 766430
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Top Selling Tours & Activities in and around Norwich
from US$15.73
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Reviews (94)
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All reviews vue cinema great mall muffin break great selection of shops chain stores christmas shopping very helpful staff royal arcade argos shoppers toilets films stroll
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1 - 10 of 89 reviews
Reviewed 5 days ago via mobile

Nothing is more annoying then cleaning staff in the food courts gleaming laser pens into the pigeons eyes. Yes the pigeons are very unhygienic in the food courts but if you leave them they aren’t trouble! It’s when they get disturbed with those stupid laser...More

Date of experience: January 2019
Thank 123happiness1234
Reviewed 22 November 2018 via mobile

Came over from Great Yarmouth to buy two collectable christmas mugs. When I arrived, no one seemed to know so the lady went to ask. Came out with a guy who told me that they had not been put aside as he did not "think"...More

Date of experience: November 2018
Thank Richardo1961
Reviewed 21 November 2018

There is a great selection of shops and a good selection of food venues in the food court, handy to park in for going to the castle, the city and the shops.

Date of experience: November 2018
Thank Sirwolfe
Reviewed 3 October 2018

Great area to wander around, eat or shop. Most things people are looking for are in this area, clothes, jewellery, food, shoes, you name it it's here or close by. There's some great higher end watch shops and cycle shops too.

Date of experience: March 2018
Thank paulsymonds
Reviewed 25 September 2018

We entered the Castle Mall from the Castle Green. They say no photographs are allowed, something I didn't understand but followed the instruction. On the floor where we entered, at the top level, there were many eating establishments around a central area where you could...More

Date of experience: September 2018
Thank Edmund R
Reviewed 18 September 2018

Castle Mall has five floors of shopping, ample parking and an eight screen cinema. Close by the Castle Museum. Although this is not our favourite mall in Norwich you can escape for a while for a bite to eat.

Date of experience: August 2018
Thank Felixstowe2016
Reviewed 5 September 2018 via mobile

Yes a few shops have gone and they do need to give the mall a bit of a spruce up, but it’s still a great mall and has nice shops. It’s a shame it’s lost a few spaces and there’s a dark end to the...More

Date of experience: August 2018
Thank NorwichSarah
Reviewed 30 August 2018 via mobile

Used to enjoy coming to Castle Mall, but now with the out dated environment and empty units, the only good thing about it are the toilets and the exit. Sorry.

Date of experience: August 2018
Thank 642MarkG642
Reviewed 3 July 2018

Its mall must shops are shut and just empty spaces where shops are shut only few shops that are open are a weird candle/expensive furniture, Norwich city fc shop, a toy shop, a peacocks, a boots , starbucks, fast food gubins and a poundland and...More

Date of experience: July 2018
Thank Martin W
Reviewed 26 June 2018 via mobile

Excellent iris amazing but very few shops in total which is very strange.. anyway I enjoyed it and so did my friends

Date of experience: June 2018
Thank Emma W
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Questions & Answers
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17 January 2019|
Response from Felixstowe2016 | Reviewed this property |
Hi disappointing that so many shop have gone down and I can only think that it probably may be due to high rent and perhaps lack of customers. High rent has to be regained for the shop owner so it will be added into their... More