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Mountbatten Leisure Centre

Twyford Avenue | Alexandra Park, Portsmouth PO2 9QA, England
+44 23 9320 0401
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Review Highlights
Great centre with all you need in 1 place.

Great gym, always busy. New structure gives members/clients varying options and wide variety of... read more

Reviewed 1 week ago
Felicty G
via mobile
Refurbishment?

I have been a member of the gym for around 7 years. Things were getting a bit tired and I looked... read more

Reviewed 2 weeks ago
andrewdeans3
,
Portsmouth, United Kingdom
via mobile
Read all 26 reviews
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Overview
  • Excellent11%
  • Very good26%
  • Average7%
  • Poor19%
  • Terrible37%
2 weeks ago
“Unclean ”
8 Sep 2017
“Needs a deep clean”
LOCATION
Twyford Avenue | Alexandra Park, Portsmouth PO2 9QA, England
CONTACT
Website
+44 23 9320 0401
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1 - 10 of 26 reviews

Reviewed 1 week ago via mobile

Great gym, always busy. New structure gives members/clients varying options and wide variety of equipment. The classes I've attended are amazing all the trainers generate energy and keep you focused. There are running tracks outside badminton courts in the centre and even rooms where you...More

Thank Felicty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I have been a member of the gym for around 7 years. Things were getting a bit tired and I looked forward to the recent refurbishment. But post “refurb” the state of the changing rooms and the facilities in the gym has never been worse....More

2  Thank andrewdeans3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 1 week ago

Thank you for your review although I am really sorry to read your comments. Regarding the shower area, I agree there is still some additional work to be done and we, as the venue operators, are liaising with our partners, Portsmouth City Council to get...More

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Reviewed 2 weeks ago via mobile

The stairs down from the members changing area to the pool are always filthy so despite showering poolside you’re still likely to transfer the dirt to the pool. The showers only stay on for a few seconds at a time so you’re constantly restarting the...More

Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 1 week ago

Hello Caroline, thank you for posting a review and I am glad you think Mountbatten has some good facilities. I am really sorry though to read your other comments and these will be raised with the team to see where improvements can be made. A....More

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Reviewed 4 weeks ago

Please do not join this place. They simply do not care. The mens changing rooms were recently closed for refurb, in actuality, they just changed the flooring. They did not bother doing anything about the depth of mould and filth that lines the walls, ceiling...More

Thank Shareef86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 3 weeks ago

Thank you for posting a review although I am very sorry to read your comments. Please can you email me at anthony.richards@bhlive.org.uk with your contact details and I’ll get in touch to go through your feedback. I can also look into the points you have...More

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A TripAdvisor Member
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Reviewed 4 weeks ago via mobile

I took my grandchildren, aged three and nine, for a swim. The eldest ( a fairly good swimmer) was keen to swim in the main pool. I was advised that I couldn’t take the little one in that pool as only the deep end was...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 3 weeks ago

Thank you for your 5* review and fantastic comments about our lifeguard. This will be shared with the team and we look forward to welcoming you back to the centre soon. A. Richards, Operations Manager

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Reviewed 12 July 2018

Today I came to the restaurant at the Mountbatten Centre with my Daughter and we ordered scampi chips and peas after I had paid I was told they had no peas.... Salad added instead! When I bit into my scampi I found that it was...More

1  Thank _nvscott1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave a review about your recent experience. I am sorry to read through that you didn’t enjoy the meal and your feedback could've been handled better. If you are open to discussing your visit with us, please can...More

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Reviewed 10 May 2018 via mobile

The Mountbatten is definitely one of the more better leisure centres I’ve visited.Ive always found it clean and tidy and the staff very helpful.We use the centre mostly for swimming and have always found the pool area well maintained.The late Sunday adult only sessions are...More

Thank Megan Hewett J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 3 weeks ago

Thank you for your great review and I am pleased you think Mountbatten is one of the better venues you have visited. It's great you think it is a must visit with lots to offer. The cafe refurbishment is now completed and we'd love to...More

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Reviewed 12 April 2018

I pay an extra £10 a month on top of my normal membership, to have access to racquet sports (which cannot be booked online, which in itself is pretty bad.) So I am forced to phone to book a court. Of the 6 or 7...More

Thank Jeffrey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 17 April 2018

Thank you for giving us your feedback and we are really sorry to read you’re having difficulty getting through to us on the phone. Your comments have been discussed with the team and we are looking at introducing online booking for racquet sports soon. In...More

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Reviewed 26 January 2018

Contrary to some other reviews, I really like this leisure centre, although I just go there to swim lengths in the pool lanes. Never visited the café, gym, etc. First off, it's municipal, not private. I know that should make no difference to standards, but...More

Thank Johnfrisbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 6 February 2018

Thank you very much for your review and great comments about our pool, parking and prices. We will share your feedback about lockers and footwear to see where our team can make improvements. The Terrace café is currently under refurbishment and will be open again...More

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Reviewed 3 December 2017 via mobile

Absolutely appalling! Coffee undrinkable. Long queue and one lady who seemed to be just standing around telling customers all the items that were 'off', rather than helping. It is a shame that such a modern centre has such an awful cafe.More

Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHLive, Manager at Mountbatten Leisure Centre, responded to this reviewResponded 22 December 2017

Thank you for giving us feedback about your recent visit to the cafe. We’re really sorry though to read you didn’t enjoy the coffee and the customer service could've been much better. The cafe is going to be refurbished in the coming months and all...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Phillip-198
17 March 2017|
Answer
Response from BHLive | Property representative |
Hi, there is a car park and it is free for customers to use.
0
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