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Snowplanet

91 Small Road, Silverdale, Auckland 0992, New Zealand
+64 9-427 0044
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Review Highlights
Tiny space, short time, bad service

I went with my friend. We were very excited, especially me because I was going for the first time... read more

Reviewed 24 June 2018
Joyce E
via mobile
Loved it !!

We booked our daughter in for skiing lessons for her 8th birthday, she absolutely loved it. We were... read more

Reviewed 17 June 2018
cookaborough
,
Rotorua, New Zealand
Read all 194 reviews
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Real Snow, Real Fun! Snowplanet is Auckland's ultimate leisure attraction, located only thirty minutes north of Auckland and open 365 days of the year. Enjoy a full day experience at Snowplanet with the entire family and have a go at skiing, snowboarding, snow tubing, tobogganing or even just have a play in the snow with the kids. You haven't even touched snow before? Book a lesson with one of our qualified 'Ski & Board School' instructors who will get you up and going in no time! Complement your on-snow activities with a delicious meal in our '7 Summits Restaurant' followed by a couple of drinks at 'Bar 7' while enjoying panoramic views of the action on the slope.Life's more fun on Snowplanet!
  • Excellent36%
  • Very good45%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“snow planet” (25 reviews)
“great fun” (16 reviews)
“rental gear” (4 reviews)
Closed Now
Hours
Hours Today: 9:00 AM - 12:00 AM
Suggested Duration: 2-3 hours
LOCATION
91 Small Road, Silverdale, Auckland 0992, New Zealand
CONTACT
Website
+64 9-427 0044
Write a ReviewReviews (194)
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All reviews
"snow planet"
in 25 reviews
"great fun"
in 16 reviews
"rental gear"
in 4 reviews
"hour lesson"
in 3 reviews
"holiday program"
in 3 reviews
"great place to take kids"
in 2 reviews
"school holidays"
in 5 reviews
"day pass"
in 2 reviews
"snow tubing"
in 5 reviews
"great afternoon"
in 2 reviews
"few hours"
in 5 reviews
"magic carpet"
in 4 reviews
"ski snowboard"
in 4 reviews
"beginners area"
in 3 reviews
"terrain park"
in 2 reviews
"meet santa"
in 2 reviews
"chow fun"
in 2 reviews
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1 - 10 of 181 reviews

Reviewed 24 June 2018 via mobile

I went with my friend. We were very excited, especially me because I was going for the first time. We bought our passes, believing the timer would start once you get into the hall, so we went for some lunch first. Ordered our stuff, had...More

Thank Joyce E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowplanet N, Public Relations Manager at Snowplanet, responded to this reviewResponded 29 June 2018

Hi Joyce, I’m sorry you did not have the best time of it. Given you spent time in different parts of the facility I feel I should respond separately on each. Ticket Desk - When you arrived at the ticket desk our standard policy is...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2018

We booked our daughter in for skiing lessons for her 8th birthday, she absolutely loved it. We were impressed with the patience and friendliness of her young instructor. We enjoyed relaxing in the warmth of the restaurant area while she had a blast inside. Definately...More

Thank cookaborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

It is a bit pricey to enter and hire gear (almost the same price as the mountain) but they have deals with cheap entry and hireage. Friendly and helpful staff to help you find the right sized gear. You are allowed to bring and use...More

Thank Acineto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 May 2018 via mobile

What a wonderful place to enjoy 2 or 4 hours on fun on a real ski slope. The staff are great and a special thanks to Michael who looked after us so well. The apres ski cafe/bar is also a cool place to hang out....More

Thank T2865CLdavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

I have left several voicemail messages and sent emails about lessons for my three children but no one ever bothers to respond. On the website it says we will get back to you soon but my friend who also has children who want lessons has...More

1  Thank kitenuiave1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowplanet N, Marketing Assistant at Snowplanet, responded to this reviewResponded 15 May 2018

Apologies, our policy is to return all calls, voice-mails and emails within 24 hours. As this didn’t happen for you, we are sorry for this inconvenience and will look into this; please can you tell us some info so we can investigate. What was the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018 via mobile

Our teenagers had great fun here, go early as it gets packed and take gloves. Great for parties and team building.

Thank traveller77722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

Great day out, would never pay full asking price but definitely worth it on a grab one or bookme voucher. Don't forget all your kit though they charge ridiculous rates to rent gloves etc for the day! Take a packed lunch too as the cafe...More

Thank laurenbeeforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowplanet N, Marketing Assistant at Snowplanet, responded to this reviewResponded 5 January 2018

Thanks for the feedback on your visit to Snowplanet. Glad you had a great day! We do try to keep our prices as competitive as possible so we can continue to have people enjoying their snow experience here in Auckland.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018 via mobile

Would like to thank the staff for being so understanding. I purchased a book me voucher for the santa package, but neglected to read the fine print saying I need to book! My family and I were only in Auckland for the day and the...More

Thank shelley_burnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowplanet N, General Manager at Snowplanet, responded to this reviewResponded 5 January 2018

Thank you for you comments, we do try and accommodate for every customer and we are so glad you enjoyed your Santa experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017 via mobile

We visited as an option from our cruise ship excursions. My husband, 22 yo daughter and 16 yo son decided to try snowboarding for the first time. The facility provides all of the gear (coat, pants, helmet, gloves, etc). We were the only group from...More

Thank Mom36527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowplanet N, General Manager at Snowplanet, responded to this reviewResponded 27 December 2017

Thank you for visiting us and for your comments, we glad you had a great time, have a great holiday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017

we took our 4yr old to meet santa at snowplanet. we took the package of family pics with santa and snow tubing. The snow slope is not very huge but its good place for family to have fun. The staff was very helpful and friendly...More

Thank Parus F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snowplanet N, Manager at Snowplanet, responded to this reviewResponded 27 December 2017

Thank you for visiting and for your comments. Glad you had a great time on the snow, I will also pass your comments onto our Restaurant team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Michellesahara
18 January 2016|
AnswerShow all 2 answers
Response from BrendaMatamata_N_Z | Reviewed this property |
but you are able to hire everything from suitable clothing , ski's boots etc etc aty their hire shop.
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