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Holiday Taxis

Brighton BN1 1ND, England
+44 1273 828200
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Review Highlights
IF FLYING INTO CDG PARIS DO NOT USE THIS COMPANY

Wish I had read the reviews! Do not use this company. The driver was not in arrivals, the company... read more

Reviewed 3 days ago
Lis A
via mobile
the worst company i have ever dealt with

When we visited Rome, our transfer never turned up and we were stranded in the airport for hours... read more

Reviewed 1 week ago
jadex17
via mobile
Read all 641 reviews
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Overview
  • Excellent45%
  • Very good12%
  • Average8%
  • Poor8%
  • Terrible27%
Travellers talk about
“return journey” (78 reviews)
“malaga airport” (12 reviews)
“driver waiting” (11 reviews)
Closed Now
All hours
Hours Today: 10:00 AM - 4:00 PM
Suggested Duration: < 1 hour
LOCATION
Brighton BN1 1ND, England
CONTACT
Website
+44 1273 828200
Write a ReviewReviews (641)
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All reviews
"return journey"
in 78 reviews
"malaga airport"
in 12 reviews
"driver waiting"
in 11 reviews
"booked holiday"
in 10 reviews
"reliable service"
in 8 reviews
"taxi transfer"
in 7 reviews
"brilliant service"
in 8 reviews
"vehicle"
in 43 reviews
"arrivals"
in 31 reviews
"ht"
in 9 reviews
"punctual"
in 16 reviews
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1 - 10 of 585 reviews

Reviewed 3 days ago via mobile

Wish I had read the reviews! Do not use this company. The driver was not in arrivals, the company in France told me the driver waited 45mins from our plane landing! Ok it may have landed at 11.27am but we spent 15mins getting to the...More

Thank Lis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

When we visited Rome, our transfer never turned up and we were stranded in the airport for hours. The worst customer service I have ever dealt with. The staff are incredibly rude and constantly lie. I made formal complaint and they just keep lying and...More

Thank jadex17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Avoid this company. Their taxi service is not reliable, and their customer service when things go wrong is non-existent. We booked a taxi from Krakow Airport to our hotel on 7 January 2018, with a return taxi from the hotel to Krakow Airport on 12...More

Thank P_and_T_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, Customer Services at Holiday Taxis, responded to this reviewResponded 1 week ago

Dear Customer, Thank you for taking the time to notify us of this recent experience with your transfer. We are of course sorry to hear of your disappointment in this instance, as we always endeavour to provide our customers with a high standard, happy travel...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago

I booked return transport from CDG Airport to our hotel in the Latin quarter. I did via their website around 5 days before our trip. I received an email confirming my booking, and a text on the day reconfirming the pickup from CDG. Our driver,...More

Thank mcgStaffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, Customer Services at Holiday Taxis, responded to this reviewResponded 1 week ago

Dear Customer, Thank you for taking the time to provide us with your feedback on our transfer services. I am delighted to hear that your experience in Paris was an enjoyable one, and that you had a particularly pleasant time with your drivers. I will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Our travel agent used this company to book our transfer from airport to our accommodation. Our accommodation was a 4hr drive from the airport, so not just round the corner!! On arrival we had to go to a desk as the guy waiting for us...More

Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Arrecife to Puerto Del Carmen with return. Brilliant service. Three pick ups - no problems. Mercedes 305 (with a very personable handsome driver!!) for our collection. Our friends collection on another date was also fine. Collection of 4 to airport was a very polite, helpful,...More

Thank Yve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, Customer Services at Holiday Taxis, responded to this reviewResponded 1 week ago

Dear Yve, Thank you for taking the time to provide us with your feedback on our transfer services. I am happy to hear that your experience in Arrecife was an enjoyable one, and that you had a particularly pleasant time with your driver. I will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Prior to our trip we received clear information about our booking plus contact details in case of problems. At Tenerife airport south we waited on the bus for approx. half an hour until all guests had arrived. The drive to Puerta de la Cruz took...More

Thank Sheila N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, Customer Services at Holiday Taxis, responded to this reviewResponded 1 week ago

Dear Sheila, I am pleased to read that you had an enjoyable transfer experience with us in Tenerife, and that the service which you received was in line with the high standard which we endeavour to deliver to all of our customers. We are of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Used this company on our recent trip to Toronto. What can I say but a BIG THANK YOU. From the moment we booked kept us informed all the way there and back with text messages. Our flight was delayed from Heathrow and we had no...More

Thank turn4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, Customer Services at Holiday Taxis, responded to this reviewResponded 2 weeks ago

Dear Customer, I am delighted to hear that your recent transfer experiences with us in Toronto have been enjoyable, and in line with the high standard of travel which we endeavour to deliver to all of our customers. We are always grateful to hear from...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent service. Driver met us in the baggage hall, assisted with bags and took us out to the vehicle. Comfortable ride to the hotel. For the return journey the pick up went well, again a good drive back to the airport and assistance with bags...More

Thank shabbards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, other at Holiday Taxis, responded to this reviewResponded 3 weeks ago

Dear Customer, Thank you for taking the time to provide us with your feedback on our transfer services. I am happy to hear that your experience in Oman was an enjoyable one, and that you had a particularly pleasant time with your driver. I will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My partner and I went to Prague and decided to treat ourselves to private taxi through this company, the driver failed to collect us at Prague and I had to phone the company back in England, they told me to take one of the Airport...More

Thank Captainflasheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HTXCustomerServices, other at Holiday Taxis, responded to this reviewResponded 4 weeks ago

Dear Customer, Thank you for taking the time to notify us of this recent experience with your transfer. We are of course sorry to hear of your disappointment in this instance, as we always endeavour to provide our customers with a high standard, happy travel...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
sablasvegas
4 February 2018|
AnswerShow all 6 answers
Response from Robert R | Reviewed this property |
Not had this problem but have had issues with the poor type of vehicle that we have been asked to use - 20 year old minibus for 2 people Never going to use HT again!! Good luck with the refund!!
0
Votes
a1eyo
1 February 2018|
AnswerShow all 3 answers
Response from Pam M | Reviewed this property |
sorry only used them in europe
1
Vote
milhaddock
24 October 2017|
Answer
Response from HTXCustomerServices | Property representative |
Good morning, We apologies for the inconvenience. Please provide us booking reference number so we can pass this information to our customer service team to investigate. Once customer service team will receive this... More
0
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