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Riviera International Centre

Chestnut Avenue, Torquay TQ2 5LZ, England
+44 1803 299992
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Review Highlights
A very large gathering.

A beautiful venue with ample parking, attentive and available staff. the food for almost 200 people... read more

Reviewed 2 weeks ago
Malcolm489
,
Bideford, United Kingdom
Poor staffing for evening event led to long queues

Revisiting the Riviera International Centre for a second time for a conference, I generally knew... read more

Reviewed 2 weeks ago
ConsumerBloke
,
Woking, United Kingdom
Read all 165 reviews
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Overview
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We Are A Dedicated Team Working Together To Provide Excellence As Our Standard To All Of Our Clients. Our values derive from our mission to be of value and benefit to the local Torbay community, so we are constantly striving to enhance our products and services. Within the Riviera International Conference Centre, you will find not just leisure facilities but also dedicated function facilities able to look after every type of event, from dinners, weddings, concerts, parties, exhibitions, banquets and meetings to large conferences.Our business is diverse, as are the needs of our customers. For whatever reason you visit the RICC, we wish you an enjoyable experience.
  • Excellent27%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible9%
Travellers talk about
“wave machine” (31 reviews)
“wave pool” (7 reviews)
Suggested Duration: 2-3 hours
LOCATION
Chestnut Avenue, Torquay TQ2 5LZ, England
CONTACT
Website
+44 1803 299992
Write a ReviewReviews (165)
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All reviews
"wave machine"
in 31 reviews
"changing facilities"
in 10 reviews
"wave pool"
in 7 reviews
"fun pool"
in 7 reviews
"leisure pool"
in 5 reviews
"aqua lounge"
in 4 reviews
"conference venue"
in 3 reviews
"starbucks coffee"
in 3 reviews
"graduation ceremony"
in 2 reviews
"cheesy chips"
in 2 reviews
"month old daughter"
in 2 reviews
"children's area"
in 2 reviews
"great fun"
in 11 reviews
"during term time"
in 2 reviews
"soft play area"
in 4 reviews
"can't praise"
in 2 reviews
"outside area"
in 3 reviews
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1 - 10 of 164 reviews

Reviewed 2 weeks ago

A beautiful venue with ample parking, attentive and available staff. the food for almost 200 people was fresh, hot and delicious. I cannot wait until my next visit.More

Thank Malcolm489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 2 weeks ago

Dear Malcolm, Thank you for your wonderful review, we will share your compliments with our staff. So we can ensure the right people are praised, would it be possible to confirm which event you attended? Contact us on info@ricc.co.uk. Many thanks and we hope to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Revisiting the Riviera International Centre for a second time for a conference, I generally knew what to expect. But on this occasion I attended an evening reception at which there were a fairly large number of people attending. The utterly poor staffing rostered, led to...More

Thank ConsumerBloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon J, General Manager at Riviera International Centre, responded to this reviewResponded 2 weeks ago

Good morning, Thank you for the review posted 1st Feb 2018. I'm afraid we're a little confused, none of the specifics you refer to - conference, evening reception, breakfast/expo room - are relevant to any one recent event held at the RICC? Could you let...More

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Reviewed 4 weeks ago

We had a family table booked at their Christmas Party night on December 22nd 2017 which should have been very busy as the last Friday before Christmas had they advertised it right. However due to "lack of bookings" the RICC decided at very short notice...More

Thank mbenson777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 4 weeks ago

We’re sorry to read this review, we booked your table at the TLH (Aztec Bistro) party night on your behalf (after consulting your party lead) on 22nd November so you could avoid the task you said ‘proved very difficult’. We hoped that this, the full...More

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Reviewed 1 January 2018 via mobile

On our second visit to Torquay we took our young children here on a rainy day, ages 4 and 1. Both loved it and water seemed warmer than last time. Showing it's age in some ways (changing rooms, exterior of building) but kids didn't care...More

Thank Mattkav2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 2 January 2018

Hi Matt, Thank you for taking the time to review our Pool and Cafe. We're pleased to hear that you and your family enjoyed your swim and we hope to see you again on your next visit to lovely Torquay! Thanks RICC

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Reviewed 15 December 2017 via mobile

Well the evening looked to be promising. Around 20 tables full of various groups ranging from friends, professional and retail. The bar was located near the main hall and immediately became very busy. Thankfully we were all well acquainted before we went otherwise no one...More

Thank hepa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 19 December 2017

Dear Hepa, Thank you for your feedback, we appreciate you taking the time to review our shared Christmas party nights. We’re pleased to hear that you found the food, staff and venue well-coordinated and we will pass this on to the relevant staff. With regards...More

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Reviewed 3 December 2017 via mobile

This is a well organised conference venue. They did a great job of looking after a very large number of delegates and feeding everyone. Staff friendly and helpful and for surprisingly good given the numbers. Great location a few minutes from Torquay station and the...More

Thank fromstalbans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 5 December 2017

Hi fromstalbans, Thank you for your review of our Conference Centre. It's lovely to hear that you were pleased with our facilities and location, we hope you will return to conferences here in the future. We will pass on your compliment to our staff. Many...More

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Reviewed 18 November 2017

Hosted conference including meals. Really well looked after. Meals for 800 and they did a great job. Helpful and friendly staff. Great location for the conference.

Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 20 November 2017

Hi Wayne, Thank you for your feedback and we're pleased that you enjoyed the conference. We'll pass on your kind words to the staff and hope to see you again next year. Many thanks RICC

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Reviewed 5 November 2017 via mobile

Had my graduation ceremony here. I'd heard bad things so wasn't expecting much but the venue exceeded my expectations. Whilst the exterior of the building wasn't isn't much to look at, once inside it was a great venue for the ceremony, everything all under one...More

Thank Rachael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 6 November 2017

Hi Rachael, Thank you for your review, we are pleased that we exceeded your expectations, we do love to work with graduations as they are such lovely events to host - congratulations by the way! We hope you'll visit us again soon for our other...More

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Reviewed 5 November 2017

I recently stayed on the outskirts of Torquay and brought a holiday pass here to be able to use the gym. For £17.50 for a week it was great value for money. You got a free pass for the car park and could use the...More

Thank Del11y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 6 November 2017

Hi Del11y, Thank you for taking the time to review the Riviera Centre. We're pleased to hear you enjoyed your visit to our town and the facilities we have on offer. We appreciate your feedback and hope you'll visit Torquay again in the future. Many...More

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Reviewed 28 October 2017 via mobile

This place gets it so right so often . Having been here many times and written other reviews , they consistently provide great service . Kids love the pool , we love the coffee and the food is always amazing value for money . If...More

Thank FERGVSFOOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky C, Public Relations Manager at Riviera International Centre, responded to this reviewResponded 30 October 2017

Hi Ferg, Thank you for your kind review, it's wonderful to hear you enjoy the facilities and we look forward to welcoming you back again soon. Many thanks RICC

Report response as inappropriate
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