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Riviera International Centre

Chestnut Avenue, Torquay TQ2 5LZ, England
+44 1803 299992
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Review Highlights
A sad eye sore in concrete

This building used to be a beautiful hotel. Now a cheap concrete building with nothing to recommend... read more

Reviewed 3 weeks ago
janinamillar
,
Harrogate, United Kingdom
Finally a nicely heated leisure pool!

A British friend recommended to buy wetsuits when we moved to the UK. Imagine how happy we were... read more

Reviewed 4 weeks ago
kat1412
,
Budapest, Hungary
via mobile
Read all 172 reviews
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Overview
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We Are A Dedicated Team Working Together To Provide Excellence As Our Standard To All Of Our Clients. Our values derive from our mission to be of value and benefit to the local Torbay community, so we are constantly striving to enhance our products and services. Within the Riviera International Conference Centre, you will find not just leisure facilities but also dedicated function facilities able to look after every type of event, from dinners, weddings, concerts, parties, exhibitions, banquets and meetings to large conferences.Our business is diverse, as are the needs of our customers. For whatever reason you visit the RICC, we wish you an enjoyable experience.
  • Excellent27%
  • Very good37%
  • Average18%
  • Poor9%
  • Terrible9%
Travellers talk about
“wave machine” (31 reviews)
“fun pool” (7 reviews)
Suggested Duration: 2-3 hours
LOCATION
Chestnut Avenue, Torquay TQ2 5LZ, England
CONTACT
Website
+44 1803 299992
Write a ReviewReviews (172)
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All reviews
"wave machine"
in 31 reviews
"changing rooms are"
in 8 reviews
"fun pool"
in 7 reviews
"wave pool"
in 6 reviews
"leisure pool"
in 5 reviews
"aqua lounge"
in 4 reviews
"conference venue"
in 3 reviews
"starbucks coffee"
in 3 reviews
"big slide"
in 2 reviews
"graduation ceremony"
in 2 reviews
"cheesy chips"
in 2 reviews
"month old daughter"
in 2 reviews
"children's area"
in 2 reviews
"great fun"
in 11 reviews
"during term time"
in 2 reviews
"can't praise"
in 2 reviews
"soft play area"
in 4 reviews
Filter

1 - 10 of 171 reviews

Reviewed 3 weeks ago

This building used to be a beautiful hotel. Now a cheap concrete building with nothing to recommend it. An eyesore on fhe sea front. Services mediocre in fhe extremeMore

Thank janinamillar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica B, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 2 weeks ago

Dear janinamillar, Thank you for your feedback, we are sorry to hear how you feel about the building. The RICC is an extremely popular conference and leisure facility for locals and visitors, which brings tens of thousands of people to the Bay every year. The...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

A British friend recommended to buy wetsuits when we moved to the UK. Imagine how happy we were when we found this leisure pool in Torquay. Perfect trip with kids on a rainy day! A nice sized pool, waves every half hour and several water...More

Thank kat1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, Managing Director at Riviera International Centre, responded to this reviewResponded 4 weeks ago

Many thanks for the review, glad you enjoyed your visit. Hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018 via mobile

We recently visited the swimming pool at the riviera centre A mixed feeling by leaving although the pool itself was good fun albeit dated the changing facilities were horrible. They were extremely dated and the male toilets stunk. Very difficult to get changed & go...More

Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica B, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 2 weeks ago

Dear Nick L, We're pleased to hear that you enjoyed the pool, flume and waves on your visit to our leisure centre. We are sorry you were disappointed by the changing rooms, we do regular checks on the changing rooms and have a high standard...More

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Reviewed 13 April 2018

An excellent venue for a large conference offering the Forum with flexible seating for a huge crowd on two floors to watch presentations, speakers and shows. Also offering the Arena on two floors for demonstrations and displays. There are also various breakout areas and dining...More

Thank sally132018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, Managing Director at Riviera International Centre, responded to this reviewResponded 16 April 2018

Thank you for the positive feedback. It was an honour and pleasure to host the RIBI Conference and to welcome so many delegates to Torquay. Kind regards, Simon

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Reviewed 11 April 2018 via mobile

What a fantastic place, swim, play and eat all under one roof. Reception staff were lovely and parking was fairly easy. Floors in changing rooms could do with a regular clean but wave machine and flume ride was a big hit with the kids and...More

Thank kellynross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, Managing Director at Riviera International Centre, responded to this reviewResponded 12 April 2018

Hello there, Thank you so much for your review, we're glad to hear you enjoyed your visit. I will share your positive comments with the Team. Come again! Kind regards, Simon

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Reviewed 11 April 2018 via mobile

I visited the pool with my daughter and her friend we have visited many times over the years and have never been as disappointed as we were today !! The young lady on the reception desk had no smile to greet us and looked bored...More

Thank Sara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, Managing Director at Riviera International Centre, responded to this reviewResponded 11 April 2018

My thanks for your honest and detailed feedback, and my apologies that this spoiled your visit to the RICC on this occasion. We take customer care and the 'customer journey' very seriously so we will of course look into this matter. I will speak with...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

On behalf of Charles Darrow commercial estate agents, my I congratulate the organisers for a very well run show,looking for ward to next yearMore

Thank Orbslos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, Managing Director at Riviera International Centre, responded to this reviewResponded 22 March 2018

Thank you so much for the kind words, we will pass on your positive comments to all those involved in the organisation of the event. It is a pleasure to be able to host such a prestigious event and, like you, we look forward to...More

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Reviewed 4 February 2018

A beautiful venue with ample parking, attentive and available staff. the food for almost 200 people was fresh, hot and delicious. I cannot wait until my next visit.More

Thank Malcolm489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 5 February 2018

Dear Malcolm, Thank you for your wonderful review, we will share your compliments with our staff. So we can ensure the right people are praised, would it be possible to confirm which event you attended? Contact us on info@ricc.co.uk. Many thanks and we hope to...More

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Reviewed 2 February 2018

Revisiting the Riviera International Centre for a second time for a conference, I generally knew what to expect. But on this occasion I attended an evening reception at which there were a fairly large number of people attending. The utterly poor staffing rostered, led to...More

Thank ConsumerBloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, General Manager at Riviera International Centre, responded to this reviewResponded 5 February 2018

Good morning, Thank you for the review posted 1st Feb 2018. I'm afraid we're a little confused, none of the specifics you refer to - conference, evening reception, breakfast/expo room - are relevant to any one recent event held at the RICC? Could you let...More

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Reviewed 19 January 2018

We had a family table booked at their Christmas Party night on December 22nd 2017 which should have been very busy as the last Friday before Christmas had they advertised it right. However due to "lack of bookings" the RICC decided at very short notice...More

Thank mbenson777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 24 January 2018

We’re sorry to read this review, we booked your table at the TLH (Aztec Bistro) party night on your behalf (after consulting your party lead) on 22nd November so you could avoid the task you said ‘proved very difficult’. We hoped that this, the full...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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