BeauChapeau Hat Shop
BeauChapeau Hat Shop
5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
With over 10 000 hats in stock at any given moment, you're sure to find the perfect hat. Everything from One-of-Kind works of art to casual and practical. Full size ranges from XS to 3XXL in some styles. We even guarantee some of our hats FOR LIFE! Announcing the new addition of our Custom Shop & Vintage Vault where you can have your well-loved had fully restored or browse some of our completed vintage hat restorations from by-gone eras. We buy vintage hats - bring in your collection for an appraisal by one of our hatters. Visit us in-store or online, follow us on social media, or sign up for our E-Newsletter to receive valuable sale notifications and Discount Codes.
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles327 reviews
Excellent
283
Very good
32
Average
8
Poor
3
Terrible
1

JBHubert
2 contributions
5.0 of 5 bubbles
Jan 2020 • Family
My family visits NOTL approximately 3 times a year on day trips. Over the years, we've developed our favorite shops in the town can cannot be missed. Beau Chapeau is such a unique boutique. The staff is friendly and helpful, and we are able to try on so many fun hats before making our selections. With so few true hat shops around these days, it's always a must-see for us!
Written 31 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your warm and encouraging review Jennifer H. We deeply appreciate your feedback and your frequent visits. We are honoured to be on your 'MUST-SEE' list and look forward to seeing you again soon. Thank you for your business.
Written 14 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Halleys k
1 contribution
5.0 of 5 bubbles
Dec 2023 • Solo
Thanks to an amazing and talented Sales person I recently added two amazing hats to my collections. Riley spent a great deal of time with me discussing the great selection of hats. You see my father was a hat man and when he passed away I took up the challenge. When I had selected two outstanding Fedoras Riley event took the time to steam and cleaning the Fedora I was wearing. This was my first visit to Beau Chapeau but thanks to Riley's expertise it won't be my last.
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your 5-star review halleysk2023. We are so happy that you've taken up the challenge to be a 'hat-man' like your father! And thank you so much for your feedback about Riley - we think she's pretty great also - but we'll be sure to praise her for your review of her service. Thanks again for taking the time to give us feedback...it helps make us better. Enjoy your new fedoras and see you again soon.
Written 4 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

UncleKage
Pennsylvania7 contributions
5.0 of 5 bubbles
Oct 2022
It is almost impossible to find a proper hat these days, so I was delighted to find BeauChapeau. They have everything I could ask for, from skimmers to fedoras, from bowlers to silk top hats. I was able to find just the hat that I was looking for with the help of their very kindly and learned staff. I even have a lifetime guarantee that allows me to send it back to them for cleaning or repair, though I hope never to need it. I take care of my hats!
Written 11 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful and detailed review UncleKage. Such kind words warm our hearts and we deeply appreciate them. Thanks again, and we look forward to seeing you again soon.
Written 22 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dfbeaver
1 contribution
5.0 of 5 bubbles
Oct 2022
Great selection, great service!
There was a particular hat that I was looking for, but unfortunately, my size was out of stock. The capable young lady suggested that I could order it, no money down, and they would inform me when it was back in stock. True to their word, I was contacted when it arrived, My wife and I made another sojourn back to the store. My pre-ordered hat fit perfectly… And my wife found something she liked, so we made another purchase.
Very pleasant and helpful service, I’ve purchased many hats from them over the years, In my opinion, it’s probably the best hat shop in Canada!
Written 8 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your 5-star review dfbeaver. Your words of high praise as the 'best hat shop in Canada' mean a lot to us...cuz that's what we're aiming for. So we thank you for taking the time to tell us, we appreciate it so much. See you again soon.
Written 22 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Noah Weir
1 contribution
5.0 of 5 bubbles
Jun 2020 • Solo
I was impressed with the care and concern BeauChapeau made insuring my excellent shopping experience. They are doing it for the safety of all of us and it didn’t go unnoticed.
Thank you for a job well done, I love my new pink Tilley!!!
All the best to Emma and Nicole I tip my hat to you.
Written 3 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your 5-star review Nweir2. So happy for you that you got the new Pink Tilley...that's a breakout favourite this year. We'll be sure to give Nicole and Emma some praise at our next staff meeting for you. Enjoy your new hat and we hope to see you soon.
Written 16 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wgaf2329
Wasaga Beach13 contributions
5.0 of 5 bubbles
Dec 2021
I have 4 winter hats from Beau Chapeau. I love them! They are so warm. The style of each is reminiscent of Downton Abbey! I get compliments each time I wear them! And I love the ear flaps that cover my ears for extra warmth! Every time I visit Niagara on the Lake I treat myself to a hat from Beau Chapeau. I also like that each purchase is put in a hat box. Great for storage!
Written 4 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your 5-star review wgaf2329. We are so happy to hear that you love your hats from us. Also, we thank you for your continued business, that means so much to us. I love hearing that you get compliments when you wear your hats...ultimately that is our goal! See you next time you're in town.
Written 10 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

