I think I may have been one of the first "groups" to do this tour with Kiwi Wonder Tours, as I believe their company launched in August/September 2024. Even though I was the ONLY person who booked the tour for that specific day, they still ran it! Not only that, but I had TWO guides. It was just the 3 of us, which may seem awkward, but it was actually quite wonderful as I got the van to myself, and we timed things according to my needs. The guides were friendly, knowledgeable, and attentive, and you could tell they wanted the experience to be a memorable one. At first, I was nervous to book with this company, as there were no reviews when I booked the tour. I was also tempted to book the tour via GetYourGuide, as I'm familiar and comfortable with their "free cancellation" procedure. However, I reached out to Kiwi Wonder Tours via email, and they were quick to reply. They also reassured me that I could cancel up to 24 hours in advance. So I took a gamble and booked with this new company, DIRECT on their website, and with no reviews. So glad I did! It was such a great experience. I would also note that not many tours do the 1.5-hour Ruakuri cave tour + Hobbiton. Most of the ones I looked at did the shorter cave tour + Hobbiton. I would recommend doing Ruakuri. If there was a way to do both caves things, that would be even better.
-Ren N