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K Spa

Kensington House Richmond Way | K West Hotel & Spa, London W14 0AX, England
+44 20 8008 6600
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Review Highlights
Woeful service and completely overbooked

I can only assume this was an exceptionally poor day at this spa as other reviews seem good... read more

Reviewed 3 weeks ago
Eda88
,
London, United Kingdom
Daughters Christmas present

I visited with my daughter in late February, the reception staff were indifferent and service slow... read more

Reviewed 20 June 2018
Lynne2751965
via mobile
Read all 66 reviews
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Overview
  • Excellent35%
  • Very good16%
  • Average22%
  • Poor9%
  • Terrible18%
12 Apr 2018
“Spa treat”
12 Mar 2018
“Manicure & Pedicure”
LOCATION
Kensington House Richmond Way | K West Hotel & Spa, London W14 0AX, England
This attraction is at K West Hotel & Spa
CONTACT
Website
+44 20 8008 6600
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1 - 10 of 61 reviews

Reviewed 3 weeks ago

I can only assume this was an exceptionally poor day at this spa as other reviews seem good. However the service was extremely disappointing. The treatment itself (facial) was okay but not great. We did arrive 3 minutes after our treatment start time due to...More

Thank Eda88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

I visited with my daughter in late February, the reception staff were indifferent and service slow but we weren’t in a hurry so we let it go. The reason fir the poor review (and I don’t normally leave bad reviews) is that after the pedicure...More

1  Thank Lynne2751965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

I visited the spa on a Thursday afternoon with my mother, as I took her for a belated birthday treat. It was fairly quiet and we had the spa to ourselves at some points. We loved every minute! It was small but had great facilities:...More

Thank Thalitaaa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 May 2018 via mobile

We would like to say a massive thank you to the therapist Lauren and liset for treatments on Friday 4th may 2018. They are apsoluty amazing. We had a back neck shoulder aromatherapy, Such a wonderful relaxing hotel with super experience. Recommended for couples ⭐️any...More

Thank Katy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

I enjoyed a spa day here for my birthday, which fell on a Tuesday. We purchased a package which was access to the facilities, a 25 minute exfoliation treatment, a 25 minute back massage and lunch. First of all, we had a warm welcome and...More

Thank Missholiday00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018

Great spa with lovely facilities, staff were really helpful and friendly. I had a deep tissue massage which was excellent and would highly recommend veronica!

Review collected in partnership with this attraction
Thank Deniece M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2018

Ladies working were very helpful and did everything perfectly.The spa was kept clean and proffesional looking.

Review collected in partnership with this attraction
Thank angeliquebrown99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

Very good service. Good way to energize. The jacuzzi was perfect. Massage service was not rushed but done brilliantly. Food in the restaurant was impressive.

Review collected in partnership with this attraction
Thank TRDO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018

Great experience in a cool classy hotel. Earlier you go the better as spa area is small and when busy not very comfortable

Review collected in partnership with this attraction
Thank Ali K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018

Everybody at the spa was very helpful, loved the snow room. I would also recommend the afternoon tea which was amazing.

Review collected in partnership with this attraction
Thank frankola75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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