smittttty73
Toronto, Canada1 contribution
3.0 of 5 bubbles
Dec 2019 • Couples
Staff rep closed shop at 6 for bathroom break???? Was across the street looking at another hat store and realized they were closing at 6 but BeauChapeau was open until 8 so no rush to get there.Walked across street at 5:59...closed! No notice on door. Couple arrived just after me left thinking they were closed. Drove 1.5 hours.
After calling the store then waiting 10 minutes she reopened the door. Not friendly, not welcoming,
Product in store is excellent. Well stocked and well displayed.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review smittttty73. We're so sorry about your experience at our store. We completely understand your frustration and really, that sort of thing is completely avoidable...provided we follow the rules we've set out for ourselves. It seems in this situation we did not. Occasionally, when there's only 1 staff person working and only when absolutely necessary, they are permitted to close the door for a bathroom break BUT ONLY IF they put the 'Back in 5 mins' sign up. And then come back in 5 mins! Naturally, if people are waiting, we want to extend a 'Thank you for your patience'. However, it seems that a few items of protocol where missed by our staff person in your situation for which we are both sorry, and embarrassed. This is not typical of our behaviour and something that we take very seriously in our staff training. If you would like to discuss this further please do not hesitate to contact me at sales@beauchapeau.com because I would love a bit more information. Again, we are so sorry for the inconvenience and hope that, if you decide to give us another chance, we'll be able to show you a much truer version of the BeauChapeau experience.
Written 27 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathleen E
4 contributions
5.0 of 5 bubbles
Apr 2023
On our recent trip to Niagara-on-the-Lake, we stopped into this store, three days in a row! They have a huge variety of hats. Every style, material, color, make, it's all there for you. We couldn't leave without buying several hats. One of the highlights for us, in addition to the huge selection, was the great service that we received there. Shelby was so helpful and friendly. She is a great asset to the store. I guarantee you, if you even have the slightest interest in hats, you will love this place!
Written 2 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review kathleene569. What a beautifully warm and encouraging review. We are so pleased that you visited us....not just once, but 3 times!!!! Thank you, Thank you, Thank you.
Written 11 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bobby H
Buffalo, NY2 contributions
5.0 of 5 bubbles
Dec 2021
I have purchased quite a few hats from these guys. I like the selection, both in styles and in price points. I go there every time I go across the border to visit family and usually buy a new hat.
Written 11 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your wonderful review Bobby H. We really appreciate your encouragement and are looking forward to a more easy and free-flowing border crossing for you soon! See you next time you're in town!
Written 7 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul B
Riverview, New Brunswick, Canada224 contributions
5.0 of 5 bubbles
May 2022
We stopped in during our latest trip to ON and our first trip to Niagara on the Lake. What a fun spot. I found a replacement cap for the one I bought in Victoria and my wife found something for a fall wedding. Very helpful service.
Written 10 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the time to review us Paul B. We're happy that you both found a hat! And we're pleased that you had such fun while visiting us...that's what we're all about.
Written 3 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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