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I booked this tour the day before through email communication with Ayumi and online on their website after all my questions were answered. The next morning we met Take, who was punctual and super friendly. He drive us to Waitomo for our BWR labyrinth experience (amazing but need to find a way to get better pictures). He filled us in on NZ info along the way and local landmarks. He checked us into BWR and waited for us during our entire experience. Afterwards he drove us home as we dozed off. We entertained the idea of going to the Waitomo caves but sounds like Riakuri Cave guided tour is the only way to take your own camera. I told Take they need more advertisement in English since their main demographic are Japanese tourists. We were alone on our tour but I think they are excellent and charge a fair price compared their competitors. …
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Date of experience: October 2018
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Cameron R wrote a review May 2018
This company was grate to work with, their prices were very competitive. Our tour began with a shuttle that picked us up from our AirBnB at about 7 am. From their we drove and stopped at a cafe for breakfast and coffee. Our drivers name was Take and he was a very friendly and knowledgeable person. He answered my families questions the best he could and was very polite. The vehicle was very roomy and was comfortable to ride in. Our first stop was at the Waitomo Caves. We got there with about 15 mins to spare which was plenty of time and Take waited for us o finish with out tour. We then drove over to a restaurant with buffet style noodle, soup, bread, and pasta with your choice of meat ie. fish or steak that was included with your purchase of the tour. We then made our way to Hobbiton and laughed and joked with Take the whole way who was a very good sport and very funny. Hobbiton was very nice, a little cold but nice never-the-less. Take was there waiting for us on our return and was very patient when we decided to browse the gift shop for a little while. All in all NAVI Outdoor tours provided me and my family a great experience that we will not forget!…
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Date of experience: May 2018
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