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Aztec Spa

Falkland Road | TLH Carlton Hotel, Torquay TQ2 5JJ, England
+44 1803 400190
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Review Highlights
Perfect way to spend a Sunday morning

Blissful back massage and elemis facial . The only down side was noisy children in the quiet rest... read more

Reviewed 2 weeks ago
Fairienuff
New gym members are not welcome

I was looking for a nice local gym and was hoping for some help with the equipments. As I’m... read more

Reviewed 4 weeks ago
VV94
,
Torquay, United Kingdom
via mobile
Read all 37 reviews
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Overview
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Immerse yourself in a gorgeous world of luxury treatments and products by spa specialists ELEMIS.To see how truly lovely our facilities are, have a look at our photos, featuring the Aztec swimming pool, our therapy rooms and relaxation areas.
  • Excellent48%
  • Very good27%
  • Average10%
  • Poor10%
  • Terrible5%
Travellers talk about
“spa area” (3 reviews)
“lockers” (6 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 6:00 PM
Suggested Duration: 2-3 hours
LOCATION
Falkland Road | TLH Carlton Hotel, Torquay TQ2 5JJ, England
CONTACT
Website
+44 1803 400190
Write a ReviewReviews (37)
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All reviews
"spa area"
in 3 reviews
"fantastic experience"
in 2 reviews
"lockers"
in 6 reviews
"bistro"
in 4 reviews
"facial"
in 4 reviews
"therapist"
in 6 reviews
"treatments"
in 7 reviews
"ashleigh"
in 2 reviews
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1 - 10 of 37 reviews

Reviewed 2 weeks ago

Blissful back massage and elemis facial . The only down side was noisy children in the quiet rest area waiting for parent / guardian before treatment , thankfully they had gone by the time I had my treatment . Please consider this people pay good...More

Thank Fairienuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I was looking for a nice local gym and was hoping for some help with the equipments. As I’m interested in weights and gaining weight but I never worked with them before, arriving to the reception I asked the guy if someone could show me...More

Thank VV94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAVASH Z, Manager at Aztec Spa, responded to this reviewResponded 4 weeks ago

Good Afternoon, Sorry to hear about your disappointing visit with us on the 23rd January, 2018. A high level of Customer Service is paramount here at the Aztec and we will always strive to ensure our customers are happy with our service. As a new...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I visited last week for a full body massage, Katie my therapist was amazing, it was my second visit to this spa I would love to come here on a regular basis however can only come when visiting Torquay!! If anyone is considering using the...More

Thank Gg281290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 December 2017 via mobile

Came here with my sister for a spa treatment and was not disappointed. The customer service was excellent, the staff were welcoming and friendly and we could truly relax in the lounge area and switch off to the outside world. A lovely way to spend...More

Thank kate_fantham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

I was a member here, but decided to leave. because the adult pool was used by children and they had their own pool.

1  Thank anne t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017

Great treatments in a relaxing interesting setting. You are encouraged to spend time in the wonderful waiting area just chilling out and enjoying the free choice of drinks the gentle music and the trickle of the water fall. Could not fault it.

Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 August 2017

Thank you for your feedback Kathleen. It's so nice to hear you had a relaxing time with us here at the Aztec Spa. I will inform our Therapists of this lovely comment and we hope to see you again soon. Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017

We been quests of hotel and made decision take messages in Aztec Spa. Receptionists were rude and no helpful. Me and my husband ordered 30 minutes messages but we found that both messages been finished within 15 minutes. I could say that it should name...More

Thank lorrrennn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017

Went to Aztec Spa with my other half, we saw the place on Google and decided to give it a try. We were pleased with what Aztec had on offer, we used both swimming pools, the jacuzzi and the sauna. However, we were unable to...More

Thank TravelYordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 July 2017

Thank you for your kind words about the Aztec. It makes us all happy when guests are pleased with the facilities we have to offer here at the Aztec. I appreciate your note regarding our Steam Room. I will investigate this facility in order for...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

Took grandchildren swimming done the £12 deal for wife and i and cost only £2 each for grandchildren. Total £28.00 £6 could.go towards food each for us adults. Pool was warm although noticed some pool.tiles cracked/broken with sharp edges. Would be nice if lifeguards paid...More

1  Thank CommandoBri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017 via mobile

Lovely day, my therapist was Ashleigh who was great. Fantastic massage, facial and body wrap - had many spa days and for the money this was great value ( lunch included although that was pretty grim) - The pools are impressive, not over busy, lucky...More

Thank Tinah67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 5 July 2017

Thank you very much for taking the time to review us on Trip Advisor. I am pleased to hear you enjoyed your treatments and Ashleigh was fantastic. I will pass your lovely comments on to her. We are very sorry to hear of your unpleasant...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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