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Arrow Tours

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Open today: 8:00 AM - 5:00 PM
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  • Excellent90%
  • Very good8%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“maori village”(14 reviews)
“great tour”(12 reviews)
“day trip”(9 reviews)
About
I offer personal and customised guided tours for visitors to New Zealand ithe Bay of Plenty including Tauranga, Mt Maunganui Rotorua and Hobbiton. I specialise in Cruise Ship Shore excursions to Rotorua's Geothermal area, highlights include the...more
Open Now
Hours Today: 8:00 AM - 5:00 PM
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Suggested duration: More than 3 hours
Contact
Salisbury Ave Mt Maunganui, Mount Maunganui, Tauranga 3118, New Zealand
Website
+64 274 493 293
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Reviews (127)
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All reviews maori village great tour day trip cruise ship new zealand kiwi farm mud pools lake rotorua beautiful scenery roger hobbiton tauranga te van port passengers operator
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1 - 10 of 126 reviews
Reviewed 5 days ago

We booked this day tour for our party of five. Our guide Kerry was ready and waiting and treated us to an amazing day of interesting places and informative commentary about places he obviously knows very well. Although some of us had visited before we...More

Date of experience: December 2018
Thank Chloe1512
Reviewed 2 weeks ago via mobile

If you are doing a cruise and looking to book a tour just wait til you arrive into port as there are plenty of tour operators waiting to take passengers on trips to places like Hobbiton. We booked a month in advance with Roger and...More

Date of experience: November 2018
Thank Trip58133041906
RogerS3779, Owner at Arrow Tours, responded to this reviewResponded 2 weeks ago

Hi Dan if you are going to post a negative review please be factual. I have the right to cancell a tour if we don’t have enough people , I think I have done this 3 times in 4 years but always go out of...More

Reviewed 2 weeks ago via mobile

We booked an Arrow Tour with the price listed on Roger’s website and received confirmation. Several weeks later as we were ready to board our flight for our trip, we received an email from Roger that his web designer had posted the wrong price and...More

Date of experience: November 2018
Thank tap212
RogerS3779, Owner at Arrow Tours, responded to this reviewResponded 2 weeks ago

Hi Terry Thank you for your feedback and I’m sorry the Tour did not happen . On reflection there was a lot of miscommunication , firstly you booked the Rotorua/ Hobbiton combo ( normally $269) but when I reviewed my orders I noted your had...More

Reviewed 4 weeks ago

Roger did a great job. Our group had the whole van so he was great at taking us to do things we wanted to do. He stopped if we wanted to or if there was something we didnt care much about we didnt do it....More

Date of experience: October 2018
1  Thank Stay478870
Reviewed 18 April 2018

Roger was the perfect host for this small group excursion that provided a carefully balanced insight of Maori culture together with geothermal activity, Redwood forest, kiwi fruit farm, the Bath House and development in Mt Maunganui and Tauranga. His super friendly and easy going nature...More

Date of experience: April 2018
Thank RayG1612
Reviewed 27 March 2018

The problem with this tour was trying to pack too much into the itinerary--not leaving enough time to really see and do things. In fact, we didn't even see many of the things advertised (no Kiwi 360 Visitor Centre or Okere Falls or Mossop's Honey...More

Date of experience: November 2017
1  Thank Sharon H
Roger S, Owner at Arrow Tours, responded to this reviewResponded 11 April 2018

Hi Sharon Thank you for taking the time to review your recent tour with and I am Sorry you thought there was too much driving . I must say after 4 years this is the first comment we have received about the driving as I'm...More

Reviewed 27 February 2018

We booked this while cruising on the Azamara Journey. This is a FULL day tour including the mountain and area around the port, a visit to see Kiwi Fruit cultivation, beautiful waterfalls, buried village, several of the many lakes, geysers/mud pits/hot pools, live Kiwis, and...More

Date of experience: February 2018
1  Thank Robert B
Roger S, Owner at Arrow Tours, responded to this reviewResponded 13 March 2018

Good morning Robert Many thanks for your kind words, it was a pleasure showing you the beautiful Bay of Plenty an area I am very lucky to call home. I really appreciate you taking the time to post a review. and thank you for the...More

Reviewed 20 February 2018

Thanks Roger And thanks to the driver Kerry, he could not have squeezed more in even if he tried, kiwi farm short stop off point, managed to try different kiwi ice-cream. Kerry is very knowledgeable on local history and customs and stayed with us while...More

Date of experience: February 2018
Thank Leslie D
Roger S, Owner at Arrow Tours, responded to this reviewResponded 13 March 2018

Good morning Leslie Many thanks for your kind words, Kerry said it was a pleasure showing you the beautiful Bay of Plenty an area we are very lucky to call home. I really appreciate you taking the time to post a review. warm regards, Roger...More

Reviewed 15 February 2018

Roger was amazing. We were the only ones for the tour that day and we had travelled all the way from NY for my boyfriend's birthday. He made sure we still did the tour and didn't cancel it. He is the best !!!!!More

Date of experience: February 2018
Thank yennelly318
Roger S, Owner at Arrow Tours, responded to this reviewResponded 13 March 2018

Good morning , Many thanks for your kind words, it was a pleasure showing you the beautiful Bay of Plenty an area I am very lucky to call home. It was great you got to enjoy your birthday dream at Hobbiton .I really appreciate you...More

Reviewed 9 February 2018 via mobile

During our cruise we joined Arrow Tours for an amazing trip to Te Puía - Mark, our guide made as an outstanding and unforgettable day. Te Puía was our first stop, we had plenty of time to get around at this incredible place. After that,...More

Date of experience: February 2018
Thank christinas_journey
Roger S, Owner at Arrow Tours, responded to this reviewResponded 13 March 2018

Good morning Christina, Many thanks for your kind words, Mark said it was a pleasure showing you the beautiful Bay of Plenty an area we are very lucky to call home. I really appreciate you taking the time to post a review. warm regards, Roger...More

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