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Oxygen Freejumping

Closed Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM
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Review Highlights
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I went before and had a blast so decided to take my friend whose never been; overstaffed-using... read more

Reviewed 30 July 2018
Laena X
via mobile
The best birthday 5th Birthday Party we could have imagined!

This is the second time we have arranged a birthday at Oxygen. The host Asvin, was so attentive. We... read more

Reviewed 2 weeks ago
Dalia B
via mobile
Read all 251 reviews
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Traveller Overview
  • Excellent40%
  • Very good21%
  • Average12%
  • Poor11%
  • Terrible16%
Travellers talk about
“dodge ball”(8 reviews)
“great fun”(25 reviews)
“hour session”(5 reviews)
About
Oxygen Freejumping, is London's ultimate trampoline park! Oxygen Freejumping is a place where you can jump, flip, leap, play and soar to your heart's content. It’s a jumping paradise with multiple different spring-loaded zones, so whether you’re a...more
Closed Now
Hours Today: 9:00 AM - 9:00 PM
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Suggested duration: 1-2 hours
Contact
Kendal Avenue | Unit 15, Vision Industrial Park, London W3 0AF, England
Website
+44 333 200 0349
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Top Selling Tours & Activities in and around London
from US$26.10
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from US$120.00
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from US$154.90
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from US$88.00
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Most Helpful Positive Review
Reviewed 19 February 2017 via mobile

So I visited Oxygen Freejumping (Acton) with my partner & my 11 year old daughter back on Wednesday for a Freejump session from 7-8pm which we all very much enjoyed! Around 8pm as we were leaving I discussed with my partner about possibly having my...More

5  Thank Aaravkhan
Most Helpful Critical Review
Reviewed 19 September 2015

Trying to get a response on a query about a children's party I have booked ( and paid for) for 18 children. No one ever answers the telephone. Or responds to emails. Unbelievable. While the jumps may be fun the administration needs addressing urgently.

11  Thank Khadm2015
Reviews (251)
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All reviews dodge ball great fun hour session big kids whole family two hours acton dodgeball gladiator ropes activity exercise pounds
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1 - 10 of 246 reviews
Reviewed 5 days ago

I had a terrible experience. I phoned the call centre inquiring about a class. I specified which park was closest to me and also the class I wanted to attend. I was told not to book in advance, but to turn up for a trial...More

Thank Navigate41579725538
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 3 days ago

Hi Navigate41579725538 Could you please email me chris.welch@oxygenfreejumping.co.uk so I can identify which park you had this issue at? Many thanks.

Reviewed 2 weeks ago via mobile

This is the second time we have arranged a birthday at Oxygen. The host Asvin, was so attentive. We were there during half term... very busy! Asvin remembered all kids and brought them all together after the jumping hour (I was worried about the transfer...More

Thank Dalia B
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 2 weeks ago

Hi Dalia, many thanks for the great review. Off the back of this we have nominated Asvin for a WOW award from our CEO! He will be very pleased.

Reviewed 4 weeks ago via mobile

I booked a birthday party for my 7 year old son and the organisation was shambolic. We were kept waiting 45 minutes despite getting there 30 minutes early as advised. There was no staff to greet our party of 20 children and the staff present...More

Thank bb737
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 4 weeks ago

Hi bb737 Very sorry to hear of these issues (although we've never offered chicken nuggets). We will review our planning system and will conduct further training with our staff to ensure these issues are not repeated.

Reviewed 11 September 2018 via mobile

My family had high expectations of Oxygen when we approached them to book the entire venue for my daughters birthday. We were let down from the very beginning; the management renagade on the first offer they made and then continued to retrade us on every...More

Thank Siraj D
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 11 September 2018

Dear Siraj, I believe we have now dealt with this issue with you. Kind regards Chris Welch

Reviewed 25 August 2018 via mobile

Came with my daughter my cousin and her son, 15 mins in my daughter put her hand in spit (more like flem) when I came out and said we was going and I wanted a refund I was only refunded for my daughter they would...More

1  Thank Jade T
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 30 August 2018

Hi Jade, I have emailed you directly. Many thanks.

Reviewed 20 August 2018

Only one member of staff on the door and credit cards not accepted/working. Fortunately we had booked online. However, it seemed the they weren't just understaffed on the door as a number of areas of the venue were cordoned off. The boys had fun, but...More

Thank BigBobW4
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 21 August 2018

Hi BigBobW4 Unfortunately there have been two recent incidents of national outages of credit card facility operators so I can only apologise you arrived during one of these incidents. The only area we cordon off on the park in general sessions is our overflow trampolines...More

Reviewed 8 August 2018 via mobile

An excellent staff served us at this venue on Saturday. He was on duty when l arrived with my teens at the venue. A child spilled her drink and this excellent staff offered to help. A complete gentle man with excellent character. He was in...More

Thank pastor o
Reviewed 4 August 2018 via mobile

I've been here several times but my visit on 2/8/18 was disappointing. I went to the little o's session with my son and most of the areas we enjoy was cordoned off. It took a while before we could even get into the trampoline park...More

1  Thank Mo R
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 6 August 2018

Hi Mo, I am very sorry for your recent disappointing visit. We are reviewing our rules currently about letting under 5's into the assault course area and I hope to be able to bring good news on that very soon. Our air pillow, which is...More

Reviewed 30 July 2018 via mobile

Went to oxygen and had an amazing time sath the manager was so helpful definitely recommend this place for family’s definitely coming back!!!!

Thank Sam R
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 1 August 2018

Such a great review, thank you very much. I'll pass your comments on to Sath.

Reviewed 30 July 2018 via mobile

I went before and had a blast so decided to take my friend whose never been; overstaffed-using their phones and chatting away whilst some went on trampolines in their trainers which was odd (hygiene wise) as we all wore socks. Some parents sat on support...More

Thank Laena X
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 30 July 2018

Hi Laena I'm very sorry to hear of these issues and I would definitely like to look into it for you. Please could you email me with the date and time of your visit? My email address is chris.welch@oxygenfreejumping.co.uk

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Questions & Answers
Ask a question
tpkjaipur
3 August 2018|
Answer
Response from sinittab2017 | Reviewed this property |
Hi there it’s definitely safe and appropriate for a 4.5 year old but not a 1 year old. I don’t think a 1 year old is allowed to be honest. But 4.5 yes :) Enjoy x
1
Vote
Louise007London
6 April 2017|
AnswerShow all 6 answers
Response from Oxygen C | Property representative |
Hi Louise, Thanks for your interest in a party. Our parties are for a range of ages and we also have separate 'Little Os' party sessions for 5yo and under so this might be more suitable for your daughter despite being her... More
0
Votes
Opentage
7 January 2017|
AnswerShow all 4 answers
Response from jolenemarion | Reviewed this property |
no , after we got home from the party the party mum realised none of the children had been given the party bags she had paid £3 per child extra for and she tried calling them over 20 times in the following 3 days and never... More
1
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