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Banff Cycle

Banff, Canada
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About Banff Cycle
Banff Cycle is a full service, bike rental and tour company. We rent e-bikes, hybrid and road bikes. We deliver and pick-up bike rentals right to your accommodation in Banff. Cycling day tours on e-bikes or hybrid bikes led by local interpretive guides.
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Hours Today: 9:00 AM - 5:00 PM
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Banff Cycle
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79Reviews1Q&A
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jeanlewis2017 wrote a review Sep 2020
West Vancouver, Canada2 contributions1 helpful vote
My oldest friend and I decided to celebrate our 65th birthdays by spending a couple of days e-biking around Banff. Tom, the manager of Banff Cycles was more then helpful setting us up with two great Como e-bikes. We had a fabulous time and will return! Thank you, Banff Cycles!
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Date of experience: September 2020
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Response from transcanadatom, Owner at Banff Cycle
Responded 17 Sep 2020
Attitude is everything. So happy you had some good rides! Happy Birthday to you both.
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Ariel Laboriante wrote a review Sep 2020
3 contributions2 helpful votes
As soon as we walked in they were able to give us correct sizes for bikes, as well as helmets. We got two Cannondale hybrids in great condition, one had an emergency pump, and one with an emergency fix kit. Even our helmets coincidentally matched our outfits. Jess was very knowledgeable and helped us planned a perfect route for a day's worth of biking. Would definitely book again with them.
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Date of experience: August 2020
1 Helpful vote
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Response from transcanadatom, Owner at Banff Cycle
Responded 9 Sep 2020
Thank you for your kind words of support. Glad you had a good day biking in the Bow Valley.
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sksologa wrote a review Sep 2020
Saskatoon, Canada5 contributions2 helpful votes
Wanted to send a big thank you to Tom and Jess at Banff cycle for organizing a great 2 days of cycling! We are 2 prairie gals who enjoy a great ride, but are very amateur:). Tom was wonderful and after a couple of emails/calls, had us all set up with lovely bikes and a great guide (The awesome Jess!). We recommend Tom and Banff Cycle - 2 thumbs up:)! The Debs
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Date of experience: September 2020
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Response from transcanadatom, Owner at Banff Cycle
Responded 8 Sep 2020
So stoked for you guys. We had wonderful weather and your attitude was terrific. All the best and see you guys out west soon.
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Ed M wrote a review Aug 2020
Mississauga, Canada20 contributions12 helpful votes
My husband and I rented e-bikes to travel from Banff to Johnson Canyon (return) and just loved them! The owner is knowledgeable, friendly, and helpful. Overall, an excellent experience! Would highly recommend renting from this company.
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Date of experience: August 2020
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Response from transcanadatom, Owner at Banff Cycle
Responded 10 Aug 2020
Thanks for taking the time to share your thoughts on our company and you experience. have a great summer.
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tripchick2010 wrote a review Aug 2020
Calgary, Canada35 contributions44 helpful votes
The service we received at Banff Cycle was excellent. I was a little nervous when I arrived because I was renting an ebike, which I had never ridden before. Plus, it had been several years since I was on any kind of bike. The woman who assisted us was great at alleviating my nerves. She clearly explained all of the bike features and gave us some good tips about easy but interesting trails to get us started. The bike was perfect for me -- very easy to ride and handle. My husband and I had a really fun day exploring Banff by bike. At the end of the day, I inadvertently left my glasses in the bike carrier bag. When we called to see if they were there, Tom, the owner, delivered them to our hotel, even though we offered to go pick them up! First class customer service!
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Date of experience: July 2020
1 Helpful vote
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Response from transcanadatom, Owner at Banff Cycle
Responded 10 Aug 2020
So happy you enjoyed your day cycling with us,and the kind words means a great deal to us.
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