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Review Highlights
A great day out!

We went on the Mersey Ferries Manchester Ship Canal Cruise last weekend, sailing from Seacombe and... read more

Reviewed 2 weeks ago
becky51-9-61
,
Liverpool, United Kingdom
via mobile
A long day

I was really looking forward to this cruise, though my husband was a bit uncertain as he knows the... read more

Reviewed 3 days ago
emangee
,
Warrington, United Kingdom
Read all 185 reviews
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Traveller Overview
  • Excellent51%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
“salford quays”(41 reviews)
“return coach”(8 reviews)
“six hours”(8 reviews)
About
Mersey Ferries fascinating Manchester Ship Canal Cruise offers you a North West day out to remember. Come aboard with us for a six hour trip that's as awe inspiring as it is relaxing.
Contact
Georges Parade | Pier Head, Liverpool L3 1BP, England
Website
+44 151 330 1444
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Reviews (185)
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All reviewssalford quaysreturn coachsix hoursexcellent commentaryblue badge guidebacon buttiesdeparture pointindustrial heritagepier headsalford keysroyal iristhe imperial war museumlower deckouter deckbridge collapsedlady givinghour stopover
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1 - 10 of 182 reviews
Reviewed 3 days ago

I was really looking forward to this cruise, though my husband was a bit uncertain as he knows the area so well. However, we received vouchers as birthday gifts from his son, so he had to come with me. We stayed the night in Media...More

2  Thank emangee
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 2 days ago

Thank you for reviewing your trip on the Manchester Ship Canal Cruise. I’m sorry the commentary provided by our Blue Badge Guide did not meet your expectations. All our guides are Blue Badge Tourist Guides which are the official tourist guides of the UK. They...More

Reviewed 3 days ago

Instead of boarding the boat at Salford, we boarded at Irlam which meant we missed about a third of the cruse due to problems with the locks at Salford, there was no prior notice of this even though they had our e-mail address, we had...More

1  Thank Alan_Raimes
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 2 days ago

Hi Alan, I'm sorry you had a disappointed day on the Manchester Ship Canal, is it possible for you to provide all details of the trip and send it to comments@Merseytravel.gov.uk and we will pass onto our Ferries team for investigation.

Reviewed 4 days ago via mobile

Will keep this short but sweet! Hubby has longed to do this trip for years. Worked in ICI Runcorn & was obsessed by the canal. I bit the bullet & booked the 1st of Sept trip and I’m so glad I did. We were on...More

Thank stavroswidnes
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 3 days ago

Hi thank you for your lovely review. We're glad you enjoyed the day and we will pass your comments about the return trip back to our Ferries team.

Reviewed 6 days ago via mobile

This was an80th birthday treat for my dad The staff at pierhead where amazing, in particular Chris Assisted us by helping get us to the ship which was very important as my dad has Alzheimer’s Chris checked on us during the cruise The cafe has...More

Thank anne o
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 3 days ago

Hi Anne, thank you for your lovely review. We are glad your dad had a brilliant day out for his 80th Birthday. I will pass your kind words onto Chris and the other staff at the Pier Head. Thank you also for the recommendation and...More

Reviewed 6 days ago

Slightly biased as I am a ship enthusiast but it was a superb day. Liverpool - Manchester along a great water way. Loads to see industry ships countryside and very relaxing. Good food and drink the whole journey. The crew and staff and commentary were...More

Thank Howard-Liverpool
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 4 days ago

Hi Howard thank you so much for your lovely review. We hope to see you again soon.

Reviewed 1 week ago

This cruise was really enjoyable, relaxing and very informative. We weren't sure about spending nearly six hours on a boat on the Manchester Ship Canal.....six hours is a long time on any boat, let alone an industrial canal. The six hours skipped by due to...More

Thank JonR4567
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi Jon thank you for the excellent review, we are glad you enjoyed your day. We will pass your kind words onto Ann. Thank you for the recommendation.

Reviewed 2 weeks ago via mobile

We went on the Mersey Ferries Manchester Ship Canal Cruise last weekend, sailing from Seacombe and taking advantage of free parking at the port. From the moment we left Seacombe the trip was made even more enjoyable due to the blue badge guide’s (sorry, I’ve...More

2  Thank becky51-9-61
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi Becky, thank you for the excellent review! We're so pleased that you enjoyed your cruise and got to take in the sights. The wine sounds pretty good too! ;o) We'll forward your comments about the coaches to the relevant teams. Thanks again for the...More

Reviewed 2 weeks ago via mobile

My Boyfriend John took me on this cruise It was such fun but romantic at the same time he proposed to me on the boat and everybody cheered I went bright red But it was the happiest day of my last fe

1  Thank AngelaGoldenhair
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 1 week ago

Hi Angela, thanks for the lovely review and congratulation on your engagement! We hope to see you again soon!

Reviewed 2 weeks ago

I was fortunate enough to get a ticket for the Liverpool to Salford cruise on Bank Holiday Monday (27th August) as a Birthday present. As a family of three we had been looking forward to the cruise for several weeks and the whole experience did...More

1  Thank chester20182018
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 2 weeks ago

Hi, thank you for the fantastic review and lovely comments about our staff! We're so happy you enjoyed the cruise and recommend it to others. We look forward to seeing you again soon!

Reviewed 2 weeks ago via mobile

This trip was eagerly awaited as a group of us had booked it some time ago. The 1st of September duly arrived and we all met up at Seacombe well before departure time so we could catch up, have a drink in the cafe, etc....More

2  Thank saltyseadog973
MTAttractions, Guest Relations Manager at Manchester Ship Canal Cruise Mersey Ferries, responded to this reviewResponded 2 weeks ago

Hi, thank you for the excellent and detailed review. We're so pleased you enjoyed your cruise on the ferry. We will forward your comments regarding the coaches to the relevant team for investigation. Thank you fo the recommendation too!

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Questions & Answers
Ask a question
Laura G
30 July 2018|
AnswerShow all 4 answers
Response from Noel W | Reviewed this property |
Yes to all your questions Brian - Enjoy.
1
Vote
Alec P
25 May 2018|
AnswerShow all 3 answers
Response from MTAttractions | Property representative |
Hello Alec. The times can vary due to lock conditions on the canal but you are due to arrive in Liverpool at 4pm with the return coach to Salford at 5.30pm. There will be announcements on the Ferry on the day should there be... More
1
Vote
AllanandJanet
14 December 2017|
AnswerShow all 2 answers
Response from Ann P | Reviewed this property |
sorry can't help but seems to sum up the organisation if dates are wrong.
0
Votes