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Review Highlights
Best massage ever

I booked a massage treatment and afternoon tea at The Baglioni Spa. We both had the most amazing... read more

Reviewed 15 April 2018
London216
via mobile
Fabulous

I’m been at the Baglioni Spa just for a 60 minutes massage under the incredible and unique touch of... read more

Reviewed 5 March 2018
robssc
via mobile
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Traveller Overview
  • Excellent75%
  • Very good11%
  • Average3%
  • Poor0%
  • Terrible11%
14 Apr 2018
“Best massage ever”
5 Mar 2018
“Fabulous ”
About
Welcome to the new Baglioni SPA, a hidden gem in the heart of Kensington. Designed by Rebosio+Spagnulo, the renovated Baglioni SPA is the ideal place to relax body and mind and restore well-being for a full caring and personalized experience. Open...more
Contact
60 Hyde Park Gate, London SW7 5BB, England
South Kensington
Website
+44 20 7368 5700
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Reviews (27)
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1 - 10 of 22 reviews
Reviewed 15 April 2018 via mobile

I booked a massage treatment and afternoon tea at The Baglioni Spa. We both had the most amazing afternoon. It was perfect. My therapist, Giovanna, was the best! The 50 min massage was so relaxing. She really does have a magic touch. The afternoon tea...More

Date of experience: April 2018
Thank London216
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 16 April 2018

Dear Guest, Thank you for sharing your Hotel experience with us! We love to offer unforgettable experiences and to ensure all our guests are looked after before and during their stay. We look forward to welcoming you back soon at the Baglioni Hotel London. Best...More

Reviewed 5 March 2018 via mobile

I’m been at the Baglioni Spa just for a 60 minutes massage under the incredible and unique touch of Giovanna. Thank you for the amazing experience and professional service. Well done Giovanna. Of course I will return!

Date of experience: December 2017
Thank robssc
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 16 April 2018

Dear Guest, Thank you for your fabulous review about our SPA. We are delighted you have enjoyed your treatment and we look forward to welcoming you again soon for an other amazing and relaxing experience at our property. With Kindest Regards Alessandro Convertino General Manager

Reviewed 22 February 2018

This was a treat to myself for completing Dry January! Loved the spa as soon as I walked in to it. I had one of their packages, but asked if I could tailor it slightly, and they were more than happy to assist. I used...More

Date of experience: February 2018
Thank Ruth M
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 27 February 2018

Dear Guest, Thank you for your kind review. We are delighted you have enjoyed our amazing SPA and we hope to have the chance of welcoming you again very soon at Baglioni Hotel London. With Kindest Regards Alessandro Convertino General Manager

Reviewed 6 February 2017 via mobile

Took my partner here for his birthday, he loved it, the massage and steam was excellent as well as the customer service, very clean and tidy. Would definitely recommend this hotel to anyone planning a weekend or a day At the spa. The afternoon tea...More

Date of experience: February 2017
1  Thank Yannicke C
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 12 February 2017

Dear Guest, Thank you for sharing your Hotel experience with us! We love to offer unforgettable experiences and to ensure all our guests are looked after before and during their stay. We look forward to welcoming you back soon at the Baglioni Hotel London. Best...More

Reviewed 8 November 2016

I booked the spa and afternoon tea package to celebrate my parent's anniversary. The spa was beautiful - small but gorgeous. The staff were very helpful, on hand to help and answer any questions we had. The changing rooms (for men/women) had the steam rooms...More

Date of experience: November 2016
Thank 815simrana
Alessandro C, General Manager at Baglioni Spa, responded to this reviewResponded 7 March 2017

Dear Guest, Thank you for your review and for enjoying our services. We hope to welcoming you again soon at the Baglioni Hotel London. Do not hesitate to contact us for future reservations. Best regards, Alessandro Convertino General Manager

Reviewed 28 September 2015

Came here using the amazon local voucher. The spa is quite small - there is a steam room in the changing room, which is an unusual set up, and unfortunately it didn't seem to be switched on when I arrived, but once it got going...More

Date of experience: September 2015
Thank Alex W
Silvia B, Manager at Baglioni Spa, responded to this reviewResponded 20 October 2015

Dear Guest, Thank you for your review and for enjoying our services and facilities. Do not hesitate to contact us for future reservations, we look forward to welcoming you soon for another treat... Best regards, Silvia Bonetti Hotel Manager

Reviewed 24 May 2015

Arrived at the hotel was very impressed as we walked in, however the spa felt a bit dungeony,quite dark, no natural light. Taken to changing room, but could not believe the sink was out of action? weird, why had this not been attended to in...More

Date of experience: May 2015
3  Thank KERRY F
Silvia B, Manager at Baglioni Spa, responded to this reviewResponded 27 May 2015

Dear Guest, thank you very much for taking the time to write your review and for helping us in ensuring the best standards are constantly applied. We have been surprised to read your feedback as, the Baglioni Spa has been recently re-opened at the beginning...More

Reviewed 11 January 2015

I have been to a number of Spa in Ireland and UK but I have to say I was very disappointed with the Spa here. I had bough the Amazon local deal so I could see what it was like as I live in London...More

Date of experience: January 2015
1  Thank Hallie14
Silvia B, Manager at Baglioni Spa, responded to this reviewResponded 11 April 2015

Dear Hallie14, we are extremely disappointment to read your comments in regards to your last visit at Baglioni Spa. We pride ourselves on our high level of service and this experience is, by no means, a reflection of the service we aim to offer to...More

Reviewed 17 September 2013

I purchased a Travelzoo voucher for a massage and facial for myself and my daughter which we redeemed last week. The hotel is situated on a very busy road and currently there is a lot of building work going on in the neighbouring properties so...More

Date of experience: September 2013
5  Thank Karen P
LucaVirgilio, General Manager at Baglioni Spa, responded to this reviewResponded 18 September 2013

Dear Guest, Thank you very much for your lovely posting. Alas there are some work in progress in the area around the hotel therefore we cannot do anything else but apologise and wait till the building works are completed. Regarding the interior design of the...More

Reviewed 11 September 2013

Visited the Boutique Spa with friends and enjoyed Elemis Collagen Facials and Body Massages. The Therapists were very professional and our experience was to high standard. The Afternoon Tea and cocktails afterwards were amazing too. Highly recommend.

Date of experience: August 2013
Thank Maria C
LucaVirgilio, General Manager at Baglioni Spa, responded to this reviewResponded 13 September 2013

Dear Guest, many thanks for your lovely posting especially for your recommendation. I am glad to learn you appreciated either our therapists professionalism and the Afternoon Tea service. The staff will be very happy to know about your comment. With kindest regards, Luca Virgilio

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Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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