We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Richard Ward Hair and Metrospa

Closed Now: 9:00 AM - 7:00 PM
Open today: 9:00 AM - 7:00 PM
Save
Share
Review Highlights
Denise is incredible

I was searching for a smoothing treatment and found Denise at Richard Ward. Denise gave me a... read more

Reviewed 4 weeks ago
Joanna W
Very nice haircut, super comfortable with the stylist

I went yesterday. Had booked someone else but missed my appointment. So, went to Adolfo who is... read more

Reviewed 9 June 2018
Lotusflower111
,
London, United Kingdom
via mobile
Read all 84 reviews
13
All photos (13)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent74%
  • Very good2%
  • Average1%
  • Poor8%
  • Terrible15%
4 weeks ago
“Denise is incredible”
9 Jun 2018
“Very nice haircut, super comfortable with the stylist”
About
The SALON Richard’s uber-cool award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,200 clients per week. Past winner of Hair Magazine’s London Salon of the Year, the salon...more
Closed Now
Hours Today: 9:00 AM - 7:00 PM
See all hours
Contact
82 Duke of York Square | Sloane Square, London SW3 4LY, England
Chelsea
Website
+44 20 7730 1222
Call
Top Selling Tours & Activities in and around London
from US$26.60
More Info
from US$122.50
More Info
from US$158.20
More Info
from US$89.90
More Info
Reviews (84)
Filter reviews
80 results
Traveller rating
58
2
1
7
12
Traveller type
Time of year
LanguageEnglish
58
2
1
7
12
See what travellers are saying:
FilterEnglish
Updating list...
1 - 10 of 80 reviews
Reviewed 4 weeks ago

I was searching for a smoothing treatment and found Denise at Richard Ward. Denise gave me a keratin treatment and a haircut. I can honestly say my hair has never looked so good. She managed to use the treatment to give my hair body whilst...More

Thank Joanna W
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 3 weeks ago

Dear Joanna W, Thank you so much for giving us such a great review, I am so glad you found Denise, it's so important that we get the right fit between the client and stylist and Denise is one of those rare all-round talents. Even...More

Reviewed 9 June 2018 via mobile

I went yesterday. Had booked someone else but missed my appointment. So, went to Adolfo who is Italian. Super friendly and tries his best to make you feel confortables but not only that: the haircut was also amazing. He took about 1.45 to finish and...More

2  Thank Lotusflower111
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 15 August 2018

Dear Lotusflower, Thank you, thank you for taking the time to give us your review I really appreciate it. I am glad that you are so delighted with your haircut, Adolfo is a really gifted professional but it is also really encouraging to hear that...More

Reviewed 7 May 2018

I visited the Richard Ward salon based on the recommendation of a friend whose hair always looks fantastic. I had by hair cut by Joey. While the cut cost more than I usually spend on a haircut, I feel it was worth every penny. I...More

Thank Emily G
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 15 August 2018

Dear Emily G, Great to receive a review like this so thank you for taking the time, it just shows that the consultation is as important as the service, a good stylist will always give an in-depth view to manage expectations and set achievable boundaries,...More

Reviewed 25 March 2018 via mobile

Richard Ward hair & metrospa is the best salon in London. I love coming to the salon to get all my treatments. The staff are so friendly and a wonderful atmosphere within the salon. Pia completes all my beauty treatments for me and I look...More

2  Thank SMG1942
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 15 August 2018

Dear SMG1942, Thank you so much for taking the time to give us your feedback on your experience within the salon and specifically on the team members that look after you while you are with us. New clients are always welcome through our door but...More

Reviewed 10 March 2018 via mobile

I had the pleasure of having a full leg wax with the lovely Pia. I have been to many salon's over the years for waxing so have vast experiences with many therapists, none of which made me feel as relaxed as Pia. From the moment...More

3  Thank LizzyE74
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 21 March 2018

Dear LizzyE74, Thank you for taking the time to give us such a great review in regards to Pia and your customer experience, we are very proud of the high level of expertise delivered from out therapists but it is always lovely to hear from...More

Reviewed 10 March 2018 via mobile

I work nearby and popped in to have a manicure. I'm usually very fidgety and bore easily but the manicurist named Pia was so attentive and friendly, we were chatting the whole way through! The salon is modern and relaxing and I really enjoyed the...More

2  Thank Nicola M
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 21 March 2018

Dear Nicola M, Thank you for taking the time to give us your feedback on your time with Pia at the salon, she has a very natural down to earth way of putting her clients at ease during their time with her, if you loved...More

Reviewed 10 March 2018 via mobile

Firstly this salon is amazing, I was booked in to see a beauty therapist called Pia and left feeling a million dollars! The place is lush, a lovely space to spend a rainy afternoon. I had a facial and a manicure. I am a mother...More

2  Thank Stellatik
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 21 March 2018

Dear Stellatik, Thank you so much for giving us your feedback on your experience while at the salon, it is so lovely to get positive feedback in regards to one of the team and I am delighted Pia seems to have exceeded the expectation of...More

Reviewed 30 November 2017

The curling tong is not great - the hair dryer is ok - but I am most disappointed that the company after sales is Appalling!! - used the product once to try, wanted to exchange or refund 2 days later and the company said No...More

1  Thank quinton2
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 5 January 2018

Dear quinton2, Richard Ward Hair and Metrospa have never manufactured any electrical equipment such as curling tongs or hair dryers, Richard did, however, endorse electricals for a company called Diva which were distributed in Boots, Richards endorsement of these electrical finished some years ago so...More

Reviewed 24 November 2017

David did some beautiful highlights for me. I have had a full head of highlights in the past, but this time had a half head. My hair is naturally dark blonde and David has done lovely subtle highlights for me. Got lots of compliments! Tommy...More

Thank Abi B
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 22 December 2017

Dear Abi B, Thank you so much for taking the time to give us your feedback, I really appreciate it. Customer feedback is essential for us to maintain the levels of expertise we consistently offer to our clients, so we welcome anything that is constructive...More

Reviewed 10 November 2017

I have short hair and always apprehensive whenever I go to have my hair cut ! Chloe cut my short hair amazingly. I will definitely be a model for her again if she needs models. Thank you Chloe and the stylist that guided her through.More

Thank jacquijenkins2
Gavin H, Manager at Richard Ward Hair and Metrospa, responded to this reviewResponded 17 November 2017

Dear Jacquijenkins2, Thank you so much for taking the time to give us your feedback, the education for our apprentice team is vital to the longevity and growth of our business and it is a delight to hear about them exceeding their clients/models expectation of...More

View more reviews
Nearby
Chelsea
Wealth courses through The King's Road, Chelsea's
upmarket artery of West London life packed with shops,
eateries and glitzy nightspots. For people-watching at
its best and luxury retail therapy that's largely
unrivalled, this area cannot be missed. But if this
showy street starts to overwhelm or a moment of price
tag shock sends you reeling, a quick detour down
pretty much any of many King's Road veins will reveal
...More
Nearby HotelsSee all 1,085 hotels in London
San Domenico House
185 reviews
.17 km away
Draycott Hotel
814 reviews
.20 km away
Sloane Square Hotel
1,332 reviews
.23 km away
11 Cadogan Gardens
1,002 reviews
.27 km away
Nearby RestaurantsSee all 25,043 restaurants in London
The Five Fields
1,215 reviews
.15 km away
Caraffini
361 reviews
.20 km away
Cote Brasserie - Sloane Square
927 reviews
.22 km away
Gallery Mess Restaurant and Bar
495 reviews
.04 km away
Nearby AttractionsSee all 6,267 attractions in London
Saatchi Gallery
1,284 reviews
.05 km away
Cadogan Hall
172 reviews
.31 km away
Sloane Square
121 reviews
.18 km away
Royal Court Theatre
82 reviews
.25 km away
Questions & Answers
Get quick answers from Richard Ward Hair and Metrospa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines